Editorial
NERC’s Directive On Estimated Billing
Electricity power consumers in Nigeria recently heaved a sigh of relief as the National Electricity Regulatory Commission (NERC), in response to sustained public outcry over outrageous billing by electricity Distribution Companies (DISCOs), barred the 11 distribution firms from charging residential customers above an average of N1,800.00 monthly until they (customers) are metered.
In an Order 197 signed by its Chairman, Prof. James Momoh, and the Commissioner, Legal, Licensing and Compliance, Dafe Akpeneye, NERC said the new order repeals the 2012 estimated billing regulation with effect from Thursday, February 20, 2020.
According to the new order, “The Estimated Billing Methodology Regulation is hereby repealed and shall cease to have effect as a basis for computing the consumption of unmetered customers in NESI”.
While noting that about 52 per cent of 10 million electricity consumers as at December, 2019 were unmetered, NERC directed that all unmetered residential and commercial customers shall not be invoiced for the consumption of energy if they are not metered by April 30, 2020.
Going forward, it said that R2 customers cannot be billed for more than the worth of 78 kilowatt hour (Kwh) of energy monthly which is about N1,800.00, adding that customers that consume less than 50Kwh will be billed at N4.00 per Kwh and maximum of N200.00 monthly.
As NERC exempts customers from any liability to pay any estimated bill issued by the DISCOs from May 1, 2020, the commission warned that “Any customer that rejects the installation of a meter on their premises by a DISCO shall not be entitled to supply and must be disconnected”.
Responding to the directive by NERC, the Chairman of Civil Liberties Organisation (CLO) in Anambra State, Mr Vincent Eze Ekwueme, is reported to have described it as “cheering news and a step in the right direction to show the citizenry that there is government to attend to their plights, predicaments, cries and sufferings”, noting that “It is painful and most despicable that estimated electricity bills imposed on consumers were outrageously high for services not rendered”.
The CLO boss lamented that “it is incredible but existential reality that consumers provide transformers, pay for installations, replace damaged equipment, yet were charged crazy estimated bill between N8,000 and N12,000 per month”, stating that “The only panacea for paying for services not rendered is to provide pre-paid meters to all consumers”.
In sync with the CLO, The Tide strongly commends the NERC for the courage and bold response to the lamentations of millions of Nigerian electricity consumers who have suffered years of economic enslavement in the hands of electricity distribution merchants called DISCOs.
While we are not unaware of the myriad of challenges the DISCOs also face in order to remain in business in a not-so-friendly climate, we think it is nothing short of an indefensible outright daylight robbery for them to continue to force consumers to pay exorbitant bills for energy neither supplied nor consumed.
It is an open fact that there are many defaulters and energy thieves, including government ministries, agencies, departments and sundry establishments, but to transfer this burden to innocent and hapless unmetered consumers instead of devising credible means of making the defaulters pay is, to say the least, callous and criminal.
As NERC comes to the rescue, we hope that it will also muster the requisite will to enforce and see this directive through. This is against the background of the fact that it did nothing to ensure compliance with its former directive that those who do not enjoy energy for two weeks in a month should not pay while even disconnected customers were continuously posted estimated bills.
In urging NERC to ensure full compliance with its directive this time around, we are minded to suggest that only smart pre-paid meters are approved for installation while analogue meters are completely phased out as the DISCOs’ operatives had often exploited the ignorance of customers to rip them off.
Eventhough we believe that the directive on estimated billing, if strictly adhered to, has capacity to resolve nearly all criminal issues within the distribution and consumption chain in the energy sector, it is still imperative to robustly continue to engage, sensitise and enlighten the public on the need to be responsible and to eschew undisciplined, rascally and aggressive behaviours in dealing with energy-related matters.
DISCOs, on their part, should realise that at the heart of altercations and violent confrontations from consumers is the manifest case of frustration borne out of a strong feeling of cheating, injustice and brazen robbery. Care must be taken by the distribution firms not to undermine or sabotage the new directive because therein lies the peaceful and mutually beneficial relationship between consumers and their service providers.
While we hope that the new directive will usher in a new era of reduced friction between DISCOs and their valued customers, we urge the Federal Government to sort out the other issues crippling the power sector in the country. It cannot be over-emphasised that any effort at economic growth and social stability will remain an exercise in futility in our nation until adequate power supply for the populace is achieved.
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INEC’s Threat Alert Deserves Urgent Attention
The Independent National Electoral Commission’s (INEC) disclosure of an alleged plot to target its ad hoc personnel ahead of the 2027 general elections demand urgent national attention. The reported arrest of suspects, with intelligence support from the Department of State Services (DSS), is encouraging, but must not breed complacency. Any attack on electoral workers threatens not only human lives but also Nigerians’ constitutional right to choose their leaders through credible elections. The alleged conspiracy must be thoroughly investigated, its sponsors identified and all those found culpable prosecuted.
