Business
Customers Berate Bank For Relocating ATMs
Following the reloca
tion of all the four Automated Teller Machines (ATMs) outside its premises by the First Bank, Ahoada branch, customers to the bank have accused the authorities of insensitivity in relation to their security.
A cross section of the customers who spoke to our correspondent at the weekend said with the prevailing security challenges in recent times in the area, the policy of moving all the four ATMs outside the bank premises was worrisome.
According to Paul Uchenna, a businessman, the development was capable of attracting hoodlums to attack customers, especially those involved in making late night withdrawals.
He said with the policy by banks for customers to use the ATM for withdrawals of N100,000 and below, customers were at the mercy of criminal elements.
For Madam Joyce Ede, the insecurity of customers using the ATMs could no longer be guaranteed.
She said when the machines were inside the bank premises, customers felt secure due to the presence of the bank security personnel and armed police officers.
However, for Mr. Justice Oku, the development was not favourable to him as he plans to close his account with the bank.
According to him, his wife also has an account with the bank even as he said he would prevail on her to close her account also.
Before going to press, efforts to speak with the Branch Manager of the bank was not successful, but a source at the customer service unit which asked not to be named said the customers had nothing to fear.
According to him, the security unit of the bank was aware of the security challenges the policy poses to its numerous customers even as he said the security people would rise to the occasion, adding that they were on 24 hours duty.
It could be recalled that The Tide had earlier reported customers’ dismay of the functioning of the bank’s ATMs despite the additional machines.
Business
FIRS Clarifies New Tax Laws, Debunks Levy Misconceptions
Business
CBN Revises Cash Withdrawal Rules January 2026, Ends Special Authorisation
The Central Bank of Nigeria (CBN) has revised its cash withdrawal rules, discontinuing the special authorisation previously permitting individuals to withdraw N5 million and corporates N10 million once monthly, with effect from January 2026.
In a circular released Tuesday, December 2, 2025, and signed by the Director, Financial Policy & Regulation Department, FIRS, Dr. Rita I. Sike, the apex bank explained that previous cash policies had been introduced over the years in response to evolving circumstances.
However, with time, the need has arisen to streamline these provisions to reflect present-day realities.
“These policies, issued over the years in response to evolving circumstances in cash management, sought to reduce cash usage and encourage accelerated adoption of other payment options, particularly electronic payment channels.
“Effective January 1, 2026, individuals will be allowed to withdraw up to N500,000 weekly across all channels, while corporate entities will be limited to N5 million”, it said.
According to the statement, withdrawals above these thresholds would attract excess withdrawal fees of three percent for individuals and five percent for corporates, with the charges shared between the CBN and the financial institutions.
Deposit Money Banks are required to submit monthly reports on cash withdrawals above the specified limits, as well as on cash deposits, to the relevant supervisory departments.
They must also create separate accounts to warehouse processing charges collected on excess withdrawals.
Exemptions and superseding provisions
Revenue-generating accounts of federal, state, and local governments, along with accounts of microfinance banks and primary mortgage banks with commercial and non-interest banks, are exempted from the new withdrawal limits and excess withdrawal fees.
However, exemptions previously granted to embassies, diplomatic missions, and aid-donor agencies have been withdrawn.
The CBN clarified that the circular is without prejudice to the provisions of certain earlier directives but supersedes others, as detailed in its appendices.
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