Business
Glo Plans Nigeria’s First Telecom Artificial Intelligence Platform
Digital Transformation Leader, Globacom has announced its plan to launch
Nigeria’’s first Artificial Intelligence platform in the telecom
sector.
To be known as GLO TITI, the platform, Globacom said, will
completely change customer experience as it is highly interactive and
engaging.
Globacom which made the announcement while briefing media
executives in Lagos on Friday said the platform will assist customers to
get information about data plans, prepaid plans, postpaid plans and
Value Added Service (VAS).
The Glo Artificial Intelligence platform,
it was announced, will engage customers directly and assist them to
get information on pressing issues. This will empower customers to
choose the most convenient plan, resolve issues and ask questions 24/7
without any human interface.
The platform which can have
conversations in English and Pidgin and which will also be available
through voice & text, will attend to balance enquiry and other
customer care related issues.
It’s a next generation customer
experience, said Sola Mogaji, Globacom’s senior manager, Events and
Sponsorship during a presentation on the new platform.
Another
revolutionary product announced by Globacom during the event is the Glo
Health Care, a digital health assistant designed to help Nigerians
access best global health care directly on their phone
Some of the
features of Glo Health Care include connecting patients with
specialised doctors worldwide, getting information on common medical
conditions at the click of a button, accessing information on common
health challenges and getting advice on public health. Those using the
service can also track key health parameters such as blood pressure and
sugar level.
To address the diversity of language in Nigeria’s telecom landscape, there will be audio translation in Igbo, Hausa and Yoruba.
Additionally,
the service offers a worldwide database of doctors and allows booking
of appointment by video consulting on the smartphone
Another product
announced at the event is the Glo Entertainment Portal, a single point
of access for all digital content through Glo Café which supplies
premium content of top international labels.
It has over 2million local and foreign songs.
In
his remarks at the event, Bisi Koleoso, Globacom’s Deputy Chief
Operating Officer, Technical, said “We have invested massively in new
technologies to introduce these products which we believe will redefine
business, social and personal pursuits”.
The company also unveiled
its new communication direction and the endorsement by World Heavyweight
Boxing Champion, Anthony Joshua. The endorsement contract with the
world heavyweight boxing champion covers Nigeria and Ghana.
Joshua
is a proud holder of four major world championship belts,
namely International Boxing Federation (IBF) title, World Boxing
Association (WBA) title, World Boxing Organisation (WBO) title, and
International Boxing Organisation (IBO) title which he won between 2016
and 2018.
Other products showcased at the event include Glo Drive, Glo Mobile Money, Glo Call Connect Service and World Connect.
Koleoso said Globacom was committed to ensuring that Nigerians were not left behind in the march towards a digitalised world.
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Blue Economy: Minister Seeks Lifeline In Blue Bond Amid Budget Squeeze

Ministry of Marine and Blue Economy is seeking new funding to implement its ambitious 10-year policy, with officials acknowledging that public funding is insufficient for the scale of transformation envisioned.
Adegboyega Oyetola, said finance is the “lever that will attract long-term and progressive capital critical” and determine whether the ministry’s goals take off.
“Resources we currently receive from the national budget are grossly inadequate compared to the enormous responsibility before the ministry and sector,” he warned.
He described public funding not as charity but as “seed capital” that would unlock private investment adding that without it, Nigeria risks falling behind its neighbours while billions of naira continue to leak abroad through freight payments on foreign vessels.
He said “We have N24.6 trillion in pension assets, with 5 percent set aside for sustainability, including blue and green bonds,” he told stakeholders. “Each time green bonds have been issued, they have been oversubscribed. The money is there. The question is, how do you then get this money?”
The NGX reckons that once incorporated into the national budget, the Debt Management Office could issue the bonds, attracting both domestic pension funds and international investors.
Yet even as officials push for creative financing, Oloruntola stressed that the first step remains legislative.
“Even the most innovative financial tools and private investments require a solid public funding base to thrive.
It would be noted that with government funding inadequate, the ministry and capital market operators see bonds as alternative financing.
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