Maritime
NCAA Warns Qatar Airways Over Passenger Maltreatment, Rules Violation ……Threatens Heavy Sanctions
The Nigerian Civil Aviation Authority (NCAA) has issued a stern warning to Qatar Airways, cautioning the airline against violating its regulations and subjecting Nigerian passengers to unfair treatment.
Director of Public Affairs and Consumer Protection, NCAA, Michael Achimugu, gave the warning in a post on his X handle, at the Weekend.
Achimugu who accusing Qatar Airways of treating both passengers and the NCAA with disdain.
He stressed that the NCAA would not hesitate to impose heavy penalties on any airline that flouts its rules.
According to him, a recent case involved a Nigerian passenger who was arrested in Doha after a Qatar Airways cabin crew member accused him of inappropriate conduct during boarding in Lagos explaining that despite serving the penalties imposed in Doha, the passenger was denied onward travel and forced to buy another ticket at significant financial and reputational cost.
The post read, “The airline @qatarairways has carried on as though Nigerian passengers and the NCAA are not deserving of their respect, dignified treatment, and compliance with Part 19 of the NCAA Regulations 2023. This will be brought to a stop immediately.
“A member of this airline’s cabin crew claimed that, while she was wheeling a passenger during boarding for a flight from Lagos to the US via Doha, a male passenger who was travelling with his wife had touched her butt.
“She did not report this incident in Lagos. On arrival in Doha, she made an allegation against this passenger, leading to his arrest and detention for about eighteen hours. During the period, his wife suffered mental, physical, and psychological trauma without any form of care. She wondered how her husband could have committed such a despicable infraction, given that she was with him throughout the boarding process.
“The authorities in Doha made the man pay a hefty fine and forced him to sign a document written only in Arabic. Desperate for freedom to proceed on his journey to the US, the passenger signed a document whose contents he did not understand.
“Despite this, the airline refused to fly him to his final destination. He had to buy tickets on another airline and proceed at great financial and reputational cost.”
Achimugu further accused Qatar Airways of repeatedly ignoring NCAA directives and avoiding regulatory meetings.
“Upon invitation by the NCAA, the airline’s country manager, who has a penchant for evading meetings with the NCAA, only sent his subordinates to attend. However, the NCAA made a determination on that matter along with others. As has become typical of @qatarairways, they failed to comply with all determinations made from that meeting.
“They have also failed to treat subsequent complaints from other passengers escalated to them by the CAA, including a total silence upon receipt of a letter of investigation (LOI) sent to them by the NCAA. This behaviour stops now,” he stated.
Achimugu warned that Nigeria would not allow any airline to disregard its aviation laws, stressing that bilateral air service agreements (BASAs) must be respected.
“This is not a situation that we would accept here. It is against the law for any Airline not to respond to the NCAA. It is against the law to provide false information to the NCAA. It is against the law to fail to comply with the provisions of Part 19 of the NCAA Regulations 2023.
“When BASAs are signed, they must be respected by both parties. Every airline is expected to, upon approval to operate in Nigeria, understand and comply with consumer protection regulations.
“To continue to treat our laws with contempt while respecting regulations across Europe and elsewhere is not ideal and must be brought to a complete and final stop,” he warned.
He added that the NCAA would apply “appropriate and stiff penalties” against airlines that continually disregard Nigerian regulations.
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The Maritime Workers’ Union of Nigeria (MWUN) has reaffirmed strong positions towards maintaining non partisan stance ahead of the 2027 general elections .
The President General of MWUN, Comrade Francis Bunu disclosed this while welcoming executives from the Transporters for Tinubu 2027 Political Support Group at its headquarters on 119 Osho Drive, Olodi-Apapa, Lagos,
The union boss underscored MWUN role as a neutral player in national development.
According to a statement signed by Comrade John Kennedy Ikemefuna, Head of Media for MWUN, the union’s President-General, hosted the visitors who outlined their initiative.
Comrade Bunu expressed gratitude for the recognition, affirming the union’s support for any efforts promoting progress, unity, and development in Nigeria.
He emphasized, however, that MWUN remains strictly non-partisan, committed solely to good governance and strategic initiatives that elevate the nation regardless of political affiliation.
This engagement highlights MWUN’s frontline position in labor and transport while reinforcing its impartial dedication to the country’s advancement.
The group aims to foster collaboration among government, transport operators, private entities, and grassroots stakeholders to boost national mobility, economic growth, and sectoral reforms.
By: Nkpemenyie Mcdominic, Lagos
The Chief Executive Officer of Maritime Media Limited and Convener of the Maritime Industry Merit Awards (MIMA), Elder Asu Beks, has called on President Bola Ahmed Tinubu to concession the abandoned floating dockyard owned by the Nigerian Maritime Administration and Safety Agency (NIMASA), describing the asset as a “national embarrassment” after more than a decade of neglect.
