Business
Sallah: Customers Decry Poor Network, Insufficient Funds In ATMs
Bank customers in the Federal Capital Territory (FCT), yesterday decried poor network and insufficient funds in most Automated Teller Machines (ATMs).
The Tide source reports that at the time of filing this report, many customers were seen stranded and on long queues at ATMs waiting to make different transactions.
Some of the banks visited were First Bank, Guarantee Trust Bank (GTB), Diamond Bank, Union Bank, United Bank for Africa (UBA), and Stanbic IBTC in Area 3 , Garki.
Other ATM spots visited were Fidelity and Stanbic IBTC in Shoprite, Jaiz Bank, GTB in Apo and Zenith Bank, Garki.
Some of the customers, seen making different transactions expressed displeasure at the situation while urging relevant authorities to do something about it.
At the GTB Area 3, a customer, Mrs Liz Gabriel, said she took a taxi with the last money she had only to pay off the cab man and realise there was no cash in the ATM.
Another customer at First Bank, Mr John Jika, said he had been to several ATMs and there was no cash before he came to First bank.
“I do not understand why the banks will keep treating customers like this.
“Everybody is aware that there is public holiday today and tomorrow, and it is only ideal for the management of banks to ensure their ATMs are very functional.
“It is very insensitive of them to make their customers go through so much stress just to take back their monies which they deposited in the banks at the time they need it.’’
Another customer, Miss Funke Kadir, said she was supposed to travel and her trip had been delayed for insufficient funds in most ATMs.
Kadir, who described the situation as pathetic, called on the Central Bank of Nigeria (CBN) to sanction banks that does not properly monitor their ATMs.
However, at Zenith bank, Garki, although, customers were seen on queue, the ATMs were dispensing cash appropriately.
Mr Julius Okoro said:”I have been to Eco bank and GTB but there was no network so I drove to this place.
“This is the first day of the holiday and we are already having a situation of no cash and poor network.
“I appeal to the people in charge to please do something about this situation because it is not fair for one to go through much stress to collect his hard earned money.’’
At Stanbic IBTC and Fidelity Bank ATMs in shoprite, Apo, it was observed that although there were long queues, the machines were dispensing cash.
Reports say that the Federal Government had declared Tuesday June 4, and Wednesday June 5 as public holidays in celebration of the Eid El Fitri, to mark the end of Ramadan.
Business
Agency Gives Insight Into Its Inspection, Monitoring Operations
Business
BVN Enrolments Rise 6% To 67.8m In 2025 — NIBSS
The Nigeria Inter-Bank Settlement System (NIBSS) has said that Bank Verification Number (BVN) enrolments rose by 6.8 per cent year-on-year to 67.8 million as at December 2025, up from 63.5 million recorded in the corresponding period of 2024.
In a statement published on its website, NIBSS attributed the growth to stronger policy enforcement by the Central Bank of Nigeria (CBN) and the expansion of diaspora enrolment initiatives.
NIBSS noted that the expansion reinforces the BVN system’s central role in Nigeria’s financial inclusion drive and digital identity framework.
Another major driver, the statement said, was the rollout of the Non-Resident Bank Verification Number (NRBVN) initiative, which allows Nigerians in the diaspora to obtain a BVN remotely without physical presence in the country.
A five-year analysis by NIBSS showed consistent growth in BVN enrolments, rising from 51.9 million in 2021 to 56.0 million in 2022, 60.1 million in 2023, 63.5 million in 2024 and 67.8 million by December 2025. The steady increase reflects stronger compliance with biometric identity requirements and improved coverage of the national banking identity system.
However, NIBSS noted that BVN enrolments still lag the total number of active bank accounts, which exceeded 320 million as of March 2025.
The gap, it explained, is largely due to multiple bank accounts linked to single BVNs, as well as customers yet to complete enrolment, despite the progress recorded.
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