Business
Abuja Electricity Reduces Response Time To Customers’ Complaints
The Abuja Electricity
Distribution Company (AEDC), says the new management has reduced response time to complaints brought by customers.
AEDC Suleja Area Manager, Mrs Angela Bala, stated this in an interview with newsmen on Sunday in Suleja, Niger.
“Of recent we had rainfall in Suleja and environs that destroyed many poles and wires; calls came to me from colleagues, sympathising that it may take three months to restore power.
“But within two days of my requesting for materials needed from the headquarters, we started repairs; over 75 per cent of the work has been completed,’’ she said.
Bala said that the customer friendly initiatives put in place by AEDC would be gradually acknowledged and appreciated by clients in no distant time.
She added that the lack of confidence by Nigerians on most service providers in the country, need to be addressed through public enlightenment.
“The average customer needs to be enlightened on the changes being implemented by these private companies.
“Privatisation brought new innovations and things are done differently from what people are used to; the AEDC will meet the needs of its customers and it is already doing this,’’ Bala said.
She, however, urged customers in the area to continue to live up to their responsibility by paying their electricity bills as at when due in order to enjoy better services.
Business
Agency Gives Insight Into Its Inspection, Monitoring Operations
Business
BVN Enrolments Rise 6% To 67.8m In 2025 — NIBSS
The Nigeria Inter-Bank Settlement System (NIBSS) has said that Bank Verification Number (BVN) enrolments rose by 6.8 per cent year-on-year to 67.8 million as at December 2025, up from 63.5 million recorded in the corresponding period of 2024.
In a statement published on its website, NIBSS attributed the growth to stronger policy enforcement by the Central Bank of Nigeria (CBN) and the expansion of diaspora enrolment initiatives.
NIBSS noted that the expansion reinforces the BVN system’s central role in Nigeria’s financial inclusion drive and digital identity framework.
Another major driver, the statement said, was the rollout of the Non-Resident Bank Verification Number (NRBVN) initiative, which allows Nigerians in the diaspora to obtain a BVN remotely without physical presence in the country.
A five-year analysis by NIBSS showed consistent growth in BVN enrolments, rising from 51.9 million in 2021 to 56.0 million in 2022, 60.1 million in 2023, 63.5 million in 2024 and 67.8 million by December 2025. The steady increase reflects stronger compliance with biometric identity requirements and improved coverage of the national banking identity system.
However, NIBSS noted that BVN enrolments still lag the total number of active bank accounts, which exceeded 320 million as of March 2025.
The gap, it explained, is largely due to multiple bank accounts linked to single BVNs, as well as customers yet to complete enrolment, despite the progress recorded.
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