Editorial
Public Service And Transformation Agenda
In June, last year, two epoch-making events were convoked to fashion the direction of public service in Nigeria. The first was the 41st Conference of Civil Service Commissions in the federation which held in Port Harcourt, between Thursday, June 7 through Saturday, June 9, 2012.
The second was in observance of the Annual Public Service Day, in keeping with the Tangier Declaration that set aside June 23, every year to celebrate the service. Nigeria also marked the day.
The two major events clearly underscore the importance of the public service as the pivot around which government business revolves. The theme of the Port Harcourt event in particular, “The Transformation Agenda and the Public Service in Nigeria,” indeed sought to strike a synergy with the policy direction of the federal government.
It was no surprise therefore, that contributions and eventual resolutions from the conference emphasised, among others, the need for the service to outline imperatives for transformation, key among which are: promotion of effective communication; adherence to rules and Good work – ethics; intergrity and dignity, proacative decisions and indeed expert advice to the political leadership at all times. The others include enabling sub ordinates to key into the reforms and transformations of the federal government and most importantly, the need to create harmonious work relationships with political office holders who may lack knowledge of the operations of the public service.
Like the Port Harcourt event, the June 23 Public Service Day observance in Abuja also built its theme, “Capacity Development for the implementation of the Transformation Agenda,” in tandem with popular expectations of that important service sector.
It was therefore not surprising that Nigeria’s President Goodluck Jonathan seized the opportunity of the Dinner and Awards nite of the 2012 Public Service Day at the Presidential Villa to promise that his administration would improve the capacity of the Public Service with a view to making it a fulcrum for development in the country.
While inviting the Public Service to join in the transformation Agenda of his administration, President Jonathan said Vice President Namadi Sambo and himself only could not do everything and called on all Nigerians to join in saving the country of corrupt practices.
For some reasons, whenever the Public Service is mentioned the issue of corruption is brought up. It is said that the Public Service is the cause of corruption in Nigeria. Even against the cry of Public Servants, some people believe that even the politicians are taught to be corrupt by the Public Servants.
While we do not want to contend with those arguments, we think that assertion makes clear the point that corruption may be very deep in the Public Service. Also obvious is the fact that successive governments in the country have failed to do enough to change the situation.
We think that the Public Service is too important to be left un-protected from corruption. As the engine-room of government activities, the Public Service cannot effectively set standards, enforce rules and meet the dynamic needs of society, if corruption is allowed to dictate its pace.
It is not enough to cry woe and occasionally promise to address the problem of the Public Service, someone needs to confront the issue consciously with a view to salvaging the service. Indeed, if this administration hopes to transform Nigeria, it must first transform the Public Service.
Like the Federal Government, some states have promised to improve the capacity of the Public Service, yet the service is not ICT-compliant uptil now. States like Rivers State actually started a process of reforming the service but whether the real issues in the service would be the ones that would be addressed remains to be seen.
While we cannot hold brief for the Public Service over corrupt practices, poor service delivery, indiscipline and lack of commitment, Nigeria cannot expect to reap from where it had not sown. A country where the only thing that seems to happen is politics cannot do much for her Public Service.
Apart from intimidating the service to the level of servitude, successive governments fail to note that if the Public Service is not better than the private sector, governance would be worse for it. The country need not expect much from a Public Service used, principally, to provide employment instead of facilitate governance.
Also laughable is the conditions of service in the Public Service. Apart from the poor remuneration regime, the average Public Servant has no access to housing, reliable transportation and affordable healthcare. Anyone whose future is not guaranteed, but is exposed to public resource, the temptation can be too much.
If the worker has nothing to lose by way of housing or any other benefit he/she would enjoy at the end of a meritorious service, the worker may not be very productive and would not care how low he/she gets to be relevant in the society. Even those that served well as Public Servants in those days did so because, housing and welfare of the staff were guaranteed.
Only recently, Public Servants were to be paid a new National Minimum Wage and the subject was politicised and manipulated. After claims of harmonisation and the implementation of a new wage many are still asking if what happened was the much talked about new wage.
Till now even some of the rich states have failed to do right or complete the payment of the harmonisation arrears. Under the above circumstance, how can any serious minded people expect any miracle from the Public Service. Sadly, the prospect of receiving their due pension even on retirement is still an issue. Having not received housing loan to build for themselves before retirement, an average Public Servant fears to retire. Clearly, Nigeria can do better.
