Business
FCCPC Probes Consumers Complaints Against Electricity Company
The Federal Competition and Consumer Protection Commission (FCCPC) on Wednesday met with electricity consumers in Edo State with a view to addressing complaints about electricity distribution in the state.
The head of the commission, Babatunde Irukera, gave the assurance at the commencement of a four-day electricity consumer complaint resolution platform in Benin.
He said the platform was being organised by FCCPC in conjunction with the MacArthur Foundation.
Mr Irukera, represented by Abdullahi, the FCCPC’s commissioner in charge of operations, said the commission had been going round the country to listen to consumers’ complaints.
“We know there are issues because the FCCPC has been receiving your complaints.
“I will say electricity is among our major complaint issues that we have received so far in the commission.
“So that is the essence of the forum. We are here today to discuss issues of BEDC and you, consumers of electricity.
“Issues of poor customer service, disconnection without notice, outrageous and arbitrary billing, non-metering of customers, payment made for meters without supply.
“Other issues we know include prevention of customer vending as a result of disputed bills, undersupply of service in respect of service band allocation, mass disconnection as well as a general disregard for regulations,” he said.
He said electricity distribution had its own regulator, which is the Nigeria Electricity Regulatory Commission (NERC), but added that the FCCPC works with all other regulators.
According to him, FCCPC is the apex regulator that deals with competition and operations in the country.
“So we have to once again draw the attention of the BEDC, National Electricity Management Service Agency (NEMSA) as well as the NERC to the complaints from Edo electricity consumers.
“This is to let them know that every complaint by consumers in Edo, as well as those brought here today and the consecutive days that we are going to be here, must be treated and completely resolved.
“We will also give a timeline that would be adhered strictly to and any disregard to this would be viewed seriously by the FCCPC,” he said.
In his remarks, the head of Edo BEDC, Abel Enechaziam, said that lots of things were being done by the company to ensure that customers were happy.
Mr Enechaziam said the BEDC would try as much as possible to resolve the complaints by electricity consumers in the four franchise states of the company.
He disclosed that this year alone the company had received more than 459,000 customer complaints, while it had similarly attended to more than 455,000 of the cases.
“BEDC has a robust system put in place to attend to customers’ complaints, and we are ready to attend to your complaints,” he said.
He also said that the company currently had lots of network expansion going on, and gave assurance that it would ensure that customers were well taken care of.
Newsmen reported that most of the consumers at the forum sought to know whose responsibility it is to replace a faulty transformer between BEDC and consumers, while some others complained about outrageous estimated billings.
Business
Insecurity, Poor Power Supply Hamper Business Activities – Survey
Business in Nigeria remain under pressure as a result of insecurity and erratic power supply which continue to stifle productivity in the country.
This is even as new data from the Central Bank of Nigeria (CBN) indicate sustained improvements in economic activity.
This was the response of businesses in the CBN’s October 2025 Business Expectations Survey (BES) and the Purchasing Managers’ Index (PMI) report.
While the PMI showed that economic activity expanded for the 11th consecutive month, the BES revealed that businesses are still grappling with crippling operational constraints that threaten to reverse recent macroeconomic gains.
According to the BES conducted between October 6 and 10, firms identified insecurity (71.8 points) as the most critical challenge affecting operations nationwide. This was closely followed by insufficient power supply (70.9 points), multiple taxation (70.2 points), high interest rates (68.4 points) and financial constraints (65.6 points). Analysts say these constraints underscore the depth of structural weaknesses confronting Nigeria’s private sector.
Despite these challenges, the survey reported a rise in business optimism. The Business Confidence Index increased to 38.5 points in October from 31.5 in September. Firms also projected confidence levels to reach 45.6 points in November, with expectations of further improvement over the next three to six months.
However, sector analysts warn that the optimism remains fragile due to the lack of significant improvements in the operating environment.
The BES further showed a modest rise in capacity utilisation from 60.4% in September to 62.0% in October, suggesting that businesses have yet to deploy their productive capacity amid ongoing disruptions fully.
In contrast to the structural constraints highlighted in the BES, the PMI report indicated strengthening economic momentum. The composite PMI rose to 55.4 points, reflecting expansion across major components such as output, new orders, employment, inventories, and supplier delivery times.
