Business
Power Institute Seeks Synergy To Promote Consumers’ Right
Director-General, National Power Training Institute (NAPTIN), Mr Ahmed Nagode,has urged more synergy among stakeholders in the power sector to promote the rights and obligations of consumers.
Nagode made the call at a one-day National Electricity Consumer Protection Education Awareness Forum in Abuja yesterday.
The event was organised by NAPTIN, in collaboration with the Association for Public Policy Analysis (APPA).
He said that the awareness programme was imperative as consumers’ right and protection was important.
According to him, consumers constitute big stakeholders in the Nigeria power sector.
“Consumers need to be aware of their civic rights and at the same time need to be aware of their civic responsibilities,’’ he said.
The NAPTIN boss said that stakeholders should give more attention in terms of training, with proper coordination to consumers’ right and protection.
“We are all consumers; if we are protecting consumers’ right and obligations we are protecting ourselves and also protecting and promoting our interest.
“In any country, consumer’s right is important, you need not surcharge the consumer, you need to give them their rights. They have civic rights and these are engrave in the laws of the land.
“ Consumers need to pay their bills as at when due but to whom much is given, much is expected. You must give them what will make it possible for them to exercise their rights, and this is what will make the system work. ‘’ he said.
Nagode, however, said that NAPTIN was ready to collaborate with other stakeholders in the power sector to carry out more training on consumer right.
Mr Princewill Okorie, the National President, APPA said that it organised the programme as the power sector was critical to development of the economy.
“We found out that implementation of section 80 and 81 of the Electricity Power Sector Reform Act that deal with electricity consumer protection and licensee performance standards are not well enforced.
“We observe unfair business practices against consumers and going further, we found out that consumers lack knowledge and information and are even scared to protect themselves.
“So, the training will equip the consumer with knowledge on the standards and procedures governing them, thereby, enhancing the relationship between them and Electricity Distribution Companies ’’.
Also, Mr Shittu Shaibu, Deputy Director, Consumers Affairs, Nigerian Electricity Regulatory Commission said that it had been working with all stakeholders to address the issue of consumer right.
Shaibu said that there was the need for more to be done to enlighten the consumer of his or her right and obligations.
“I can assure you that there are enough regulations, compliance and collaboration with Federal Competition and Consumer Protection Commission (FCCPC) as well as the National orientation Agency and others that are responsible for ensuring consumers are protected,’’ he said.
Also speaking, Mrs Mercy Ogwu, FCCPC Deputy Director, Consumer Education said that the consumer right provided a way for individuals to fight back against abusive business practices.
Ogwu said that awareness was key to consumers’ right, and that if consumers knew something existed to their benefits, they would demand for it and ensure they are not surcharged,
“This action will make the market place fairer for business transactions,’’ the deputy director noted.
She reiterated FCCPC’s committment to always support such programmes to increase consumer awareness, protection of consumers rights and ensure a fair playing ground in the market place.
Business
SMEs Dev: Firms Launch N100m Loan Scheme
The facility will be disbursed through participating Microfinance Institutions (MFIs), which will in turn extend the loans to their customers, particularly SMEs, as they directly interface with businesses at the grassroots level.
The Executive Director of COMCIN, Mr. Micheal Ogbaa who represented the Chairman, Dr. Iredele Oyedele (FCA, FCCA), said the initiative is designed to strengthen micro-lending institutions and expand access to finance for grassroots entrepreneurs, particularly women and youths in the informal sector.
Ogbaa explained that COMCIN does not lend directly to individuals but works through its network of microfinance and cooperative institutions, which in turn provide loans to end users.
“We came together to advocate for the microfinance ecosystem. Commercial banks often exclude people at the grassroots, but our members are positioned to reach them. This facility will empower them to do more,” he said.
He noted that the loan scheme offers low interest rates and flexible repayment plans, making it more accessible to small business owners.
According to him, about 90 percent of beneficiaries are expected to be women, who play a key role in sustaining families and driving economic activities at the local level.
“Our focus is on traders, service providers, and players in the informal sector. These are the real movers of the economy. By supporting them, we are strengthening families and contributing to national development,” he added.
Ogbaa disclosed that eligible SMEs with proven integrity and business track records could access up to N5 million each through participating micro-lending institutions. The rollout has commenced in Lagos and will extend to Abuja, Enugu, and other regions, including the South-West, South-East, and North-East.
He said 12 micro-lending institutions have already benefited from the scheme, while 85 applications are currently being processed under the pilot phase.
“Our target is to reach at least 100,000 SMEs nationwide. We are building a platform that connects funding partners with credible micro-lending institutions, creating a reliable channel for financial inclusion,” Ogbaa said.
He added that COMCIN is also working to attract larger funding pools from development finance institutions and private investors, noting that successful implementation of the pilot phase would boost confidence and unlock more capital for SMEs.
“We have seen encouraging testimonies from early beneficiaries. As we demonstrate transparency and efficiency, more institutions will be willing to channel funds through us,” he said.
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