Business
Abuja Electricity Reduces Response Time To Customers’ Complaints
The Abuja Electricity
Distribution Company (AEDC), says the new management has reduced response time to complaints brought by customers.
AEDC Suleja Area Manager, Mrs Angela Bala, stated this in an interview with newsmen on Sunday in Suleja, Niger.
“Of recent we had rainfall in Suleja and environs that destroyed many poles and wires; calls came to me from colleagues, sympathising that it may take three months to restore power.
“But within two days of my requesting for materials needed from the headquarters, we started repairs; over 75 per cent of the work has been completed,’’ she said.
Bala said that the customer friendly initiatives put in place by AEDC would be gradually acknowledged and appreciated by clients in no distant time.
She added that the lack of confidence by Nigerians on most service providers in the country, need to be addressed through public enlightenment.
“The average customer needs to be enlightened on the changes being implemented by these private companies.
“Privatisation brought new innovations and things are done differently from what people are used to; the AEDC will meet the needs of its customers and it is already doing this,’’ Bala said.
She, however, urged customers in the area to continue to live up to their responsibility by paying their electricity bills as at when due in order to enjoy better services.
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NAFDAC Decries Circulation Of Prohibited Food Items In markets …….Orders Vendors’ Immediate Cessation Of Dealings With Products
Importers, market traders, and supermarket operators have therefore, been directed to immediately cease all dealings in these items and to notify their supply chain partners to halt transactions involving prohibited products.
The agency emphasized that failure to comply will attract strict enforcement measures, including seizure and destruction of goods, suspension or revocation of operational licences, and prosecution under relevant laws.
The statement said “The National Agency for Food and Drug Administration and Control (NAFDAC) has raised an alarm over the growing incidence of smuggling, sale, and distribution of regulated food products such as pasta, noodles, sugar, and tomato paste currently found in markets across the country.
“These products are expressly listed on the Federal Government’s Customs Prohibition List and are not permitted for importation”.
NAFDAC also called on other government bodies, including the Nigeria Customs Service, Nigeria Immigration Service(NIS) Standards Organisation of Nigeria (SON), Nigerian Ports Authority (NPA), Nigerian Maritime Administration and Safety Agency (NIMASA), Nigeria Shippers Council, and the Nigeria Agricultural Quarantine Service (NAQS), to collaborate in enforcing the ban on these unsafe products.