Speaking during a live interview on Arise TV on Tuesday, Asu Beks said the floating dock, valued at about N50 billion, was originally planned to be deployed at Okerenkoko in Delta State to support training activities at the Nigerian Maritime University.
According to him, the asset has remained largely unused since its acquisition in 2016, moving between different facilities including the Naval Dockyard Limited, Continental Shipyard Limited and most recently Snake Island in Lagos without being fully operational.
Beks said the prolonged inactivity of the dockyard represents a huge financial loss to the country, especially as government continues to incur costs in maintaining the facility.
“Why should Nigeria allow an asset worth about N50 billion to waste away for over 10 years?” he asked.
He urged the Federal Government to urgently concession the facility to a credible Nigerian private company capable of restoring it to full operational capacity.
Beks specifically suggested Tantita Security Services Limited as a possible operator, citing the company’s track record in oil pipeline and maritime security operations in the Niger Delta.
“With the operational network and technical capacity of companies like Tantita, this abandoned asset can be transformed into a profitable national facility,” he said.
The maritime stakeholder also criticised past leadership in the sector for failing to address the situation, particularly during the tenure of former Minister of Transportation, Rotimi Amaechi, who served for eight years.
According to Beks, the continued neglect of the floating dockyard raises serious questions about asset management in Nigeria’s maritime sector.
He also questioned why successive leadership of NIMASA including former Director-Generals Dakuku Peterside and Bashir Jamoh did not resolve the issue during their time in office.
Beks urged the current Director-General of NIMASA, Dr. Dayo Mobereola, to take decisive action and change the narrative by ensuring the asset becomes productive.
He argued that reviving the dockyard would provide significant economic value to the country, particularly by strengthening ship repair capacity and supporting maritime training.
Beks further noted that issues such as the operationalisation of the floating dockyard and economic regulation in the shipping sector remain far more critical to the industry than symbolic achievements.
He stressed that Nigeria must prioritise the effective utilisation of strategic maritime assets to drive economic growth and reduce dependence on foreigners
By: Nkpemenyie Mcdominic, Lagos
Clearing agents operating at the nation’s ports have criticized the Nigerian Ports Authority ( NPA) over it’s silence regarding unprocessed operational licenses.
The agents warned that the situation could disrupt cargo clearance activities across the ports if urgent action is not taken.
Speaking during a media briefing, the National Public Relations Officer of the Association of Nigeria Licensed Customs Agents (ANLCA), Mr. Emmanuel Onyeme called out spokesperson of the NPA, Mr. Ikechukwu Onyemekara, over alleged failure to respond to calls and messages from stakeholders.
Onyeme said dozens of freight agents who submitted applications for the NPA’s Clearing & Forwarding License operational clearance for PortPASS- an authority to do business with shipping companies have not received any response for more than two weeks
According to Onyeme, the approval from the NPA is a crucial requirement that allows freight agents to gain access to the ports and transact business with shipping companies and terminal operators after securing their licences from the Nigeria Customs Service (NCS).
“Without the Clearing & Forwarding License issued by the NPA, freight agents can not access the ports or engage shipping companies and terminal operators for cargo releases . It is a critical operational requirement,” Onyeme said.
He disclosed that the approval process, which was previously handled at NPA offices within the seaports, has recently been centralised at the authority’s headquarters, forcing agents to submit their documents directly to the office of the Managing Director.
However, Onyeme noted that many of the applications have remained unattended to it.
“As we speak, several freight agents have submitted their documents to the Managing Director’s office, and these applications have been lying there for more than two weeks without any form of response,” he said.
He warned that the silence from the authority is already creating anxiety within the freight forwarding community, especially as many shipping companies and terminal operators have indicated that from April 1, 2026, previously issued NPA Licence approvals will no longer be recognised.
Onyeme further expressed frustration over the lack of communication from the NPA’s spokesman, alleging that repeated attempts by stakeholders to reach him have been unsuccessful.
“The situation is worrisome because there is absolutely no feedback. Calls and text messages sent to the NPA spokesperson have not been responded to, leaving Custom Brokers and freight forwarders agents in the dark over the fate of their applications,” he said.
According to him, the delay could prevent many licensed customs agents from accessing the ports or engaging shipping companies, thereby affecting cargo clearance and port-related businesses.
He therefore called on the management of the NPA to urgently intervene and ensure that the pending approvals are processed without further delay.
“Even if the Managing Director is out of the country or unavailable, there should be a system that allows someone else to handle such important operational matters promptly,” Onyeme added.
By: Nkpemenyie Mcdominic, Lagos
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