Business
Telcos Begin Harmonised Shortcodes Implementation
The Association of Licensed Telecoms Operators of Nigeria (ALTON) has commenced harmonisation of short codes across all networks.
This is in response to a regulatory modernisation initiative by the Nigerian Communications Commission (NCC), aimed at implementing a streamlined process for common shortcodes across the industry,
It is done by making life easier for Nigerians through the memorisation of single codes, for various services across all networks, and providing a cohesive regulatory framework that is consistent with global best practices.
A statement by ALTON jointly signed by its National Chairman, Engr. Gbenga Adebayo, and Head of Operations, Gbolahan Awonuga, said following the directive from NCC, “the Network Operators have begun implementing the shortcodes, working closely with the NCC.
“The Commission has provided adequate time for subscribers to get used to this new development. We are confident this will enhance customer experience across networks”.
During migration, which is to be concluded by 17th May, 2023, old and new common codes will run concurrently, after which the old codes will cease to operate.
The proposed harmonised shortcodes are: Call Center/Help Desk – 300, Voice Mail Deposit – 301, Voice Mail Retrieval -302, Borrow Services – 303, STOP Services – 304, Check Balance – 310, Credit Recharge – 311, Data Plan – 312, Share Services – 321, Data Plan Balance – 323, Verification of SIM Registration/ NIN – SIM Linkage – 996, and Porting Services (MNP) – 2442.
According to NCC, the harmonisation of shortcodes entails making the common shortcodes utilised by customers to be uniform across all networks. For instance, the code for recharging a line can be used across all mobile networks for the same function.
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BVN Enrolments Rise 6% To 67.8m In 2025 — NIBSS
The Nigeria Inter-Bank Settlement System (NIBSS) has said that Bank Verification Number (BVN) enrolments rose by 6.8 per cent year-on-year to 67.8 million as at December 2025, up from 63.5 million recorded in the corresponding period of 2024.
In a statement published on its website, NIBSS attributed the growth to stronger policy enforcement by the Central Bank of Nigeria (CBN) and the expansion of diaspora enrolment initiatives.
NIBSS noted that the expansion reinforces the BVN system’s central role in Nigeria’s financial inclusion drive and digital identity framework.
Another major driver, the statement said, was the rollout of the Non-Resident Bank Verification Number (NRBVN) initiative, which allows Nigerians in the diaspora to obtain a BVN remotely without physical presence in the country.
A five-year analysis by NIBSS showed consistent growth in BVN enrolments, rising from 51.9 million in 2021 to 56.0 million in 2022, 60.1 million in 2023, 63.5 million in 2024 and 67.8 million by December 2025. The steady increase reflects stronger compliance with biometric identity requirements and improved coverage of the national banking identity system.
However, NIBSS noted that BVN enrolments still lag the total number of active bank accounts, which exceeded 320 million as of March 2025.
The gap, it explained, is largely due to multiple bank accounts linked to single BVNs, as well as customers yet to complete enrolment, despite the progress recorded.
