Business
e-Commerce: CPC, Online Marketers Set Up Guiding Principles
The Consumer Protection Council (CPC) and senior management of online marketing companies in Nigeria have set up five guiding principles to regulate the operation of e-commerce in the country.
The Director- General of CPC, Mr Babatunde Irukera, said this yesterday in Abuja, while addressing newsmen at the end of a meeting between both parties.
Irukera said that the meeting was held in view of the dramatic rise in e-commerce in Nigeria, with global online shopping reaching 2.29 trillion dollars in 2017, but with 70 per cent of Nigerian consumers worried about the safety of their transactions.
He said that the principles were considered vital to the protection of consumers in the industry and relevant to business guidance and a regulatory framework.
According to Irukera, the council and the online marketing companies mutually agreed to abide by the said principles.
“Online marketers recognise that a dedicated customer service apparatus, which is an indispensable corollary of e-commerce is required to ensure engagement and a complaint resolution process which is not burdensome to the customer.
“Online market platforms recognise the importance of full frank and complete disclosures of any terms, conditions, exceptions or restrictions on products marketed on their platforms.
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NAFDAC Decries Circulation Of Prohibited Food Items In markets …….Orders Vendors’ Immediate Cessation Of Dealings With Products
Importers, market traders, and supermarket operators have therefore, been directed to immediately cease all dealings in these items and to notify their supply chain partners to halt transactions involving prohibited products.
The agency emphasized that failure to comply will attract strict enforcement measures, including seizure and destruction of goods, suspension or revocation of operational licences, and prosecution under relevant laws.
The statement said “The National Agency for Food and Drug Administration and Control (NAFDAC) has raised an alarm over the growing incidence of smuggling, sale, and distribution of regulated food products such as pasta, noodles, sugar, and tomato paste currently found in markets across the country.
“These products are expressly listed on the Federal Government’s Customs Prohibition List and are not permitted for importation”.
NAFDAC also called on other government bodies, including the Nigeria Customs Service, Nigeria Immigration Service(NIS) Standards Organisation of Nigeria (SON), Nigerian Ports Authority (NPA), Nigerian Maritime Administration and Safety Agency (NIMASA), Nigeria Shippers Council, and the Nigeria Agricultural Quarantine Service (NAQS), to collaborate in enforcing the ban on these unsafe products.
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