Business
NCC Reassures On Protection Of Customers
The Nigeria Communication Commission (NCC) has assured telecommuication consumers that they would continue to get the right value for their money
It also said that it would continue to address challenges in the industry.
The NCC’s Executive Vice Chairman/Chief Executive Officer, Prof. Umar Danbatta, gave the assurance at NCC Day at Lagos International Trade Fair Complex, Tafawa Balewa Square.
He said as the regulator of the industry, the commission is aware of the huge responsibilities of safeguarding the interests of all the stakeholders.
Represented by the commission’s Deputy Director, Consumer Affairs Bureau, Mr. Ismail Adedigba, the NCC boss said the forum was specially organised to strategise with the consumers to seek and proffer solutions to various telecom issues confronting them.
He said: “The NCC as the telecom regulator is aware that this feat of telecom being central to our daily life could not have been achieved without the consumers and as such identifies the consumer as a very important stakeholder in the telecom industry.
“This is evident in the Eight Point Agenda of the commission where the empowerment and protection of the consumers from unfair practices through availability of information and education to make informed choices in the use of ICT services is emphasised.”
Danbatta said the NCC as a regulator has devised ways for subscribers to lodge complaints when they are dissatisfied with the services provided by operators, adding that the commission will also apply appropriate regulatory measures and sanctions against erring service provider.
He said one of the issues affecting telecoms consumers which the commission has proffered solution to is the issue of telemarketing, commonly known as unsolicited text message.
Business
Agency Gives Insight Into Its Inspection, Monitoring Operations
Business
BVN Enrolments Rise 6% To 67.8m In 2025 — NIBSS
The Nigeria Inter-Bank Settlement System (NIBSS) has said that Bank Verification Number (BVN) enrolments rose by 6.8 per cent year-on-year to 67.8 million as at December 2025, up from 63.5 million recorded in the corresponding period of 2024.
In a statement published on its website, NIBSS attributed the growth to stronger policy enforcement by the Central Bank of Nigeria (CBN) and the expansion of diaspora enrolment initiatives.
NIBSS noted that the expansion reinforces the BVN system’s central role in Nigeria’s financial inclusion drive and digital identity framework.
Another major driver, the statement said, was the rollout of the Non-Resident Bank Verification Number (NRBVN) initiative, which allows Nigerians in the diaspora to obtain a BVN remotely without physical presence in the country.
A five-year analysis by NIBSS showed consistent growth in BVN enrolments, rising from 51.9 million in 2021 to 56.0 million in 2022, 60.1 million in 2023, 63.5 million in 2024 and 67.8 million by December 2025. The steady increase reflects stronger compliance with biometric identity requirements and improved coverage of the national banking identity system.
However, NIBSS noted that BVN enrolments still lag the total number of active bank accounts, which exceeded 320 million as of March 2025.
The gap, it explained, is largely due to multiple bank accounts linked to single BVNs, as well as customers yet to complete enrolment, despite the progress recorded.
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