Business
ATM Customers Decry Poor Services At Easter
Automated Teller Machine
(ATM) users across Port Harcourt have decried the poor services experienced on cash withdrawals during the just concluded Easter celebrations.
Recounting their sufferings in a chat with The Tide in Port Harcourt, the customers said the problem of ATM disappointments during festive periods has become a reoccurring decimal.
They noted that the cashless policy entered into by the bankers has turned to a frustration policy, adding that there is an urgent need for Central Bank of Nigeria (CBN) and finance stakeholders to revisit the workability of this policy to alleviate the sufferings of the people during festive period and important cash demanding situations.
A businessman in Port Harcourt, Mr. David Akasike, told The Tide at Rumumasi that it was so frustrating because he could not pay the construction workers who find it difficult to accept any excuses after conveying sand and cement for his building.
He said “it is good that we are not carrying cash around but bad that we cannot have access to our hard-earned money when we need it most.
“I moved from an ATM machine on Abaroad to that of Artillary and now in Rumuomasi without success. I have ended up burning the little expensive fuel in my car”.
Another user, Anthonia Onuora at Iwofe Rumuolumini said the issue is not encouraging as she was denied access for three days, Friday, Saturday and even on Sunday,adding that she was late for Easter service for two hours because she was moving round to check where she could make withdrawal.
“When they brought the policy they only told us positive aspect of it, little did we know that we are being cajoled into what we never bargained for.
She noted that the scene at banks was awful as people were being denied access to their hard money, adding that many users were stranded.
“The cashless policy to me has “fallen hands” and made people to cry especially when they needed their money urgently”.
Another user, Mr. John Asuquo at GRA said that he only controlled his tears because of the public, saying “I don’t have fuel in my car, I don’t have transport and ATM has even swallowed the card I would have used to go to another centre. They are asking me to come tomorrow for my card and I don’t even know what to do any who to beg from.
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Business
BVN Enrolments Rise 6% To 67.8m In 2025 — NIBSS
The Nigeria Inter-Bank Settlement System (NIBSS) has said that Bank Verification Number (BVN) enrolments rose by 6.8 per cent year-on-year to 67.8 million as at December 2025, up from 63.5 million recorded in the corresponding period of 2024.
In a statement published on its website, NIBSS attributed the growth to stronger policy enforcement by the Central Bank of Nigeria (CBN) and the expansion of diaspora enrolment initiatives.
NIBSS noted that the expansion reinforces the BVN system’s central role in Nigeria’s financial inclusion drive and digital identity framework.
Another major driver, the statement said, was the rollout of the Non-Resident Bank Verification Number (NRBVN) initiative, which allows Nigerians in the diaspora to obtain a BVN remotely without physical presence in the country.
A five-year analysis by NIBSS showed consistent growth in BVN enrolments, rising from 51.9 million in 2021 to 56.0 million in 2022, 60.1 million in 2023, 63.5 million in 2024 and 67.8 million by December 2025. The steady increase reflects stronger compliance with biometric identity requirements and improved coverage of the national banking identity system.
However, NIBSS noted that BVN enrolments still lag the total number of active bank accounts, which exceeded 320 million as of March 2025.
The gap, it explained, is largely due to multiple bank accounts linked to single BVNs, as well as customers yet to complete enrolment, despite the progress recorded.
