Business
NCC Wants Subscribers To Report Ill Treatment
The Nigeria Communications Commission (NCC), says subscribers in the country now have legal right to call its hotline to report any ill treatment by network providers in the country.
The commission’s director of Public Affairs, Mr Tony Ojobo, said this recently while reacting to the issue of short-charging raised by subscribers.
He warned that subscribers ought to confirm that they were actually short-charged before reporting to the agency for intervention.
According to Ojobo, part of the network providers complain was the continuous vandalisation of their facilities by hoodlums, saying that there is now a bill before the National Assembly that would help in handling the situation.
The NCC’s image maker, also called on telephone users in the country to get what he described as certified mobile phones each time they purchase a new phone.
He also blamed what subscribers see as epileptic services on the inability of some mobile phones to receive calls at a close range.
The Tide was informed that the issue of telemarking may not receive the needed attention for now, over what the regulatory body is claiming to be a global practice.
The NCC’s Public Affairs Boss, also advised subscribers to establish a legal action against network providers, should they receive any text message later than 8am to 8pm, adding that it is an invasion of privacy.
He pointed out that the commission, would deal decisively with any operator or individual that plotted the monitoring on telemarking.
In his view, subscribers are at liberty to take on network/providers on general services ranging from unsolicited messages and for services.
He was not specific if, a special count may be created in that regard or not, but informed that the regular count can handle the issue for now.
It would be recalled that subscribers in Nigeria had suffered a level of untold hardship in the hands of network providers in the country due to incessant poor service provision.
Business
Agency Gives Insight Into Its Inspection, Monitoring Operations
Business
BVN Enrolments Rise 6% To 67.8m In 2025 — NIBSS
The Nigeria Inter-Bank Settlement System (NIBSS) has said that Bank Verification Number (BVN) enrolments rose by 6.8 per cent year-on-year to 67.8 million as at December 2025, up from 63.5 million recorded in the corresponding period of 2024.
In a statement published on its website, NIBSS attributed the growth to stronger policy enforcement by the Central Bank of Nigeria (CBN) and the expansion of diaspora enrolment initiatives.
NIBSS noted that the expansion reinforces the BVN system’s central role in Nigeria’s financial inclusion drive and digital identity framework.
Another major driver, the statement said, was the rollout of the Non-Resident Bank Verification Number (NRBVN) initiative, which allows Nigerians in the diaspora to obtain a BVN remotely without physical presence in the country.
A five-year analysis by NIBSS showed consistent growth in BVN enrolments, rising from 51.9 million in 2021 to 56.0 million in 2022, 60.1 million in 2023, 63.5 million in 2024 and 67.8 million by December 2025. The steady increase reflects stronger compliance with biometric identity requirements and improved coverage of the national banking identity system.
However, NIBSS noted that BVN enrolments still lag the total number of active bank accounts, which exceeded 320 million as of March 2025.
The gap, it explained, is largely due to multiple bank accounts linked to single BVNs, as well as customers yet to complete enrolment, despite the progress recorded.
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