Business
Telcos Defy FG’s Order On Voicemail
Telecommunications operators in the country have insisted that the voicemail service on mobile telephone lines does not require policy or regulatory intervention from the Federal Government or its agencies.
The assertion by the telcos, under the aegis of Association of Licensed Telecoms Operators of Nigeria, followed an order issued by the Minister of Communications and Digital Economy, Dr Isa Pantami.
Pantami had, in November 2019, ordered the deactivation of voicemail services on all existing phone lines in the country.
The minister directed the sector regulator, the Nigeria Communications Commission (NCC) to ensure that the service providers complied with the order.
The minister claimed that Mobile Network Operators were using the automatic activation of the voicemail service on their platforms to exploit Nigerians.
About two months since the directive was issued, there is no indication that the telcos complied with the order.
The Chairman of ALTON, Mr Gbenga Adebayo, in a response to the directive, said that the voicemail service was a “basic system feature” that did not require the intervention of the government.
“Voicemail is a value added service offered to all willing subscribers and those who do not want the service can always opt out of voicemail services.
“It is a basic system feature and not one of those services requiring policy or regulatory intervention,” he said.
While ordering the deactivation of the voicemail on mobile phone lines, Pantami had alleged that the telcos were compelling Nigerian subscribers to use the service by default.
According to him, it was worrisome and totally unacceptable that subscribers were incurring financial charges for a service they were compelled to use.
The minister had equally directed the NCC to compel the telcos to stop “illegal deduction” of subscribers’ data, and reduce the cost of data in the country.
The telcos had denied reports that they were engaging in illegal deductions, arguing that updates, downloads and some other activities on smartphones were responsible for unaccounted depletion of data.
Business
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Business
BVN Enrolments Rise 6% To 67.8m In 2025 — NIBSS
The Nigeria Inter-Bank Settlement System (NIBSS) has said that Bank Verification Number (BVN) enrolments rose by 6.8 per cent year-on-year to 67.8 million as at December 2025, up from 63.5 million recorded in the corresponding period of 2024.
In a statement published on its website, NIBSS attributed the growth to stronger policy enforcement by the Central Bank of Nigeria (CBN) and the expansion of diaspora enrolment initiatives.
NIBSS noted that the expansion reinforces the BVN system’s central role in Nigeria’s financial inclusion drive and digital identity framework.
Another major driver, the statement said, was the rollout of the Non-Resident Bank Verification Number (NRBVN) initiative, which allows Nigerians in the diaspora to obtain a BVN remotely without physical presence in the country.
A five-year analysis by NIBSS showed consistent growth in BVN enrolments, rising from 51.9 million in 2021 to 56.0 million in 2022, 60.1 million in 2023, 63.5 million in 2024 and 67.8 million by December 2025. The steady increase reflects stronger compliance with biometric identity requirements and improved coverage of the national banking identity system.
However, NIBSS noted that BVN enrolments still lag the total number of active bank accounts, which exceeded 320 million as of March 2025.
The gap, it explained, is largely due to multiple bank accounts linked to single BVNs, as well as customers yet to complete enrolment, despite the progress recorded.
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