Business
NCC Reads Riot Act To Telecom Operators
The National Communication Commission (NCC) has warned that it will not hesitate to deal decisively with telecom operators who exploit consumers by failing to render good quality delivery services that are commensurate to the value of money spent for the services by consumers of telecom services.
NCC’s Director, Consumer Affairs Bureau, Mrs. Felicia Onwuegbuchulam gave the warning while speaking at the 39th Edition of town hall meeting which took place yesterday in Akpabuyo Local Government Area of Cross River State, saying that the era where telecom operators short-changed consumers was over.
Speaking on the theme; “Using Information and Education as a Tool for Consumer Empowerment and Protection,” and stressed that it was through forums of this nature that every stakeholder and telecom consumers get education on contemporary issues which generate interest in the industry with a feed back mechanism that can enable the commission make regulatory interventions that can benefit consumers and service providers.
Onwuegbuchulam who was being represented by Philip Ereten stated that through empowerment and education consumers are fortified with necessary tools to be protected from market exploitation and to make rational and informed decision when making choices of services.
According to her, “Consumer information and education is identified by the commission as one of the most cost-effective mechanisms that guarantees consumer empowerment and education.
She said, “Besides serving as a proactive way of protecting consumers from making wrong choices, it’s also serves as a proactive measure that protect consumers from being exploited against fraud”.
The commission’s public Affairs Director added that to ensure that telecom consumer is Protected, Informed and Educated, (PIE mandate),the commission has developed series of initiative with the main goal of empowering consumers with appropriate information and education that will ensure that their right, privileges and interest are adequately protected stressing that “information is power”.
Speaking earlier at the ceremony, deputy director Consumer Affairs Bureau, Alhaji Ishmail Adedigba who gave reasons for the town hall meeting stated that the program was to enable a tripartite meeting of regulators, operators and consumers with a view to resolving pressing
consumers issues with respect to provision of telecom services.
“As you are aware the commission has been inundated with various complaints such as, unsolicited text messages and calls, failure refused to roll over unused data at expiration of data bundle by service providers.
Friday Nwagbara
Business
FIRS Clarifies New Tax Laws, Debunks Levy Misconceptions
Business
CBN Revises Cash Withdrawal Rules January 2026, Ends Special Authorisation
The Central Bank of Nigeria (CBN) has revised its cash withdrawal rules, discontinuing the special authorisation previously permitting individuals to withdraw N5 million and corporates N10 million once monthly, with effect from January 2026.
In a circular released Tuesday, December 2, 2025, and signed by the Director, Financial Policy & Regulation Department, FIRS, Dr. Rita I. Sike, the apex bank explained that previous cash policies had been introduced over the years in response to evolving circumstances.
However, with time, the need has arisen to streamline these provisions to reflect present-day realities.
“These policies, issued over the years in response to evolving circumstances in cash management, sought to reduce cash usage and encourage accelerated adoption of other payment options, particularly electronic payment channels.
“Effective January 1, 2026, individuals will be allowed to withdraw up to N500,000 weekly across all channels, while corporate entities will be limited to N5 million”, it said.
According to the statement, withdrawals above these thresholds would attract excess withdrawal fees of three percent for individuals and five percent for corporates, with the charges shared between the CBN and the financial institutions.
Deposit Money Banks are required to submit monthly reports on cash withdrawals above the specified limits, as well as on cash deposits, to the relevant supervisory departments.
They must also create separate accounts to warehouse processing charges collected on excess withdrawals.
Exemptions and superseding provisions
Revenue-generating accounts of federal, state, and local governments, along with accounts of microfinance banks and primary mortgage banks with commercial and non-interest banks, are exempted from the new withdrawal limits and excess withdrawal fees.
However, exemptions previously granted to embassies, diplomatic missions, and aid-donor agencies have been withdrawn.
The CBN clarified that the circular is without prejudice to the provisions of certain earlier directives but supersedes others, as detailed in its appendices.
Business
Shippers Council Vows Commitment To Security At Nigerian Ports
-
Business1 day ago
Shippers Council Vows Commitment To Security At Nigerian Ports
-
Business1 day agoNigeria Risks Talents Exodus In Oil And Gas Sector – PENGASSAN
-
Business1 day agoCBN Revises Cash Withdrawal Rules January 2026, Ends Special Authorisation
-
Business1 day ago
NCDMB, Others Task Youths On Skills Acquisition, Peace
-
online games2 days agoHow Pocket Option Works: A Complete Beginner’s Guide
-
News1 day agoTinubu Swears In Christopher Musa As Defence Minister
-
Business1 day agoFIRS Clarifies New Tax Laws, Debunks Levy Misconceptions
-
Women1 day agoRIVERS NAWOJ AND PHACCIMA PARTNER TO STRENGTHEN MUTUAL GOALS
