Business
Telecom Operators Risk Sanctions Over Poor Service
The Nigerian Communications Commission has read the riot act to telecom service providers, asking them to improve their quality of service or face regulatory sanctions.
The Executive Vice-Chairman of the commission, Prof. Umar Danbatta, gave the warning recently at the NCC Day of the Abuja International Trade Fair.
A statement on Sunday by the commission said the EVC, who was represented at the event by the Director, Consumer Affairs Bureau, NCC, Felicia Onwuegbuchulam, said operators were expected to always improve their service for the over 175 million subscribers in the country.
“Where a service provider continues to fail to improve services at the detriment of the consumers, the commission will apply appropriate regulatory actions and sanctions against such service provider,” Danbatta added.
According to him, protection of the consumers from unfair practices of service providers is central to its eight-point agenda.
Meanwhile, the NCC has expressed concern over the use of telecommunications platforms to perpetrate cybercrime.
Danbatta expressed the concern during the NCC Day at the Abuja International Trade Fair.
Danbatta asked members of the public to refrain from opening unfamiliar email messages to avoid falling victim of cybercrime.
He advised customers to ignore messages, purportedly from their banks, requesting for their personal information.
Danbatta said, “Another challenge that is on the commission’s front burner is the rising documented cases of cybercrime and e-fraud using telecommunications platforms.
“The commission advises all our consumers not to open email that is unfamiliar and also note that banks will not request personal information over the Internet.”
Business
FIRS Clarifies New Tax Laws, Debunks Levy Misconceptions
Business
CBN Revises Cash Withdrawal Rules January 2026, Ends Special Authorisation
The Central Bank of Nigeria (CBN) has revised its cash withdrawal rules, discontinuing the special authorisation previously permitting individuals to withdraw N5 million and corporates N10 million once monthly, with effect from January 2026.
In a circular released Tuesday, December 2, 2025, and signed by the Director, Financial Policy & Regulation Department, FIRS, Dr. Rita I. Sike, the apex bank explained that previous cash policies had been introduced over the years in response to evolving circumstances.
However, with time, the need has arisen to streamline these provisions to reflect present-day realities.
“These policies, issued over the years in response to evolving circumstances in cash management, sought to reduce cash usage and encourage accelerated adoption of other payment options, particularly electronic payment channels.
“Effective January 1, 2026, individuals will be allowed to withdraw up to N500,000 weekly across all channels, while corporate entities will be limited to N5 million”, it said.
According to the statement, withdrawals above these thresholds would attract excess withdrawal fees of three percent for individuals and five percent for corporates, with the charges shared between the CBN and the financial institutions.
Deposit Money Banks are required to submit monthly reports on cash withdrawals above the specified limits, as well as on cash deposits, to the relevant supervisory departments.
They must also create separate accounts to warehouse processing charges collected on excess withdrawals.
Exemptions and superseding provisions
Revenue-generating accounts of federal, state, and local governments, along with accounts of microfinance banks and primary mortgage banks with commercial and non-interest banks, are exempted from the new withdrawal limits and excess withdrawal fees.
However, exemptions previously granted to embassies, diplomatic missions, and aid-donor agencies have been withdrawn.
The CBN clarified that the circular is without prejudice to the provisions of certain earlier directives but supersedes others, as detailed in its appendices.
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