Business
GSM Users Seek Compensation From Telcom Firms
Some subscribers to the Global System for Mobile Communications services in Omu-Aran, Kwara, have called on the Nigeria Communications Commission (NCC) to compel three sanctioned service providers to pay compensation.
The subscribers made the call in separate interviews with newsmen in Omu-Aran on Wednesday.
NCC had recently imposed a fine of N647.5 million on three out of the four major service providers for poor service delivery in January.
Those sanctioned for failure to meet up with the Key Performance Indicators in January are MTN, Glo and Airtel.
The respondents argued that in such a situation, the subscribers as end users, often had to bear the brunt of the failure of service providers.
Mr Sulyman Alabi, a recharge card dealer, said the sanction imposed on the three service providers was “in the best interest of Nigerians, especially the mobile telecommunication subscribers.”
“The sanction I think is in our interest; there is need to let these service providers know that without the people they serve, their businesses cannot thrive.
“So, it is not out of place if NCC should include a kind of compensation in form of free airtime for subscribers who suffer the most when such an ugly development arises,” Alabi said.
A civil servant, Mrs Mariam Adeoye, said the heavy fine imposed on the service providers should not be an excuse for refusing to compensate subscribers.
“There is the need for subscribers, who are always at the receiving end to also feel the impact of any government sanction following failure on the part of the service providers,” Adeoye said.
A community leader, Alhaji Zakariyau Alebiosu, urged the relevant regulatory agencies in charge of mobile communication to be alive to their responsibilities to ensure effective service delivery.
“If there had been effective and efficient regulatory mechanism put in place to monitor the service providers over time, the complaint of low level of mobile communication would not arise.
“But more importantly, there is need to carry along the teeming subscribers through a kind of compensation by providers to make up for the losses suffered,” he said.
Business
Nigeria’s ETF correction deepens as STANBICETF30, VETGRIF30 see 50% decline in a week
Business
BOI Introduces Business Clinic
Business
Dangote signs $400 mln equipment deal with China’s XCMG to speed up refinery expansion
-
Maritime4 days ago
Nigeria To Pilot Regional Fishing Vessels Register In Gulf Of Guinea —Oyetola
-
Sports4 days agoGombe-Gara Rejects Chelle $130,000 monthly salary
-
Maritime4 days ago
Customs Declares War Against Narcotics Baron At Idiroko Border
-
Sports4 days agoTEAM RIVERS SET TO WIN 4×400 ” MORROW” …Wins Triple jump Silver
-
Maritime4 days ago
NIMASA,NAF Boost Unmanned Aerial Surveillance For Maritime Security
-
Sports4 days agoNPFL Drops To 91st In Global League Rankings
-
Sports4 days agoNPFL Impose Fines On Kwara United Over Fans Misconduct
-
Sports4 days agoNIGER DELTA GAMES PANACEA TO YOUTH DEV”
