Business
NCC Creates Minimum Standard For Telecom Firm
The Nigerian Communication Commission (NCC) has established minimum Quality of Service (QoS) standards to ensure service delivery for the telecommunication industry across the country.
According to a statement on Thursday, the QoS standards are to ensure that consumers enjoy consistent high quality telecommunications service.
“These QoS standards ensure that consumers continue to have access to high quality telecommunications service by setting basic minimum quality levels for all operators.
“These standards define the lower and upper bounds of acceptability of such technical issues as transmission rates, error rates, call completion rates, etc.
“The standards will also handle commercial consumer issues such as access to customer care centres, billing integrity and other characteristics that can be measured and improved,” it said.
NCC further said that the QoS standards would require mobile network operators to report to the commission at the specified frequency in the year.
“The reporting frequency of mobile operators shall be quarterly; the report for the preceding quarter must arrive at the NCC, Abuja office at most by 15th of the first month of each quarter.
“The report shall be in both hard copy and editable electronic versions in the format provided by the NCC.”
Similarly, NCC noted that the reports should consist of a national report, covering the nationwide network services.
The reports should also include regional reports focusing on the six geo political zones of the country and urban area reports for Lagos, Aba, Abuja, Kano, Benin city, Maiduguri and Port-Harcourt cities.
Business
FG Begins South-West Tour To Promote New Cooperative Bank
Business
Customs Impound N2.35bn Cocaine, 15 Trailers of Rice
Business
Dangote, Nicolai Tangen To Partner In strategic sectors
-
Featured1 day agoWASSCE: RSG Distributes Science Materials To Secondary Schools
-
News2 days ago
Xenophobic Attacks: Nigerian Lives More Important Than Foreign Investment – Oshiomhole
-
Rivers2 days ago
MBA Forex Trial Adjourn To June 3, Amid Bereavement … As Court Declines Cost Application
-
News2 days ago
ActionAid Demands Probe Of Govs Using Public Funds For Campaign
-
Aviation2 days ago
Passengers Stranded As Delta Airline From Atlanta Route Back Eight Hours After
-
Business2 days ago
Customs Impound N2.35bn Cocaine, 15 Trailers of Rice
-
Politics2 days ago
2027: Bayelsa Senator Gets Critical Endorsement For Second Term
-
Politics1 day agoINEC Sets Rivers South-East Senatorial By-Election For June 20
