Business
Calabar Consumers Berate PHED Over Poor Service
No fewer than 1000 Electricity consumers from Efut Musaha Lower, Calabar South Local Government Area of Cross River State weekend stormed the Customer Care Centre of the Calabar branch of the Port Harcourt Electricity Distribution Company (PHED) to express their grievances over poor services being rendered to them by the management of PHED.
Part of the issues that angered the consumers was that they pay bills even when they live in darkness.
The protesters carried placards with different inscriptions such as, “we no go agree ooh, we no go agree ooh, PHED we say no to estimated billing system.”
Others chanted several songs as if they were going to stage a war singing, “No load shading, we need metering and nothing else”.
Among several demands made by the aggrieved youth and elders of the Musaha Lower Clan Council consumers were that they were being shortchanged and exploited by management of PHED.
Spokeperson for the protesters, Engr. Daniel Denis, lamented how consumers in the community had suffered exploitation in the hands of the company, stressing that henceforth residents of the community will no longer pay any dime into the coffers of PHED unless light is quickly restored in the area.
Other demands made by the protesters were the issue of “No light, no pay.”
“God himself does not dwell in darkness and anybody who wants the people to live in darkness is an agent of darkness?” Denis queried.
The protesters stated that they had over suffered in black out despite the fact that they make payment to the coffers of PHED with estimated bill.
The protesters lamented that there was something sinister happening in the ICT unit leading to inflation of the tariff that is given to consumers in the area.
The protesters charged the Business manager to caution the ICT personnel to do the normal calculation to ensure that normal electricity bills are given to consumers.
One of the protesters Otobong Bassey who spoke bitterly to our correspondent on the issue decried how he got N12,000 from PHED as estimated bill for January even when he got light for only hours.
According to Bassey, in February, the light was reduced to seven hours with N17,000 bill.
The protesters charged PHED to stop the production and distribution of bill to the consumers pending when shading of light will be restored.
Also speaking on the issue, HRH Muri Mkpang Bassey Edet, Clan Head Efut Musagha Lower Clan Calabar South said that henceforth he and his subject would no longer entertain or welcome electricity bills from the PHED because of the maltreatment that the people have gotten from the electricity company.
The monarch maintained even when they pay their bills as at when due PHED still shortchanged the people by doing load shading which is not favourable to the people.
Responding Business Manager to PHED in Cross River, Mr George Chinwo thanked the protesters for conducting themselves in a peaceful manner stressing that arrangement is in top gear to solve the problem.
Friday Nwagbara, Calabar
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BVN Enrolments Rise 6% To 67.8m In 2025 — NIBSS
The Nigeria Inter-Bank Settlement System (NIBSS) has said that Bank Verification Number (BVN) enrolments rose by 6.8 per cent year-on-year to 67.8 million as at December 2025, up from 63.5 million recorded in the corresponding period of 2024.
In a statement published on its website, NIBSS attributed the growth to stronger policy enforcement by the Central Bank of Nigeria (CBN) and the expansion of diaspora enrolment initiatives.
NIBSS noted that the expansion reinforces the BVN system’s central role in Nigeria’s financial inclusion drive and digital identity framework.
Another major driver, the statement said, was the rollout of the Non-Resident Bank Verification Number (NRBVN) initiative, which allows Nigerians in the diaspora to obtain a BVN remotely without physical presence in the country.
A five-year analysis by NIBSS showed consistent growth in BVN enrolments, rising from 51.9 million in 2021 to 56.0 million in 2022, 60.1 million in 2023, 63.5 million in 2024 and 67.8 million by December 2025. The steady increase reflects stronger compliance with biometric identity requirements and improved coverage of the national banking identity system.
However, NIBSS noted that BVN enrolments still lag the total number of active bank accounts, which exceeded 320 million as of March 2025.
The gap, it explained, is largely due to multiple bank accounts linked to single BVNs, as well as customers yet to complete enrolment, despite the progress recorded.
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