Business
Financial Inclusion: Access Bank Targets 65m Customers By 2022
Determined to boost financial inclusion, Access Bank Plc says it is targeting a customer base of 65 million by 2022, through financial digital products.
Access Bank’s Head, Business Development and Planning, Mr Chinedu Onuoha gave the figure at the unveiling of ‘Access Money Wallet’, a product introduced to drive financial inclusion in Lagos last Friday.
Onuoha said that the bank was targeting a minimum of 65 million customers by 2022 which would be driven through financial solutions.
“We have about 30 to 31 million customers presently, by 2022 we intend that we will have a minimum of 65 million customers, and the effort to drive the figure is through financial solutions like Access Money Wallet,” he said.
Onuoha, who is also Chairman, Association of Licensed Mobile Payment Operators (ALMPO), said “all the statistics show that a good number of Nigerians don’t still have access to financial services.”
He said that the bank, from time to time, reviewed processes to drive the financial inclusion drive of the Federal Government by ensuring that all Nigerians, especially adults, had access to financial services.
“What we do from time to time is to see what is it we can do or change; and operate differently from the way it is being done today to induce these Nigerians to financial services and also to bring these services closer to them,” he stated.
Onuoha explained that financial services accessibility was the key issue in ensuring financial inclusion.
Speaking on Access Money Wallet product, he said that the product was designed for customers who had abandoned their accounts because of inability to provide the needed Know Your Customer (KYC).
“Access Money Wallet is a different type of account which we make available to or design for customers who for some reasons do not have all that is needed to provide for KYC for other types of bank account.
“There are some accounts that you want to open, they will ask you to bring utility bill and address, among others.
“But we know the peculiarities of our country, Nigeria, some Nigerians are good citizens who work every day to earn a living but don’t have places where you have utility bills and addresses.
“What we have done with Access Money Wallet is to say just come, give us your name, give us your date of birth, give us your gender and your age.
“And once you are an adult and a legitimate citizen we will give that wallet. It’s an account that allows transactions to be done through the mobile phone or also by going through our agents outlets across the country.
“So, that is what we are trying to do with Access Money Wallet to deepen the financial inclusion,” he stated.
Edun made the call while speaking at the 2025 Fellowship Investiture of the Chartered Institute of Bankers of Nigeria (CIBN) in Lagos, where he reaffirmed the federal government’s commitment to sustaining ongoing reforms and expanding access to finance as key drivers of economic growth beyond four per cent.
“We all know that monetary policy under Cardoso has stabilised the financial system in a most commendable way. Of course, it is a team effort, and those eye-watering interest rates have to be paid by the fiscal side. But the fight against inflation is one we all have to participate in,” he said.
The minister stressed the need for banks to broaden credit access and finance innovation-driven enterprises that can create jobs for young Nigerians.
“The finance and banking industry has more work to do because we must finance their ideas, deepen the capital and credit markets down to SMEs. They should not have to go to Silicon Valley,” he said.
The minister who described the private sector as the engine of growth, said the government’s reform agenda aims to create an enabling environment where businesses can thrive, access funding, and contribute meaningfully to job creation.
The facility, known as the Nigeria Actions for Investment and Jobs Acceleration (P512892), is a Development Policy Financing (DPF) operation scheduled for World Bank Board consideration on December 16, 2025.
According to the Bank’s concept note , the financing would comprise $500m in International Development Association (IDA) credit and $500m in International Bank for Reconstruction and Development (IBRD) loan.
If approved, it would be the second-largest single loan Nigeria has received from the World Bank under President Bola Tinubu’s administration, following the $1.5 billion facility granted in June 2024 under the Reforms for Economic Stabilisation to Enable Transformation (RESET) initiative.
The World Bank said the new programme aims to support Nigeria’s shift from short-term macroeconomic stabilisation to sustainable, private sector–led growth.
“The proposed Development Policy Financing (DPF) supports Nigeria’s pivot from stabilization to inclusive growth and job creation. Structured as a two-tranche standalone operation of US$1.0 billion (US$500 million IDA credit and US$500 million IBRD loan), it seeks to catalyse private sector–led investment by expanding access to credit, deepening capital markets and digital services, easing inflationary pressures, and promoting export diversification,” the document read.
The document further stated that Nigeria’s private sector credit-to-GDP ratio stood at only 21.3 per cent in 2024, significantly below that of emerging-market peers, while capital markets remain shallow, with sovereign securities dominating the bond market.
To address these weaknesses, the DPF will support the implementation of the Investment and Securities Act 2025, operationalisation of credit-enhancement facilities, and introduction of a comprehensive Central Bank of Nigeria rulebook to strengthen risk-based regulation and consumer protection.
The operation also includes measures to deepen digital inclusion through the passage of the National Digital Economy and E-Governance Bill 2025, which will establish a legal framework for electronic transactions, authentication services, and digital records.
Beyond the financial and digital sectors, the programme targets reforms to lower production and living costs by tackling Nigeria’s restrictive trade regime. High tariffs and import bans have long driven up consumer prices and constrained competitiveness, particularly for manufacturers and farmers.
Under the proposed reforms, Nigeria would adopt AfCFTA tariff concessions, rationalise import restrictions, and simplify agricultural seed certification to increase the supply of high-quality varieties for maize, rice, and soybeans. The World Bank projects that these measures will help reduce food inflation, attract private investment, and enhance export potential.
The operation is part of a broader World Bank FY26 package that includes three complementary projects—Fostering Inclusive Finance for MSMEs (FINCLUDE), Building Resilient Digital Infrastructure for Growth (BRIDGE), and Nigeria Sustainable Agricultural Value-Chains for Growth (AGROW)—all focused on expanding access to finance, strengthening institutions, and mobilising private capital.