Business
PH Residents Task PHED On Electricity Supply
Electricity consumers in Port Harcourt, the Rivers State capital, have called for improved power supply by the Port Harcourt Electricity Distribution Company (PHED).
The consumers made the call Thursday at a consumer forum organised by PHED at the Ernest Ikoli Press Centre, Moscow Road Port Harcourt.
They lamented that the electricity distribution firm doles out outrageous bills to customers even when power supply remains epileptic.
A resident of Oroigwe, Mr. Fred Thompson, said for the past three weeks, there was no electricity supply in the area but staff of the company continue to issue electricity bills to customers and wondered what such payment should be for.
Beatrice Nwala who resides at Iwofe said the poor supply system was frustrating socio-economic development of the area.
The customers also called on the management of the company to provide pre-paid meters as to ascertain the actual volume of power consumed for proper pricing instead of estimation, saying it gives the company staff opportunity to hike price.
Other areas complained about was the approach of the firm’s field staff as consumers said, the staff lack good customer relations approach and urged that the company should regularly train its staff on customer relationship.
Head, Customer Services, Dr. Godwin Orovwiroro, said the forum was organised to educate consumers on their rights.
According to him, customers have the right to contest unfair billing and demand for justice.
Orovwiroro also noted that it was not the responsibility of the customers to contribute money for purchase or replacement of poles, transformers or any equipment as such is the responsibility of the distribution company.
He, however,, stressed that it is the responsibility of the customers to regularly pay for the service they enjoyed.
He charged the consumers to report any staff of the company demanding for money to replace faulty equipment or involved in unethical behaviours to appropriate offices of the firm or the office of the Nigeria Electricity Regulatory Commission (NERC).
Chris Oluoh
Business
Agency Gives Insight Into Its Inspection, Monitoring Operations
Business
BVN Enrolments Rise 6% To 67.8m In 2025 — NIBSS
The Nigeria Inter-Bank Settlement System (NIBSS) has said that Bank Verification Number (BVN) enrolments rose by 6.8 per cent year-on-year to 67.8 million as at December 2025, up from 63.5 million recorded in the corresponding period of 2024.
In a statement published on its website, NIBSS attributed the growth to stronger policy enforcement by the Central Bank of Nigeria (CBN) and the expansion of diaspora enrolment initiatives.
NIBSS noted that the expansion reinforces the BVN system’s central role in Nigeria’s financial inclusion drive and digital identity framework.
Another major driver, the statement said, was the rollout of the Non-Resident Bank Verification Number (NRBVN) initiative, which allows Nigerians in the diaspora to obtain a BVN remotely without physical presence in the country.
A five-year analysis by NIBSS showed consistent growth in BVN enrolments, rising from 51.9 million in 2021 to 56.0 million in 2022, 60.1 million in 2023, 63.5 million in 2024 and 67.8 million by December 2025. The steady increase reflects stronger compliance with biometric identity requirements and improved coverage of the national banking identity system.
However, NIBSS noted that BVN enrolments still lag the total number of active bank accounts, which exceeded 320 million as of March 2025.
The gap, it explained, is largely due to multiple bank accounts linked to single BVNs, as well as customers yet to complete enrolment, despite the progress recorded.
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