Business
Subscribers To Sue Providers Over Compensation
The National Association of Telecommunications Subscribers (NATCOMS) Chairman, Chief Deolu Ogunbanjo last Wednesday threatened telecom providers with litigation over non-payment of compensation for poor services.
Ogunbanjo, the NATCOMS President, told newsmen in Lagos that the only alternative against the operators was litigation for refusing to compensate consumers for poor services rendered.
The association had written to the operators, under the aegies of the Association of Licensed Telecommunications Operators of Nigeria (ALTON), demanding for N5,000 compensation for each subscriber.
Ogunbanjo said the letter was sent to ALTON in July and copies made to the Nigerian Communications Commission (NCC), but that the operators had refused to respond.
He said that the association gave the operators Sept. 12 deadline to compensate their customers, a date which he said, had lapsed.
“We want to go to court right now and we are already filing our papers, not only for compensation.
“We are also filing a court action for the fact that there is no consumer management-compliant procedure and resolution,’’ the NATCOMS chief said.
Mr Gbenga Adebayo, the Chairman of ALTON, however, said that the compensation being demanded by the subscribers was misplaced.
Adebayo said the letter sent to the association was badly intended and that it was just to arouse public sentiments.
“It appears to us that the association that sent the letter is not aware of the fundamentals of the industry they came to represent.
“If they are aware, I would not expect them to keep issues in the background and then come on behalf of their members to claim compensation,” he said.
According to him, the fundamentals which NATCOMS has been advocating for and against are still there, hence there is no basis for demanding compensation.
Responding, Ogunbanjo described the underlying factors complained by ALTON as no justifiable excuse for not compensating subscribers.
He said that each sector of the economy had its own unique challenges, but still compensated the consumers when it fell short of expectation.
“Why did not they (operators) tell NCC that there are underlying factors and not paying the fines?
“Why are they giving excuses to subscribers and not the regulators,’’ Ogunbanjo asked.
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Senate Orders NAFDAC To Ban Sachet Alcohol Production by December 2025 ………Lawmakers Warn of Health Crisis, Youth Addiction And Social Disorder From Cheap Liquor
The upper chamber’s resolution followed an exhaustive debate on a motion sponsored by Senator Asuquo Ekpenyong (Cross River South), during its sitting, last Thursday.
He warned that another extension would amount to a betrayal of public trust and a violation of Nigeria’s commitment to global health standards.
Ekpenyong said, “The harmful practice of putting alcohol in sachets makes it as easy to consume as sweets, even for children.
“It promotes addiction, impairs cognitive and psychomotor development and contributes to domestic violence, road accidents and other social vices.”
Senator Anthony Ani (Ebonyi South) said sachet-packaged alcohol had become a menace in communities and schools.
“These drinks are cheap, potent and easily accessible to minors. Every day we delay this ban, we endanger our children and destroy more futures,” he said.
Senate President, Godswill Akpabio, who presided over the session, ruled in favour of the motion after what he described as a “sober and urgent debate”.
Akpabio said “Any motion that concerns saving lives is urgent. If we don’t stop this extension, more Nigerians, especially the youth, will continue to be harmed. The Senate of the Federal Republic of Nigeria has spoken: by December 2025, sachet alcohol must become history.”
According to him, “This is not just about alcohol regulation. It is about safeguarding the mental and physical health of our people, protecting our children, and preserving the future of this nation.
“We cannot allow sachet alcohol to keep destroying lives under the guise of business.”
According to him, “This is not just about alcohol regulation. It is about safeguarding the mental and physical health of our people, protecting our children, and preserving the future of this nation.
“We cannot allow sachet alcohol to keep destroying lives under the guise of business.”
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