Business
NCAA Tasks Airline Operators On Safety, Consumer Protection
The Nigerian Civil Aviation
Authority (NCAA) has stressed the need for airline operators to sustain safety standards and consumer protection.
The NCAA’s Acting Director-General, Mr Benedict Adeyileka, made the statement at a ceremony to present an Air Operator Certificate to AZMAN Air Service Ltd. in Lagos, last Monday.
He said that it was the duty of airlines to manage their passengers and maintain safety in the industry.
“Manage your passengers well and make sure that they are treated well, make sure you do not have a situation where a passenger is going to the minister to complain.
“Be pro-active, don’t come to a situation where passengers will start to fight your crew, which will endanger your safety.”
Adeyileka said that Nigeria was blessed with many untapped routes, thereby making the industry competitive.
The acting director-general warned the new airline to comply with NCAA’s regulations, saying that the airline would be sanctioned if found wanting.
“We are not here to de-regulate you out of business. As you are now, you are capable of flying international without any hindrance.”
Adeyileka urged the airline’s management to avoid delaying the five per cent tax meant to be paid to the regulator.
According to him, the tax is used for the payment of the salary of NCAA’s workers.
“I have to commend the resilience, thoroughness of the certificate process as well as the ambivalence of the NCAA.
“No wonder there are not many investors who are interested in aviation as the sector is risky, competitive and hugely capital intensive,” he said.
The President of AZMAN Airlines, Alhaji Yunusa Abdulmunaf, commended NCAA for its effort in the certification process.
He urged potential airline operators to always go through the rigid process of certification.
“We will be starting with two Boeing 737-classic from Lagos to Kano, Lagos to Abuja, Abuja to Kaduna and Lagos to Kaduna,” he said.
He, however, said that the airline would start operations May 15 and increase its operational services in June.
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