A sectoral breakdown showed that the agriculture sector recorded the most substantial improvement, with its PMI climbing to 57.5 points, marking 15 consecutive months of expansion. The services sector also expanded for the ninth straight month to 55.6 points, while the industry sector rose to 54.2 points, the highest in more than a year.
The CBN attributed the positive trends to improvements in the broader macroeconomic landscape, including declining inflation, which eased from 24.5% in January to 18.0% in September, and the year-to-date appreciation of the naira across both official and parallel markets.
The BES showed that the North-East posted the highest business confidence at 56.1 points, while the South-South recorded the lowest at 23.3 points, a trend linked to declining activity in oil-producing communities.
Business
FG Set To Launch Free National Financial Literacy Training For 100,000 Youths,
The Federal Government will on Tuesday, November 25, officially unveil a strategic programme for a free nationwide training of over 100,000 youth on financial literacy.
The Federal Ministry of Youth Development will launch the programme in collaboration with Investonaire Academy. Tagged, the “Financial Literacy, Investment, and Wealth Creation programme.”
The flagship initiative is designed to equip young Nigerians with essential financial skills, investment knowledge, and digital competencies for sustainable wealth creation.
A statement signed by the Director, Press and Public Relations, Federal Ministry of Youth Development, Omolara Esan, and made available to newsmen, confirmed that the launch of the programme, to be held in Abuja, would promote nationwide participation.
It added that the launch would bring together senior government officials, development partners, private sector leaders, and youth representatives to explore innovative approaches for improving financial capability and strengthening the economic prospects of young Nigerians.
Minister of Youth Development, Comrade Ayodele Olawande, would serve as the chief host, while the Minister of Women Affairs, Hajiya Imaan Sulaiman-Ibrahim, would grace the event as the Special Guest of Honour.
Also expected are representatives of key government institutions and private sector partners, including Dr Enefola Odiba, International Programme Director, Investonaire Academy, and Mr. Bashir Nurmohamed, Chief Executive Officer, Hantec Markets
The statement reads, “A major highlight of the event will be the unveiling of a free national financial literacy training programme targeting over 100,000 youths annually. The programme will be powered by a state-of-the-art Learning Management System (LMS) designed to enhance financial intelligence, investment capacity, and entrepreneurial readiness among Nigerian youth.
Lady Godknows Ogbulu
Business
‘Entrepreneurs, Not Foreign Aid Drive Nigeria’s Growth’
The chairman of the United Bank for Africa, Tony Elumelu, says Nigeria’s economic transformation will be driven by entrepreneurs, not government handouts or foreign assistance.
Elumelu, who spoke at the Grow Nigeria Conference 2.0 and themed ‘Empowering Nigeria’s Entrepreneurs: Building Institutions That Last’, in Lagos, Monday, said the nation’s future is already being shaped by business owners who refuse to settle for mediocrity.
Elumelu, who is also the founder of the Tony Elumelu Foundation, described Nigeria as an entrepreneurial nation but stressed the need to build institutions that can stand the test of time.
“Starting businesses is good. Sustaining them is critical, and that’s how we transform this economy,” he said.
He noted that many promising ideas fail because the systems and support structures necessary for growth are absent.
According to him, Nigeria’s renewal must come from the private sector, backed by strong governance frameworks and proper succession planning.
“Nigeria will not be built by government handouts or foreign aid. Government’s role is critical, but Nigeria will be built by entrepreneurs — by you, building businesses that create jobs, hope, and prosperity from the ground up,” he said.
Elumelu, however, emphasized that entrepreneurs cannot succeed in isolation.
“You need frameworks — clear governance, succession planning, and relentless focus on value. We need the right environment. We need a Nigeria where policies are predictable, infrastructure works, and financing is truly accessible,” he said.
He called for stronger alignment between public and private sector efforts, warning that progress would remain limited if institutions work independently rather than collaboratively.
Elumelu commended the Director-General of the Small and Medium Enterprises Development Agency of Nigeria (SMEDAN), Charles Odii, for ongoing reforms within the agency.
He further lauded President Bola Tinubu for appointing young Nigerians to lead key institutions and for prioritizing youth entrepreneurship.
“Let us cut the bureaucracy. Make finance and opportunity real, not theoretical. Let’s help Nigeria’s entrepreneurs move from surviving to winning.
“Every job we create fights insecurity. Every thriving business increases our tax base and accelerates prosperity for all,” Elumelu added.
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