Business
PHED Introduces On-The-Spot Payment System
The Port Harcourt Electricity Distribution Company, PHED, has introduced On-The – Spot payment system for its customers in Rivers, Akwa Ibom, Bayelsa and Cross River states.
The On-The-Spot Collection/Payment system was unveiled to the members of public recently in Port Harcourt, the Rivers state capital by the Chief Executive Office, PHED, Naveen Kapoor.
On-The-Spot Collection, an initiative with proven success in India that has similar energy demands like Nigeria, was conceived by the Feedback Energy Company Ltd, FEDCO, India, a Technical Partner, TP, of Port Harcourt Electricity Distribution Company.
PHED by its unveiling, becomes the first Disco to have introduced such a laudable initiative to the Nigerian electricity industry market.
OTSC is designed to ensure compliance with the cashless environment which PHED strives to attain, the CEO said.
The objective of this initiative according to Naveen Kapoor was to aggressively follow the path towards modernization, improving customer experience and to ensure that there was no gap in the remittance for energy consumed as a result of lack of access to payment points.
“As a technologically driven company, we are always concerned with how best to engender customers’ satisfaction at all times”, the PHED Boss maintained.
The initiative, Kapoor added would be managed by authorized staff who would be visiting customers with point of sales machines (PoS) for seamless payment at their doorsteps with proper means of identification geared towards improved customer experience especially the post-paid customers.
“This we believe would lead to database improvement through ‘Know Your Customer’ Concept, (KYC), increase in pay points with motivated workforce, and effective process monitoring which shall be handled by our well trained personnel.
“With over 513,000 customers, 324,787 are active post-paid customers usually referred to as Non Maximum Demand scattered in PHED’s coverage area. This is a huge market for us, hence, the need to encourage customers seamlessly by bringing our authorized staff with point of sales machines, POS, at their doorsteps”, Kapoor said.
He, however, advised customers not to accept receipts without PHED’s logo, not to make any transaction over unsecured network, not to share their personal identification number, PIN and card verification value CVV, number and not make use of PHED’s representatives cards for any transaction.
On-The-Spot Collection is one of numerous initiatives of PHED’s determined effort in improving service delivery to its stakeholders. The 24/7 call centre, online payment live feedback on social media, massive deployment of pre-paid meters in the last two years are some of them.
Transport
Nigeria Rates 7th For Visa Application To France —–Schengen Visa
Transport
West Zone Aviation: Adibade Olaleye Sets For NANTA President
Business
Sugar Tax ‘ll Threaten Manufacturing Sector, Says CPPE
In a statement, the Chief Executive Officer, CPPE, Muda Yusuf, said while public health concerns such as diabetes and cardiovascular diseases deserve attention, imposing an additional sugar-specific tax was economically risky and poorly suited to Nigeria’s current realities of high inflation, weak consumer purchasing power and rising production costs.
According to him, manufacturers in the non-alcoholic beverage segment are already facing heavy fiscal and cost pressures.
“The proposition of a sugar-specific tax is misplaced, economically risky, and weakly supported by empirical evidence, especially when viewed against Nigeria’s prevailing structural and macroeconomic realities.
The CPPE boss noted that retail prices of many non-alcoholic beverages have risen by about 50 per cent over the past two years, even without the introduction of new taxes, further squeezing consumers.
Yusuf further expressed reservation on the effectiveness of sugar taxes in addressing the root causes of non-communicable diseases in Nigeria.
-
News3 days agoDon Lauds RSG, NECA On Job Fair
-
Niger Delta1 day agoPDP Declares Edo Airline’s Plan As Misplaced Priority
-
Sports2 days agoSimba open Nwabali talks
-
Nation2 days agoHoS Hails Fubara Over Provision of Accommodation for Permanent Secretaries
-
Niger Delta2 days ago
Stakeholders Task INC Aspirants On Dev … As ELECO Promises Transparent, Credible Polls
-
Niger Delta1 day ago
Students Protest Non-indigene Appointment As Rector in C’River
-
Oil & Energy2 days agoNUPRC Unveils Three-pillar Transformative Vision, Pledges Efficiency, Partnership
-
Transport2 days agoNigeria Rates 7th For Visa Application To France —–Schengen Visa
