Nation

PTAD Reiterates Commitment To Pensioners’ Service Delivery

Published

2 years ago

October 9, 2024

The Executive Secretary of the Pension Transitional Arrangement Directorate (PTAD), Dr Chioma Ejikeme, has reiterated the commitment to service delivery for pensioners.
Ejikeme said this during the Customer Service Week in Abuja, yesterday.
He said that commission had a mandate to deliver good service delivery to the pensioners.
Ejikeme, who was represented by the Director Civil Service Pension Department, Mr Kabir Yusuf, said that the customer service week was important to operations of PTAD.
“Customer service is the support that you give to a customer, whether it is an existing customer or potential customer in the process of delivering or making enquires about a service.
“To be a good customer service representative you need to be knowledgeable, have good attitude and attribute especially to the senior citizens and have empathy,” he said.
Ejikeme said that all PTAD staff had most of the attributes of a good customer representative.
“We provide excellent customer service by going to verify our aged pensioners who cannot do it by themselves anywhere across the country.
“There is a dedicated team that was mandated to go round to confirm the aliveness of those who can not confirm their aliveness either because the are too old or have health issues,” the executive secretary said.
The National Coordinator, SERVICOM, Mrs Nnenna Akajemeli, said that the official theme of the 2024 customer service week was “ We Go Above and Beyond For Our Customers.”
She commended PTAD and the SERVICOM team for organising the 2024 customer service week.
“This is in line with the best practice of celebrating frontline workers and service takers.
“Customer service week is celebrated annually during the first full week in October.
It calls attention to the importance of people to boost morale team work and departmental collaboration in supporting pensioners.
“ It is a platform to reward employees for the significant work they do,” Akajemeli said.
She said that the objective of the customer service week was to celebrate the hard work and dedication of employee who strived to create positive customer experiences.
She said that it was time to show customers that the organisation valued their experience and feedback, through comment cards, dedicated hotline, among others.
Akajemeli said that it raised awareness internally and externally about the importance of good customer service in building customer loyalty and satisfaction.
She said that the benefit was to increase motivation, show appreciation, encourage friendly competition, boost employee retention, create a positive workplace and increase productivity.
The Head, Surveillance Department at the National Pension Commission (PenCom), Mr Abdulrahman Saleem, said that good service delivery was the key success of every establishment.

Salem said that PTAD operated with standard, considering the success it had achieved so far.

Saleem said that pensioners required the best service attitude and behavior.

“ I give kudos to PTAD for its efforts and encourage it to do more.

“Therefore I urge PTAD staff to keep up the standard and continue to give good service to the pensioners,” he said.

Nation

World Health Day: Rivers Govt Urges Regular Medical Check-Ups, Healthy Living

Published

16 hours ago

April 10, 2026

The Tide

The Rivers State Government has called on residents to prioritize regular medical check-ups as part of efforts to promote healthier living and prevent disease.

This message was contained in a statement issued by the Rivers State Ministry of Health in Port Harcourt to commemorate the 2026 World Health Day.

The statement, signed by the Permanent Secretary of the ministry, Prof. Justina Jumbo, urged citizens to rely on credible health information from institutions such as the World Health Organization and the Nigeria Centre for Disease Control, as well as other verified media outlets.

Jumbo emphasized the importance of adopting scientifically proven health practices, including regular handwashing with soap and clean water for at least 20 seconds, the use of hand sanitizers where necessary, and proper respiratory hygiene such as covering the mouth and nose while coughing or sneezing.

She further advised residents to ensure that children receive routine vaccinations, maintain a balanced diet, reduce the intake of salt, sugar, and unhealthy fats, and consume safe, clean water.

The Permanent Secretary also encouraged regular physical activity, recommending at least 30 minutes of exercise most days, while discouraging prolonged periods of inactivity. She stressed the need for adherence to prescribed treatments, avoidance of tobacco use and harmful drugs, and moderation in alcohol consumption.

In addition, Jumbo highlighted the importance of sleeping under insecticide-treated mosquito nets to prevent malaria, maintaining proper sanitation and waste disposal, and managing stress through adequate rest, relaxation, and social support.

Speaking on this year’s theme, “Together for Health: Stand with Science,” she called on individuals, families, communities, and governments to collaborate and rely on scientific knowledge to improve overall health and well-being.

“Science has helped us achieve remarkable progress in healthcare—from vaccines that protect our children to medicines that treat diseases and public health practices that prevent outbreaks,” she said.

She, however, noted that the benefits of science can only be fully realized when people trust accurate information and make informed health decisions.

“Standing with science means listening to trained health professionals, following proven health guidelines, rejecting misinformation and harmful myths, and supporting vaccination, hygiene, and preventive care,” Jumbo added.

