Business
ATM Customers Decry Poor Services At Easter
Automated Teller Machine
(ATM) users across Port Harcourt have decried the poor services experienced on cash withdrawals during the just concluded Easter celebrations.
Recounting their sufferings in a chat with The Tide in Port Harcourt, the customers said the problem of ATM disappointments during festive periods has become a reoccurring decimal.
They noted that the cashless policy entered into by the bankers has turned to a frustration policy, adding that there is an urgent need for Central Bank of Nigeria (CBN) and finance stakeholders to revisit the workability of this policy to alleviate the sufferings of the people during festive period and important cash demanding situations.
A businessman in Port Harcourt, Mr. David Akasike, told The Tide at Rumumasi that it was so frustrating because he could not pay the construction workers who find it difficult to accept any excuses after conveying sand and cement for his building.
He said “it is good that we are not carrying cash around but bad that we cannot have access to our hard-earned money when we need it most.
“I moved from an ATM machine on Abaroad to that of Artillary and now in Rumuomasi without success. I have ended up burning the little expensive fuel in my car”.
Another user, Anthonia Onuora at Iwofe Rumuolumini said the issue is not encouraging as she was denied access for three days, Friday, Saturday and even on Sunday,adding that she was late for Easter service for two hours because she was moving round to check where she could make withdrawal.
“When they brought the policy they only told us positive aspect of it, little did we know that we are being cajoled into what we never bargained for.
She noted that the scene at banks was awful as people were being denied access to their hard money, adding that many users were stranded.
“The cashless policy to me has “fallen hands” and made people to cry especially when they needed their money urgently”.
Another user, Mr. John Asuquo at GRA said that he only controlled his tears because of the public, saying “I don’t have fuel in my car, I don’t have transport and ATM has even swallowed the card I would have used to go to another centre. They are asking me to come tomorrow for my card and I don’t even know what to do any who to beg from.
Business
SMEs Dev: Firms Launch N100m Loan Scheme
The facility will be disbursed through participating Microfinance Institutions (MFIs), which will in turn extend the loans to their customers, particularly SMEs, as they directly interface with businesses at the grassroots level.
The Executive Director of COMCIN, Mr. Micheal Ogbaa who represented the Chairman, Dr. Iredele Oyedele (FCA, FCCA), said the initiative is designed to strengthen micro-lending institutions and expand access to finance for grassroots entrepreneurs, particularly women and youths in the informal sector.
Ogbaa explained that COMCIN does not lend directly to individuals but works through its network of microfinance and cooperative institutions, which in turn provide loans to end users.
“We came together to advocate for the microfinance ecosystem. Commercial banks often exclude people at the grassroots, but our members are positioned to reach them. This facility will empower them to do more,” he said.
He noted that the loan scheme offers low interest rates and flexible repayment plans, making it more accessible to small business owners.
According to him, about 90 percent of beneficiaries are expected to be women, who play a key role in sustaining families and driving economic activities at the local level.
“Our focus is on traders, service providers, and players in the informal sector. These are the real movers of the economy. By supporting them, we are strengthening families and contributing to national development,” he added.
Ogbaa disclosed that eligible SMEs with proven integrity and business track records could access up to N5 million each through participating micro-lending institutions. The rollout has commenced in Lagos and will extend to Abuja, Enugu, and other regions, including the South-West, South-East, and North-East.
He said 12 micro-lending institutions have already benefited from the scheme, while 85 applications are currently being processed under the pilot phase.
“Our target is to reach at least 100,000 SMEs nationwide. We are building a platform that connects funding partners with credible micro-lending institutions, creating a reliable channel for financial inclusion,” Ogbaa said.
He added that COMCIN is also working to attract larger funding pools from development finance institutions and private investors, noting that successful implementation of the pilot phase would boost confidence and unlock more capital for SMEs.
“We have seen encouraging testimonies from early beneficiaries. As we demonstrate transparency and efficiency, more institutions will be willing to channel funds through us,” he said.
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