Business
FCCPC Probes Consumers Complaints Against Electricity Company
The Federal Competition and Consumer Protection Commission (FCCPC) on Wednesday met with electricity consumers in Edo State with a view to addressing complaints about electricity distribution in the state.
The head of the commission, Babatunde Irukera, gave the assurance at the commencement of a four-day electricity consumer complaint resolution platform in Benin.
He said the platform was being organised by FCCPC in conjunction with the MacArthur Foundation.
Mr Irukera, represented by Abdullahi, the FCCPC’s commissioner in charge of operations, said the commission had been going round the country to listen to consumers’ complaints.
“We know there are issues because the FCCPC has been receiving your complaints.
“I will say electricity is among our major complaint issues that we have received so far in the commission.
“So that is the essence of the forum. We are here today to discuss issues of BEDC and you, consumers of electricity.
“Issues of poor customer service, disconnection without notice, outrageous and arbitrary billing, non-metering of customers, payment made for meters without supply.
“Other issues we know include prevention of customer vending as a result of disputed bills, undersupply of service in respect of service band allocation, mass disconnection as well as a general disregard for regulations,” he said.
He said electricity distribution had its own regulator, which is the Nigeria Electricity Regulatory Commission (NERC), but added that the FCCPC works with all other regulators.
According to him, FCCPC is the apex regulator that deals with competition and operations in the country.
“So we have to once again draw the attention of the BEDC, National Electricity Management Service Agency (NEMSA) as well as the NERC to the complaints from Edo electricity consumers.
“This is to let them know that every complaint by consumers in Edo, as well as those brought here today and the consecutive days that we are going to be here, must be treated and completely resolved.
“We will also give a timeline that would be adhered strictly to and any disregard to this would be viewed seriously by the FCCPC,” he said.
In his remarks, the head of Edo BEDC, Abel Enechaziam, said that lots of things were being done by the company to ensure that customers were happy.
Mr Enechaziam said the BEDC would try as much as possible to resolve the complaints by electricity consumers in the four franchise states of the company.
He disclosed that this year alone the company had received more than 459,000 customer complaints, while it had similarly attended to more than 455,000 of the cases.
“BEDC has a robust system put in place to attend to customers’ complaints, and we are ready to attend to your complaints,” he said.
He also said that the company currently had lots of network expansion going on, and gave assurance that it would ensure that customers were well taken care of.
Newsmen reported that most of the consumers at the forum sought to know whose responsibility it is to replace a faulty transformer between BEDC and consumers, while some others complained about outrageous estimated billings.
Business
Private sector gets N2.2tr credit in 30 days — CBN
Credit to Nigeria’s private sector rose to N83.26 trillion in June 2026 from N81.04 trillion in May, signifying a positive balance of N2.22 trillion month-on-month.
Year-on-year, the figure represents a nine per cent increase compared with the N76.13 trillion recorded in June 2025. The latest figures come as the CBN continues to balance efforts to control inflation with the need to support economic growth and expand credit to businesses.
The CBN data shows that credit to Nigeria’s private sector increased by approximately 2.74 per cent month-on-month between May and June 2026. Also, the CBN data noted that credit to the government fell slightly to N40.03 trillion from N40.38 trillion. Other assets, net, dropped to N10.76 trillion from N12.63 trillion.
The credit surge signifies sustained growth in lending to businesses and other private-sector borrowers during the month. The rise in private sector credit was recorded alongside an increase in net domestic credit, despite declines in credit to government and other assets.
Further analysis of the report says that compared with June 2025, private sector credit rose by about N7.13 trillion yea-on-year but net domestic credit increased by approximately N1.87 trillion during the month.
The CBN’s relatively tight monetary policy stance notwithstanding, more banks still loaded funds to the private sector within the period. The Monetary Policy Committee (MPC) of the Central Bank of Nigeria (CBN) held its 306th meeting on July 20 and 21.
The Committee reviewed recent developments in the global and domestic economies, assessed emerging risks to the outlook and considered their implications for monetary policy and retained all rates.
The Committee decided to retain the Monetary Policy Rate at 26.5 per cent; the Standing Facilities Corridor around the MPR at +50/-450 basis points and retain the Cash Reserve Requirement (CRR) for Deposit Money Banks at 45.00 per cent, Merchant Banks at 16.00 per cent, and non-TSA public sector deposits at 75.00 per cent.
The MPC decision means that credit extension in the private sector will likely continue to rise because of rising confidence in the sector and calls by stakeholders for banks to invest in the private scetor instead of government securities.
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