Business
BPO To Boost Industrial CompetitivenessIn Nigeria
Business Process Outsourcing Academy will soon make its debut in Nigeria, in a move described as another effort at boosting the country’s industrial competitiveness.
The Head of the global operations of the BPO Certification Institute, Mr Sanjeeva Shukia, arrived Nigeria on Thursday as part of activities targeted at ensuring a smooth take-off of the academy.
The Nigeria BPO Academy is an initiative of Multimix Academy of Outsourcing Practitioners of Nigeria.
Justifying Nigeria’s need for the capacity building organisation, the Chief Executive Officer, BPO Academy, Mr Obiora Madu, said business processes outsourcing had become a key source of competitive advantage.
According to him, the increasing global competitiveness as a result of several business innovations has resulted in the transfer of some core and non-core business to outside service providers by many multi-national and international organisations.
He stressed that the development had impacted positively on the performance of such companies, noting that Nigeria must also benefit from the initiative.
Madu said that apart from helping Nigeria’s economy to grow and be in tune with international business ethics, the establishment of BPO would drive efficiencies in business, in terms of organisational excellence, responsiveness, branding, efficiency and customer relationship.
“For instance, in BPO, the outside provider does not only take on the responsibility to manage the function or business process, but also re-engineers the way the process has been done traditionally”, he said.
“India and China have dominated this industry, but as the cost of outsourcing gets higher in these countries, companies are looking for other possible destinations”.
The BPO boss said Nigeria had all it took to evolve a verile and competitive BPO outlet because of the availability of cheap labour, skilled manpower, huge market for western products and cultural affiliation with the western world.
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Sugar Tax ‘ll Threaten Manufacturing Sector, Says CPPE
In a statement, the Chief Executive Officer, CPPE, Muda Yusuf, said while public health concerns such as diabetes and cardiovascular diseases deserve attention, imposing an additional sugar-specific tax was economically risky and poorly suited to Nigeria’s current realities of high inflation, weak consumer purchasing power and rising production costs.
According to him, manufacturers in the non-alcoholic beverage segment are already facing heavy fiscal and cost pressures.
“The proposition of a sugar-specific tax is misplaced, economically risky, and weakly supported by empirical evidence, especially when viewed against Nigeria’s prevailing structural and macroeconomic realities.
The CPPE boss noted that retail prices of many non-alcoholic beverages have risen by about 50 per cent over the past two years, even without the introduction of new taxes, further squeezing consumers.
Yusuf further expressed reservation on the effectiveness of sugar taxes in addressing the root causes of non-communicable diseases in Nigeria.
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