Business
Telecom Operators Risk Sanctions Over Poor Service
The Nigerian Communications Commission has read the riot act to telecom service providers, asking them to improve their quality of service or face regulatory sanctions.
The Executive Vice-Chairman of the commission, Prof. Umar Danbatta, gave the warning recently at the NCC Day of the Abuja International Trade Fair.
A statement on Sunday by the commission said the EVC, who was represented at the event by the Director, Consumer Affairs Bureau, NCC, Felicia Onwuegbuchulam, said operators were expected to always improve their service for the over 175 million subscribers in the country.
“Where a service provider continues to fail to improve services at the detriment of the consumers, the commission will apply appropriate regulatory actions and sanctions against such service provider,” Danbatta added.
According to him, protection of the consumers from unfair practices of service providers is central to its eight-point agenda.
Meanwhile, the NCC has expressed concern over the use of telecommunications platforms to perpetrate cybercrime.
Danbatta expressed the concern during the NCC Day at the Abuja International Trade Fair.
Danbatta asked members of the public to refrain from opening unfamiliar email messages to avoid falling victim of cybercrime.
He advised customers to ignore messages, purportedly from their banks, requesting for their personal information.
Danbatta said, “Another challenge that is on the commission’s front burner is the rising documented cases of cybercrime and e-fraud using telecommunications platforms.
“The commission advises all our consumers not to open email that is unfamiliar and also note that banks will not request personal information over the Internet.”
Business
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Business
BVN Enrolments Rise 6% To 67.8m In 2025 — NIBSS
The Nigeria Inter-Bank Settlement System (NIBSS) has said that Bank Verification Number (BVN) enrolments rose by 6.8 per cent year-on-year to 67.8 million as at December 2025, up from 63.5 million recorded in the corresponding period of 2024.
In a statement published on its website, NIBSS attributed the growth to stronger policy enforcement by the Central Bank of Nigeria (CBN) and the expansion of diaspora enrolment initiatives.
NIBSS noted that the expansion reinforces the BVN system’s central role in Nigeria’s financial inclusion drive and digital identity framework.
Another major driver, the statement said, was the rollout of the Non-Resident Bank Verification Number (NRBVN) initiative, which allows Nigerians in the diaspora to obtain a BVN remotely without physical presence in the country.
A five-year analysis by NIBSS showed consistent growth in BVN enrolments, rising from 51.9 million in 2021 to 56.0 million in 2022, 60.1 million in 2023, 63.5 million in 2024 and 67.8 million by December 2025. The steady increase reflects stronger compliance with biometric identity requirements and improved coverage of the national banking identity system.
However, NIBSS noted that BVN enrolments still lag the total number of active bank accounts, which exceeded 320 million as of March 2025.
The gap, it explained, is largely due to multiple bank accounts linked to single BVNs, as well as customers yet to complete enrolment, despite the progress recorded.
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