Oil & Energy
COVID-19: IBEDC Assures Customers Of Uninterrupted Services
The Ibadan Electricity Distribution Company (IBEDC), has said that it is committed to ensuring regular power supply to its customers in the event of a national shutdown due to COVID-19 pandemic.
Head, Branding and Corporate Communication of IBEDC, Mrs Angela Olarenwaju, said this in a statement yesterday.
Olarenwaju said the company’s statutory duty would not be crippled by the pandemic.
According to her, the management is prepared to service its esteemed customers through various online platforms for payment, vending of power and resolving customers’ complaints.
She said that the company in its bid to help prevent the spread of COVID-19, was scaling down people’s presence in business locations.
She said this would help to limit physical interactions between employees and customers until the situation improves.
“The management particularly instructed all Customer Relationship Officers, Commercial Line Workers and any other employees that interface with customers to stop their activities immediately until they are well equipped to handle the situation.
”Similarly, gloves, hand sanitisers and medical masks have been distributed across our franchise to ensure the safety of all the staff on essential duties who cannot work remotely.
”IBEDC management is, therefore, strongly recommending that customers should call the customer care number 07001239999 to report faults and make enquiries.
”They should make use of our hassle-free payment platform such as www.festwallet.com, www.quickteller.com,USSD,M cash, transact or visit www.ibedc.com for more options,” she said.
Olarenwaju said this was to reduce physical contact in order to comply with the social distancing prevention protocol.
Oil & Energy
AEDC Confirms Workforce Shake-up …..Says It’ll Ensure Better Service Delivery
As part of the restructuring, the company said it had promoted high-performing employees, released retiring staff, and disengaged others whose performance fell below expected standards.
It added that it has also begun implementing a comprehensive employee development and customer management plan to strengthen its service delivery framework.
“In line with its corporate transformation strategy, Abuja Electricity Distribution Company has announced a restructuring exercise aimed at delivering improved services to its customers as well as enhanced operational efficiency and excellence.
“The restructuring is in line with our strategic direction to become a more responsive and efficient organisation, capable of delivering world-class service to our customers.
“As part of the transformation, the Company has promoted high-performing staff, released retiring employees and those performing below par, and has put in motion the implementation of a robust employee development and customer management plan aimed at driving AEDC’s customer-centric focus,” the company said.
AEDC noted that the reforms are part of its broader commitment to provide reliable, safe, and sustainable electricity to customers across its franchise areas, including the Federal Capital Territory and the states of Niger, Kogi, and Nasarawa.
The firm further pledged to continue investing in infrastructure upgrades, digital technologies, and operational innovations to improve service reliability and customer satisfaction.
“With a strong commitment to delighting its customers, AEDC continues to contribute to the growth and development of Nigeria’s energy sector through investments in infrastructure, innovative technologies, and sustainable practices.
“AEDC consistently seeks to improve the quality of life for its customers, promote efficient energy usage, and actively engage with its communities,” the statement added.
Oil & Energy
Economic Prosperity: OPEC Sues For Increase In Local Crude Oil Refining
Oil & Energy
Senate Seeks Mandate To Track, Trace, Recover Stolen Crude Oil Proceeds
Nwoko who is also the Senator representing Delta North Senatorial District, said that forensic reviews show over S22b, S81b and S200b remained unaccounted for across different audit periods.
“I remain committed, alongside my colleagues, to ensuring accountability, recovery, and reform within the oil and gas sector.
Nwoko stated that the Committee had earlier presented its interim report before the senate saying “Our investigation has so far uncovered massive revenue losses amounting to over $300 billion in unaccounted crude oil proceeds over the years.
“This represents one of the most troubling cases of economic sabotage our nation has ever faced.
“We have made far-reaching recommendations to end this long-standing menace.
“There is need for strict enforcement of international crude oil measurement standards at all production and export points.
He urged the federal government to mandate the Nigerian Upstream Petroleum Regulatory Commission (NUPRC) to deploy modern, tamper-proof measuring technology or return this function to the Department of Weights and Measures under the Ministry of Industry, Trade, and Investment.
The senator called for the deployment of advanced surveillance systems, including drones, to assist security agencies in combating oil theft.
He also called for the creation of a Special Court for Crude Oil Theft to ensure swift prosecution of offenders and their collaborators, saying it would also go a long way in tackling the challenge.
“We must also ensure the full implementation of the Host Communities Development Trust Fund under the Petroleum Industry Act (PIA) to empower local communities and reduce sabotage.
“Ceding abandoned oil wells to the NUPRC for allocation to modular refineries to support local production and job creation is also very vital in fighting the menace of oil theft and sabotage,” Nwoko further said.
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