The recent launching of a new policy known as Meter Asset Provider (MAP) by the Port Harcourt Electricity Distribution Company (PHED) in Rivers State, has continued to generate reactions from electricity consumers in Port Harcourt and its environs.
Some residents of Port Harcourt who spoke with our correspondent during a random interview expressed mixed reactions over the new policy.
Mr Gospel White, a resident of Diobu in Port Harcourt told The Tide that he had no high expectations over the new policy as PHED has been inconsistent in its policies and services.
He said; “It’s not about introducing new policies, PHED should live up to their responsibilities of providing better and improved services to enable electricity consumers have values for their money, it’s a very sad experience for electricity consumers to waste money for services not rendered. “
Mercy Boms, a resident of Elekahia Community in Port Harcourt who also spoke with The Tide also lamented the poor quality of services rendered by PHED in the area despite all the assurances of improvement.
Boms who operates a cold room business at Elekahia said epileptic supply of power has badly affected her business, making her to spend more on diesel to power her cold room, despite the fact that she pays her bills regularly.
She said; “It’s unfortunate that officials of PHED come to demand bills every month end for services not rendered, launching a new policy is one thing, but improving the quality of services will make them gain public confidence. “
Another respondent, Mr Paul Igwe, a resident of Ogbunabali in Port Harcourt, however, commended the management of PHED for the new initiatives and urged them to sustain it check the issue of estimated bills and make electricity consumers get adequate power for their bills.
It could be recalled that the management of PHED had during the official flag off of the (MAP) policy, disclosed that it would, “enhance better energy management and accountability, guarantee accurate billing and eliminate estimated billing around its operation areas”

Taneh Beemene.