Business
CBN Set To Implement Financial Literacy Framework
The Central Bank of Nigeria (CBN), says it will implement a
Financial Literacy Framework in the first quarter of 2013 to enhance financial inclusion
of the unbanked.
Director of Consumer
Protection Office (CPO) of CBN, Mrs Umma Dutse,
said this in an interview with newsmen yesterday in Lagos.
Dutse said that the proposed
implementation would enhance consumer protection and lead to higher financial
inclusion of the unbanked.
The CBN, had in June, said
that the proposed implementation of the National Financial Inclusion Strategy
was to reduce the number of Nigerians who had no access to financial services.
It also said that it planned
to reduce the unbanked from 46.3 per cent to 20 per cent by 2020.
CBN
said that priority was being given to designing of the framework to educate the
Nigerians and improve their understanding of financial products.
It
is also to develop their skills and confidence to become more aware of
financial risks and opportunities.
Dutse
said that the plan was as a result of complaints from consumers of financial
products of the banks.
She
said that CBN had created the CPO in the Financial Policy and Regulatory
Department to enhance its responsibility of consumer protection and make it
more efficient and effective.
The director said it had received and treated over three
thousand complaints since the creation of the department.
According to her, this gave rise to refunds of over six
billion naira by the banks as at October, 2012.
She said that CBN, in collaboration with other financial
service regulators had promoted the Nigerian Financial Ombudsman Bill (NOFB).
Dutse said that the bill was before the National
Assembly and urged stakeholders to ensure its early passage.
She said that the bill would in no small measure promote
financial inclusion.
NFOB is the legal framework for the establishment of
Office of the Financial Services Ombudsman (OFSO) which is charged with the
responsibility of resolving financial and related disputes in the financial
sector.
Business
Agency Gives Insight Into Its Inspection, Monitoring Operations
Business
BVN Enrolments Rise 6% To 67.8m In 2025 — NIBSS
The Nigeria Inter-Bank Settlement System (NIBSS) has said that Bank Verification Number (BVN) enrolments rose by 6.8 per cent year-on-year to 67.8 million as at December 2025, up from 63.5 million recorded in the corresponding period of 2024.
In a statement published on its website, NIBSS attributed the growth to stronger policy enforcement by the Central Bank of Nigeria (CBN) and the expansion of diaspora enrolment initiatives.
NIBSS noted that the expansion reinforces the BVN system’s central role in Nigeria’s financial inclusion drive and digital identity framework.
Another major driver, the statement said, was the rollout of the Non-Resident Bank Verification Number (NRBVN) initiative, which allows Nigerians in the diaspora to obtain a BVN remotely without physical presence in the country.
A five-year analysis by NIBSS showed consistent growth in BVN enrolments, rising from 51.9 million in 2021 to 56.0 million in 2022, 60.1 million in 2023, 63.5 million in 2024 and 67.8 million by December 2025. The steady increase reflects stronger compliance with biometric identity requirements and improved coverage of the national banking identity system.
However, NIBSS noted that BVN enrolments still lag the total number of active bank accounts, which exceeded 320 million as of March 2025.
The gap, it explained, is largely due to multiple bank accounts linked to single BVNs, as well as customers yet to complete enrolment, despite the progress recorded.
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