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Addressing Unruly Behaviours At The Airports

It began as a seemingly minor in- flight disagreement. Comfort Emmason, a passenger on an Ibom Air flight from Uyo to Lagos, reportedly failed to switch off her mobile phone when instructed by the cabin crew. What should have been a routine enforcement of safety regulations spiralled into a physical confrontation, sparking a national debate on the limits of airline authority and the rights of passengers.
The Nigerian Bar Association (NBA) wasted no time in condemning the treatment meted out to Emmason. In a strongly worded statement, the body described the incident as “a flagrant violation of her fundamental human rights” and called for a thorough investigation into the conduct of the airline staff. The NBA stressed that while passengers must adhere to safety rules, such compliance should never be extracted through intimidation, violence, or humiliation.
Following the altercation, Emmason found herself arraigned before a Magistrate’s Court and remanded at Kirikiri Maximum Security Prison, a location more commonly associated with hardened criminals than with errant passengers. In a surprising turn of events, the Federal Government later dropped all charges against her, citing “overriding public interest” and concerns about due process.
Compounding her woes, Ibom Air initially imposed a lifetime ban preventing her from boarding its aircraft. That ban has now been lifted, following mounting public pressure and calls from rights groups for a more measured approach. The reversal has been welcomed by many as a step towards restoring fairness and proportionality in handling such disputes.
While her refusal to comply with crew instructions was undeniably inappropriate, questions linger about whether the punishment fit the offence. Was the swift escalation from verbal reminder to physical ejection a proportionate response, or an abuse of authority? The incident has reignited debate over how airlines balance safety enforcement with respect for passenger rights.
The Tide unequivocally condemns the brutal and degrading treatment the young Nigerian woman received from the airline’s staff. No regulation, however vital, justifies the use of physical force or the public shaming of a passenger. Such behaviour is antithetical to the principles of customer service, human dignity, and the rule of law.
Emmason’s own defiance warrants reproach. Cabin crew instructions, especially during boarding or take-off preparations, are not mere suggestions; they are safety mandates. Reports suggest she may have been unable to comply because of a malfunctioning power button on her device, but even so, she could have communicated this clearly to the crew. Rules exist to safeguard everyone on board, and passengers must treat them with due seriousness.
Nigerians, whether flying domestically or abroad, would do well to internalise the importance of orderliness in public spaces. Adherence to instructions, patience in queues, and courteous engagement with officials are hallmarks of civilised society. Disregard for these norms not only undermines safety but also projects a damaging image of the nation to the wider world.
The Emmason affair is not an isolated case. Former Edo State Governor and current Senator, Adams Oshiomhole, once found himself grounded after arriving late for an Air Peace flight. Witnesses alleged that he assaulted airline staff and ordered the closure of the terminal’s main entrance. This is hardly the conduct expected of a statesman.
More recently, a Nollywood-worthy episode unfolded at Abuja’s Nnamdi Azikiwe International Airport, involving Fuji icon “King”, Wasiu Ayinde Marshal, popularly known as KWAM1. In a viral video, he was seen exchanging heated words with officials after being prevented from boarding an aircraft.
Events took a dangerous turn when the aircraft, moving at near take-off speed, nearly clipped the 68-year-old musician’s head with its wing. Such an occurrence points to a serious breach of airport safety protocols, raising uncomfortable questions about operational discipline at Nigeria’s gateways.
According to accounts circulating online, Wasiu had attempted to board an aircraft while he was carrying an alcoholic drink and refused to relinquish it when challenged. His refusal led to de-boarding, after which the Aviation Minister, Festus Keyamo, imposed a six-month “no-fly” ban, citing “unacceptable” conduct.
It is deeply concerning that individuals of such prominence, including Emmason’s pilot adversary, whose careers have exposed them to some of the most disciplined aviation environments in the world, should exhibit conduct that diminishes the nation’s reputation. True leadership, whether in politics, culture, or professional life, calls for restraint and decorum, all the more when exercised under public scrutiny.
Most egregiously, in Emmason’s case, reports that she was forcibly stripped in public and filmed for online circulation are deeply disturbing. This was an act of humiliation and a gross invasion of privacy, violating her right to dignity and falling short of the standards expected in modern aviation. No person, regardless of the circumstances, should be subjected to such degrading treatment.
Ibom Air must ensure its staff are trained to treat passengers with proper decorum at all times. If Emmason had broken the law, security personnel could have been called in to handle the matter lawfully. Instead, her ordeal turned into a public spectacle. Those responsible for assaulting her should face prosecution, and the airline should be compelled to compensate her. Emmason, for her part, should pursue legal redress to reinforce the principle that justice and civility must prevail in Nigeria’s skies.
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