Business
Tariff Increase: NERC Urges Discos To Refund Over Billed Customers
The Nigerian Electricity Regulatory Commission (NERC) has directed power distribution companies to refund all overbilled Band B customers by April 11.
The directive, which was on implementation of the April 2024 supplementary Multi-Year Tariff Order, was released recently.
It followed complaints from customers not on Band A, who are now being made to pay N225/KWh for electricity.
Recall that last Wednesday, the Federal Government said it would no longer pay subsidy on electricity consumed by Band A customers, but others would continue to pay the old rates.
DisCos, however, upgraded their payment platforms, some customers on Band B, C, D, and E said they were made to pay N225/KWh instead of the old tariff.
As a result, the NERC said it had directed all electricity distribution companies to refund the affected customers.
It directed that “All DisCos shall ensure that only the newly approved Band A feeders listed in their April 2024 supplementary orders are maintained as Band A for the purpose of vending to prepaid customers and billing for postpaid customers on their networks”.
The DisCos were also required to immediately post on their websites, the schedule of approved Band A feeders that have been affected by the rate review.
“All DisCos shall set up a portal by April 10, 2024 on their website that allows all customers to check their current bands by entering their meter or account numbers.
“All customers wrongly billed at the new rate should be refunded through energy tokens not later than Thursday, April 11, 2024, and file evidence of compliance with the commission by April 12, 2024”, the NERC ordered.
The commission said it shall monitor compliance with the requirements listed above and shall continue to provide support to all stakeholders as required.
Nigerians have continued to kick against the hike in electricity tariffs as well as the classification of some customers as Band A through the supply of 20-hour power supply.
Business
AFAN Unveils Plans To Boost Food Production In 2026
Business
Industrialism, Agriculture To End Food Imports, ex-AfDB Adviser Tells FG
Business
Cashew Industry Can Generate $10bn Annually- Association
-
Politics3 days agoEFCC Alleges Blackmail Plot By Opposition Politicians
-
Business3 days ago
AFAN Unveils Plans To Boost Food Production In 2026
-
Business3 days ago
Industrialism, Agriculture To End Food Imports, ex-AfDB Adviser Tells FG
-
Sports3 days agoJ And T Dynasty Set To Move Players To Europe
-
Politics3 days ago
Datti Baba-Ahmed Reaffirms Loyalty To LP, Forecloses Joining ADC
-
Business3 days ago
Cashew Industry Can Generate $10bn Annually- Association
-
Politics3 days ago
Bayelsa APC Endorses Tinubu For Second Term
-
Rivers3 days ago
Rivers Police Commissioner Condemns Vigilante Group Over Aluu Attack
