Business
Cashless Policy: Business Operators List Constraints
As cashless policy be
comes operational in the state, business operators have cried out on the effect of the policy on their small businesses, especially on the issue of looking for change for their customers.
Business operators who spoke to The Tide in Port Harcourt said the problem of change had made them lose many businesses.
A tax driver, John Eze who operates between Mile Three and Rumuokoro said that change is a very big issue that causes problem between the conductors and customers.
He noted that the cashless policy did not put into consideration those that are doing small businesses, adding that the Atomated Teller Mechines (ATM) only produces N1000 N500 note which customers give the conductors for payment of N50 fare.
Another business operator Mrs Agnes Eze who deals on recharge cards said the issue of change in this cashless period had become a case that Central Bank of Nigeria (CBN) should look into in order to help small and medium businesses.
She said some people would even load the cards before telling you that the amount they have is N1000 note.
She wondered why banks could not load small denominations into the ATM meachines to help small businesses who are being affected by this problem.
“We want the cashless policy but we should also be considered to help us stay on business and stop fighting with customers every now and then”, she added.
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CBN Revises Cash Withdrawal Rules January 2026, Ends Special Authorisation
The Central Bank of Nigeria (CBN) has revised its cash withdrawal rules, discontinuing the special authorisation previously permitting individuals to withdraw N5 million and corporates N10 million once monthly, with effect from January 2026.
In a circular released Tuesday, December 2, 2025, and signed by the Director, Financial Policy & Regulation Department, FIRS, Dr. Rita I. Sike, the apex bank explained that previous cash policies had been introduced over the years in response to evolving circumstances.
However, with time, the need has arisen to streamline these provisions to reflect present-day realities.
“These policies, issued over the years in response to evolving circumstances in cash management, sought to reduce cash usage and encourage accelerated adoption of other payment options, particularly electronic payment channels.
“Effective January 1, 2026, individuals will be allowed to withdraw up to N500,000 weekly across all channels, while corporate entities will be limited to N5 million”, it said.
According to the statement, withdrawals above these thresholds would attract excess withdrawal fees of three percent for individuals and five percent for corporates, with the charges shared between the CBN and the financial institutions.
Deposit Money Banks are required to submit monthly reports on cash withdrawals above the specified limits, as well as on cash deposits, to the relevant supervisory departments.
They must also create separate accounts to warehouse processing charges collected on excess withdrawals.
Exemptions and superseding provisions
Revenue-generating accounts of federal, state, and local governments, along with accounts of microfinance banks and primary mortgage banks with commercial and non-interest banks, are exempted from the new withdrawal limits and excess withdrawal fees.
However, exemptions previously granted to embassies, diplomatic missions, and aid-donor agencies have been withdrawn.
The CBN clarified that the circular is without prejudice to the provisions of certain earlier directives but supersedes others, as detailed in its appendices.
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