Business
CBN Introduces Consumer Protection Division
The Central Bank of Nigeria (CBN) has established a consumer Protection Division to address users’ complaints concerning banking and payment channels in the country.
This was disclosed by the CBN governor, Mr Sanusi Lamido Sanusi at a public function in Port Harcourt, recently.
According to the CBN boss, establishment of the new division was part of the apex bank’s new reform agenda to address new emerging challenges confronting banks and Nigerians in the banking sector.
He revealed that CBN would also be adopting a biometric authentication for point of sale (POS) and Automatic Teller Machines (ATMs) to address customers’ safety issues.
The step, he said, had become imperative in view of increasing challenges faced by customers.
The CBN boss explained that efforts to further strengthen the supervisory unit of the bank have been intensified to ensure that timely regulatory actions are taken by the standby teams of examiners.
Mr Sanusi also noted that a full-fledged risk management department has been set up in the bank to ensure aggressive capacity building for the adoption of International Financial Reporting Standard (IFRS) by the end of 2012.
According to him, efforts would be constandly made to review and adopt legal and regulatory frameworks that support stability of micro-finance banks, corporate governance principles, new prudential guidelines and Nigerian Uniform Bank Account Number (NUBAN) system. It is my hope that with these measures put in place, Nigeria’s banking sector will become more sophisticated and resilient and also restore the banking system thereby making it shareholders’ destination for investment”, he said.
Chris Oluoh
Business
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Business
CBN Revises Cash Withdrawal Rules January 2026, Ends Special Authorisation
The Central Bank of Nigeria (CBN) has revised its cash withdrawal rules, discontinuing the special authorisation previously permitting individuals to withdraw N5 million and corporates N10 million once monthly, with effect from January 2026.
In a circular released Tuesday, December 2, 2025, and signed by the Director, Financial Policy & Regulation Department, FIRS, Dr. Rita I. Sike, the apex bank explained that previous cash policies had been introduced over the years in response to evolving circumstances.
However, with time, the need has arisen to streamline these provisions to reflect present-day realities.
“These policies, issued over the years in response to evolving circumstances in cash management, sought to reduce cash usage and encourage accelerated adoption of other payment options, particularly electronic payment channels.
“Effective January 1, 2026, individuals will be allowed to withdraw up to N500,000 weekly across all channels, while corporate entities will be limited to N5 million”, it said.
According to the statement, withdrawals above these thresholds would attract excess withdrawal fees of three percent for individuals and five percent for corporates, with the charges shared between the CBN and the financial institutions.
Deposit Money Banks are required to submit monthly reports on cash withdrawals above the specified limits, as well as on cash deposits, to the relevant supervisory departments.
They must also create separate accounts to warehouse processing charges collected on excess withdrawals.
Exemptions and superseding provisions
Revenue-generating accounts of federal, state, and local governments, along with accounts of microfinance banks and primary mortgage banks with commercial and non-interest banks, are exempted from the new withdrawal limits and excess withdrawal fees.
However, exemptions previously granted to embassies, diplomatic missions, and aid-donor agencies have been withdrawn.
The CBN clarified that the circular is without prejudice to the provisions of certain earlier directives but supersedes others, as detailed in its appendices.
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