Business
NCC Records 271, 112 Complaints In Four Years
The Nigerian Communications Commission (NCC) says it recorded 271,112 complaints from January 2015 till July 2019 from which 95 per cent has been successfully resolved.
The Executive Vice Chairman (EVC) of the commission, Prof. Umar Danbatta revealed this yesterday at the opening of the 2nd edition of Conference of African Telecommunications Regulators on Consumer Affairs (CATCO) in Abuja.
The conference hosted by the NCC has the theme: “Empowering the Telecom Consumer in an Era of Technological Evolution”.
Our correspondent reports that the conference, declared by President Muhammadu Buhari is being attended by representatives of Africa Telecommunications Regulatory Bodies from 11 countries.
“We are ensuring that telecoms service delivery is improved through continuously monitoring of activities of our licensees in order to treat consumer right and offer them value for their money.
“We believe that service delivery on the parts of our licensees in this era of technological evolution should be the totality of how telecoms operating companies package, provide and deliver, those services to their consumers, “Danbatta said.
He said the commission introduced two major initiatives as part of measures to empower the consumers which were, the Do-Not-Disturb (DND) 2442 Short Code, and the 622 Toll-Free Line
He said the DND 2442 Short Code is used by consumers to control what they receive on their phones as unsolicited text messages or calls while the 622 Toll-Free line is too ensure improvement in service delivery.
Danbatta explained that 21 million subscribers had signed up for the Do Not Disturb (DND) initiative and NCC has continued to create more awareness on it through various outreach programmes and other stakeholder engagement fora.
Business
Kenyan Runners Dominate Berlin Marathons
Kenya made it a clean sweep at the Berlin Marathon with Sabastian Sawe winning the men’s race and Rosemary Wanjiru triumphing in the women’s.
Sawe finished in two hours, two minutes and 16 seconds to make it three wins in his first three marathons.
The 30-year-old, who was victorious at this year’s London Marathon, set a sizzling pace as he left the field behind and ran much of the race surrounded only by his pacesetters.
Japan’s Akasaki Akira came second after a powerful latter half of the race, finishing almost four minutes behind Sawe, while Ethiopia’s Chimdessa Debele followed in third.
“I did my best and I am happy for this performance,” said Sawe.
“I am so happy for this year. I felt well but you cannot change the weather. Next year will be better.”
Sawe had Kelvin Kiptum’s 2023 world record of 2:00:35 in his sights when he reached halfway in 1:00:12, but faded towards the end.
In the women’s race, Wanjiru sped away from the lead pack after 25 kilometers before finishing in 2:21:05.
Ethiopia’s Dera Dida followed three seconds behind Wanjiru, with Azmera Gebru, also of Ethiopia, coming third in 2:21:29.
Wanjiru’s time was 12 minutes slower than compatriot Ruth Chepng’etich’s world record of 2:09:56, which she set in Chicago in 2024.
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