NCC Wants Subscribers To Report Ill Treatment

The Nigeria Communications Commission (NCC), says subscribers in the country now have legal right to call its hotline to report any ill treatment by network providers in the country.
The commission’s director of Public Affairs, Mr Tony Ojobo, said this recently while reacting to the issue of short-charging raised by subscribers.
He warned that subscribers ought to confirm that they were actually short-charged before reporting to the agency for intervention.
According to Ojobo, part of the network providers complain was the continuous vandalisation of their facilities by hoodlums, saying that there is now a bill before the National Assembly that would help in handling the situation.
The NCC’s image maker, also called on telephone users in the country to get what he described as certified mobile phones each time they purchase a new phone.
He also blamed what subscribers see as epileptic services on the inability of some mobile phones to receive calls at a close range.
The Tide was informed that the issue of telemarking may not receive the needed attention for now, over what the regulatory body is claiming to be a global practice.
The NCC’s Public Affairs Boss, also advised subscribers to establish a legal action against network providers, should they receive any text message later than 8am to 8pm, adding that it is an invasion of privacy.
He pointed out that the commission, would deal decisively with any operator or individual that plotted the monitoring on telemarking.
In his view, subscribers are at liberty to take on network/providers on general services ranging from unsolicited messages and for services.
He was not specific if, a special count may be created in that regard or not, but informed that the regular count can handle the issue for now.
It would be recalled that subscribers in Nigeria had suffered a level of untold hardship in the hands of network providers in the country due to incessant poor service provision.

Seized poultry products by the Nigeria Customs Service, Seme Border Command, recently.