Business
CBN Introduces Consumer Protection Division
The Central Bank of Nigeria (CBN) has established a consumer Protection Division to address users’ complaints concerning banking and payment channels in the country.
This was disclosed by the CBN governor, Mr Sanusi Lamido Sanusi at a public function in Port Harcourt, recently.
According to the CBN boss, establishment of the new division was part of the apex bank’s new reform agenda to address new emerging challenges confronting banks and Nigerians in the banking sector.
He revealed that CBN would also be adopting a biometric authentication for point of sale (POS) and Automatic Teller Machines (ATMs) to address customers’ safety issues.
The step, he said, had become imperative in view of increasing challenges faced by customers.
The CBN boss explained that efforts to further strengthen the supervisory unit of the bank have been intensified to ensure that timely regulatory actions are taken by the standby teams of examiners.
Mr Sanusi also noted that a full-fledged risk management department has been set up in the bank to ensure aggressive capacity building for the adoption of International Financial Reporting Standard (IFRS) by the end of 2012.
According to him, efforts would be constandly made to review and adopt legal and regulatory frameworks that support stability of micro-finance banks, corporate governance principles, new prudential guidelines and Nigerian Uniform Bank Account Number (NUBAN) system. It is my hope that with these measures put in place, Nigeria’s banking sector will become more sophisticated and resilient and also restore the banking system thereby making it shareholders’ destination for investment”, he said.
Chris Oluoh
Business
SMEs Dev: Firms Launch N100m Loan Scheme
The facility will be disbursed through participating Microfinance Institutions (MFIs), which will in turn extend the loans to their customers, particularly SMEs, as they directly interface with businesses at the grassroots level.
The Executive Director of COMCIN, Mr. Micheal Ogbaa who represented the Chairman, Dr. Iredele Oyedele (FCA, FCCA), said the initiative is designed to strengthen micro-lending institutions and expand access to finance for grassroots entrepreneurs, particularly women and youths in the informal sector.
Ogbaa explained that COMCIN does not lend directly to individuals but works through its network of microfinance and cooperative institutions, which in turn provide loans to end users.
“We came together to advocate for the microfinance ecosystem. Commercial banks often exclude people at the grassroots, but our members are positioned to reach them. This facility will empower them to do more,” he said.
He noted that the loan scheme offers low interest rates and flexible repayment plans, making it more accessible to small business owners.
According to him, about 90 percent of beneficiaries are expected to be women, who play a key role in sustaining families and driving economic activities at the local level.
“Our focus is on traders, service providers, and players in the informal sector. These are the real movers of the economy. By supporting them, we are strengthening families and contributing to national development,” he added.
Ogbaa disclosed that eligible SMEs with proven integrity and business track records could access up to N5 million each through participating micro-lending institutions. The rollout has commenced in Lagos and will extend to Abuja, Enugu, and other regions, including the South-West, South-East, and North-East.
He said 12 micro-lending institutions have already benefited from the scheme, while 85 applications are currently being processed under the pilot phase.
“Our target is to reach at least 100,000 SMEs nationwide. We are building a platform that connects funding partners with credible micro-lending institutions, creating a reliable channel for financial inclusion,” Ogbaa said.
He added that COMCIN is also working to attract larger funding pools from development finance institutions and private investors, noting that successful implementation of the pilot phase would boost confidence and unlock more capital for SMEs.
“We have seen encouraging testimonies from early beneficiaries. As we demonstrate transparency and efficiency, more institutions will be willing to channel funds through us,” he said.
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