Particularly troubling is the reported targeting of National Youth Service Corps (NYSC) members, who play a vital role in Nigeria’s electoral process. Many serve far from home and undertake sensitive assignments at polling units and other electoral locations. As civilians, they should not be exposed to intimidation, abduction or violence without adequate protection. If election workers are vulnerable, the safety of other officials, observers and voters cannot be guaranteed.
Nigeria’s electoral history offers painful lessons. Human Rights Watch reported in Nigeria’s Post-Election Violence, published in May 2011, that more than 800 people died in the violence following the 2011 general elections. NYSC members serving as electoral officials were among the victims. This tragedy underscores the deadly consequences of political tension, incitement and disputed outcomes. Nigeria must act on the latest warning before another preventable disaster occurs.
INEC deserves recognition for uncovering the alleged plot, while the DSS and other security agencies merit commendation for their reported assistance. However, arrests are only the beginning. Investigators must establish the suspects’ identities, motives, networks and intended targets, ensuring that evidence is admissible in court. The process must remain impartial and free from political interference. Credible public updates are also necessary, provided they do not compromise investigations or operational security.
The authorities must adopt a comprehensive, intelligence-led security strategy for 2027. INEC’s proposed security conference should produce practical measures developed in collaboration with the Inter-Agency Consultative Committee on Election Security (ICCES), the police, the DSS and other relevant agencies. Threat assessments should guide personnel deployment, secure transportation, emergency communications, evacuation procedures and rapid response. Protection must extend beyond polling day to the distribution of sensitive materials, collation centres and the safe return of ad hoc personnel.
Those who provide intelligence must also be protected from retaliation. Confidential reporting channels and appropriate safeguards should be established for informants and others assisting investigations. Equally, security deployments must not intimidate voters or facilitate political repression. Personnel should act professionally, impartially and proportionately, within the law. Clear mechanisms for reporting misconduct and investigating abuses are essential to maintaining public confidence.
The threat also highlights broader concerns about trust in the electoral system. The European Union Election Observation Mission’s June 2023 final report identified shortcomings in transparency and operational implementation during Nigeria’s 2023 general elections, alongside concerns about the legal framework and electoral dispute resolution. Credible elections require more than security; they depend on transparent procedures, accountable officials and consistent enforcement of electoral laws. INEC must demonstrate measurable progress in addressing previously identified weaknesses.
Voter apathy presents another challenge. INEC’s published figures indicate that approximately 25 million people voted in the 2023 presidential election, out of about 93.5 million registered voters, a turnout of roughly 26.7 per cent. Although insecurity is not the sole cause of low participation, threats against electoral personnel can heighten public anxiety and discourage voters from exercising their franchise. INEC should strengthen civic education, improve polling accessibility and communicate procedures clearly. Political parties, civil society and the media must promote peaceful participation and reject electoral intimidation.
Misinformation and manipulated digital content pose additional risks. False reports, fabricated announcements and deepfake videos can inflame tensions, impersonate officials and mislead voters. INEC should establish a well-resourced, rapid-response communication system supported by verified digital channels and timely public statements. Collaboration with credible media organisations and fact-checkers would help counter falsehoods without suppressing legitimate criticism. Clear, consistent communication is indispensable, as administrative confusion and delayed explanations often allow rumours to spread.
Electoral integrity must also begin within INEC itself. The chairman’s warning against partisanship, negligence, extortion and ethical misconduct deserves serious attention. Security measures cannot compensate for officials who abuse their positions or disregard established procedures. INEC should strengthen staff training, ensure transparent recruitment and deployment, provide secure channels for reporting misconduct and enforce disciplinary rules consistently. Allegations of bribery and political interference must be investigated regardless of rank, while ad hoc personnel should receive adequate briefing, support and prompt payment.
The legal framework also requires clarity and consistent enforcement. INEC should explain the precise provisions and applicability of Section 26 of the Electoral Act 2026, including the obligations of electoral officials and security personnel, and publish authoritative guidance on neutrality and professional conduct. Complaints by opposition parties that they have been prevented from campaigning in certain states must likewise be investigated impartially. Any established violations should attract appropriate corrective action. Electoral fairness requires not only impartial polling officials but also lawful campaigning, access to competing viewpoints and freedom from intimidation.
The alleged plot against INEC’s ad hoc personnel is a warning against complacency ahead of the 2027 general election. Governments, security agencies, INEC, political parties and civil society must work together to prevent violence, punish misconduct and protect citizens’ participation. The commission should communicate its security priorities, maintain accessible threat-reporting channels and provide periodic updates on preparedness. Nigeria’s democracy cannot be safeguarded by assurances alone; it requires demonstrable preparation, impartial law enforcement and an unwavering commitment to free, fair and credible elections.
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