The Permanent Secretary further disclosed that the Ministry of Health, under the leadership of Governor Siminalayi Fubara, has recently employed trained health professionals into the Rivers State University Teaching Hospital and the Hospital Management Board to strengthen healthcare delivery.

She urged residents to make health facilities their first point of call whenever they experience any health challenges and called for greater support for healthcare workers who continue to dedicate their lives to saving others.

By John Bibor

Nation

Rumuji Youth Leader Condemns Protest, Disowns Alleged Government Empowerment Claim

Published

16 hours ago

April 10, 2026

The Tide

The Youth President of Rumuji Community in Emohua Local Government Area of Rivers State, Hon. Emeka S. Igwe, has condemned the recent protest to the Government House and Greenville NLNG Limited, allegedly instigated by one Anele Ogbu.

In a press statement signed by him and made available to journalists in Port Harcourt, Igwe dissociated the Rumuji community from the protest, describing it as counterproductive and not sanctioned by his office.

He also dismissed claims that the Rivers State Government is planning to empower over 100 youths in Odegu Kingdom and other communities in Emohua Local Government Area, stating that he has no knowledge of such an initiative.

Igwe warned Anele Ogbu to desist from actions capable of inciting unrest in the area, alleging that misleading information has been consistently circulated to deceive unsuspecting members of the public.

He expressed concern over what he described as a growing trend of misinformation, noting that if the purported government empowerment programme were genuine, it would have been officially communicated through appropriate government channels.

According to him, as the youth president of Rumuji, he would have been duly informed and mobilised youths from the community to participate in such a programme if it truly existed.

Igwe further questioned the credibility of the claims, arguing that an initiative of such magnitude targeting at least 100 youths per community across Emohua would not be disseminated informally by a single individual.

He reiterated that the protest did not emanate from his office and maintained that Anele Ogbu lacked the authority to mobilise youths on behalf of the Rumuji community.

The youth leader also alleged that an ongoing arson case involving Ogbu has contributed to tension and unrest in the community, further deepening divisions among residents.

He explained that the purpose of the statement was to clarify the situation, correct what he described as false narratives, and calm rising tensions in the area.

Igwe urged parents and guardians to caution their wards against being misled into participating in activities that could lead to unnecessary conflicts.

He also advised the general public to verify information from credible sources before acting on it, stressing the need for vigilance in the face of increasing misinformation.

“It is important for people to ask critical questions and avoid being drawn into actions that may have serious consequences,” he said.

The Rumuji youth president reaffirmed his commitment to promoting peace and constructive engagement within the community.

John Bibor

Nation

Haniel Jack Foundation Awards Five Rivers Indigenes Scholarship

Published

17 hours ago

April 10, 2026

The Tide

The Ibanibo Haniel Jack Foundation has awarded scholarships to five Rivers State indigenes in different tertiary institutions.

The scholarship programme was announced on Easter Sunday by Rev. Dr. Samuel Wachukwu, who is also the presiding pastor of Redeemer Baptist Church, at No. 44/46 Lumumba Street, Mile Two Diobu, in Port Harcourt.

Speaking, the chairman of the occasion, Barrister Karibi George, advised the recipients to justify the scholarship by ensuring that they put in their best and finish at the expected time.

George reminded them that opportunity comes but once and they should take advantage of the opportunity that comes their way judiciously.

“Those of you who are beneficiaries of this scholarship should also remember to help others and the resurrection of our Lord Jesus Christ.

“I advise you to justify the opportunity given to you and make the man who gave you the scholarship, yourself, and your family proud,” Barrister George said.

He explained that the scholarship spans undergraduate and postgraduate levels in various high institutions in Nigeria. He thanks Sir Jack for the gesture.

The scholarship is to promote education in our society, most especially for Rivers indigenes, and equally assist those who cannot immediately afford tuition fees.

It will interest you to know that
The scholarship was borne out of God’s blessings, and this is a way to give back to the society. Besides, two of the beneficiaries are direct employees of the chairman of the foundation, sir.
Ibanibo Haniel Jack, who is also the chief executive officer (CEO) of White House Hotel, in Port Harcourt.

Chief Prezi Diffa, while presenting the awards, commended Sir Ibanibo Haniel Jack, who has deemed it necessary to give back to society.

Chief Diffa equally advised the beneficiaries to take their academics seriously and count themselves lucky.

“The man who has given you this scholarship wants to better your lives, so please put in every effort to ensure you finish the school with flying colors,” Chief Diffa said.

The beneficiaries are Isoboye Haniel Douglas, Naomi Douglas, Charles Batubo, Ajé Sokari, and
Dakoru Owen Amachree.

Tonye Orabere