Rivers
NEMA Offers Journalists Fresh Roles
As part of efforts to ensure that emergency cases are promptly identified and tackled, the National Emergency Management Agency (NEMA), South/South zone, has inaugurated a body called the Journalists Against Disaster (JAD).
The South/South Zonal Coordinator of the agency, Mr. Emenike Umesi who disclosed this during a chat with The Tide in his office in Port Harcourt, said the body was charged with the responsibility of reporting and educating the public on emergency management related issues.
Describing journalists as watchdogs of the society, Umesi said the body which is made up of journalists who are interested in emergency related issues would partner with the agency in ensuring that emergency cases are adequately tackled as well as reducing the level of its occurrences in the zone.
He said “journalists are the watchdogs of the society. They are there in every part of the environment and so in the case of any issue of emergency they will alwas report. We need to partner with them because we are not everywhere but they are.”
Umesi stated that the JAD had been in existence at the National level of the agecy adding that the zone inaugurated it following its positive impact on the activities of the agency.
“These journalists are being invited for training and retraining all in the bid to nip emergency issues in the bud and tackle it accordingly,” he said.
The South / South Coordinator of NEMA who noted the progress of the agency in the zone regretted however, that most states in the zone are yet to establish State Emergency Management Agency (NEMA).
In his words: “so far only Delta and Akwa-Ibom States have an established SEMA. In partnership with UNICEF, we will soon embark on an advocacy visit to Rivers, Bayelsa and Edo States with the essence of getting SEMA formally established and backed by law.”
Umesi maintained that the issue of SEMA was a new idea which would take the different state governments some times to understand the system stating however, that the governments were becoming receptive to the idea and would soon have no problem establishing SEMA in their states.
He further revealed that the zone has acquired a warehouse, but faced with the challenge of fund to get the entire process completed.
Lady Levi Usende
The Nigerian Shippers Council has initiated moves towards Enhancing Service Delivery across the various Sea Ports in the Country.
This follows the validation of the Draft Set Minimum Service Delivery Standards for Shipping Companies/Agents at the various Sea Ports in the Country.
Speaking during a stakeholders meeting organized by The Nigerian Shippers Council in conjunction with Ocean Serve, in Port Harcourt, Executive Secretary/Chief Executive Officer Nigerian Shippers Council, Barrister Pius Akuta Ukeyima said the initiative was aimed at making the Nation’s Ports some of the best in the world in terms of service delivery
He said it was the key Mandate of the Council as the Port Economic Regulator to Set and Monitor Standards of Service Delivery by Regulated Service Providers in the Ports, adding it was inline with this responsibility that the Council established minimum service standards for terminal operators and as well put in place appropriate mechanisms for monitoring performance against those standards.
Ukeyima who was represented by the Director, Regularly Services, Mrs Margaret Ogbonnah said the draft documents cover submission and verification of documents, cargo clearance operations, confirmation of declared contents and the use of electronic systems for data exchange.
According to him,”These are designed to position Nigerian Ports on the same pedestal as Ports that meet international best practices”he said.
Ukeyima said the Council will continue to work in synergy and collaboration with all regulated service providers to ensure the enthronement of global best practices in our Port industry.
“Our collective goal is to build a Port system anchored on transperancy, trust customer satisfaction and sustainable returns on investment for all stakeholders”.
Speaking in an interview, Mrs Margeret Ogbonnah who is the Director Regulatory Services, Nigerian Shippers’ Council said, The Nigerian Shippers Council, as the port economic regulator has a mandate to monitor and enforce minimum standard service delivery in the port sector.
According to her,”And for us to have that, there should be minimum standard, customers are expected to receive from the port.
“One of the things that has been affecting our industry is service failures, so when we have what we call the minimum expected service delivery, you the service taker in the industry will know the level of service you are expected to receive.
“As time goes on, the economic regulator will come up with a framework for consequence management framework.
“In other words, what are the consequences for service failure? In other sectors, like the aviation sector, for instance, there are levels of services.
“Not using Nigeria as a case study, but overseas,If an airline is supposed to lift you, and it fails to lift you, It has a responsibility as part of minimum service expected, to accommodate you in a hotel, pending when they are ready to pick you to your destination
“, At the port level, that’s what we are discussing today” she said.
Also speaking representative of Ocean Serve, Forwarder Eugene Nweke said the process which started years ago was to make Nigerian Ports to catch up with the rest of the world in terms of quality service delivery
He said the situation will reduce clogging at the Ports and check incessant ship diversion to other African Countries because of inefficient service at Nigerian Ports.
John Bibor
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