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Impacts of Mobile Technology on Business

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Business processes and strategies have changed enormously over the past few years due to the latest tech inventions and solutions. Integration of several technological tools especially mobile technology have automated various business tasks and also made the business processes efficient and simpler to enhance the overall business process efficiency at the end.

Advanced mobile technology such as smartphones, laptops, mobile apps, responsive websites and wearable devices have totally transformed the way businesses run and operate. More and more businesses are employing mobile tech solutions in order to improve their operations with an intention to boost financial gains or tactical benefits.Mobile technology lets employees to take their offices with them whenever they visit a client, make a sales call or in a business meeting.

Impacts of mobile technology on businesses are myriad and here is how it can help your company to overcome communication issues, increase productivity and boost revenues.

Business Productivity

Productivity is the major focus of any corporation as it helps them boost their financial gains. A lot of mobile solutions are accessible that businesses can make use of not only to streamline different processes but to enable employees work more productively. Businesses that are using cloud storage solutions, allow their employees quick and easy access to required information and business data that they can easily access by using their mobile devices. Moreover, business solutions like online invoicing and accounting software enables businesses to manage their accounts and finances on their mobile devices while on the go. In results, they can accomplish more in less time to enhance overall business productivity and operational efficiency.

Enhanced Collaboration

Employees can work from their favorite locations these days. Advanced mobile technology has empowered small businesses and giant corporations to inflate their operations globally by hiring mobile employees from different territories. Employees can collaborate in real time with concerns by using their mobile devices and specific business solutions. Mobile devices are now coupled with high speed internet to facilitate people like fellow employees, customers, vendors and stakeholders, etc. in real time. Employees now can conduct teleconferences, online meetings and video calls to collaborate more effectively than ever before. This improved scope of enhanced collaboration and flexibility plays a vital role in the success of a business by making its employees more efficient and productive too.

Better Marketing Strategies

Due to the availability of modern mobile marketing solutions, a business can present its products or services on their mobile phones. Which means, customers can easily and quickly inquire about their favorite products like speedmaster either by using the mobile app of  a business or by browsing the responsive corporate website on mobile browser. Small businesses and big organizations are investing more money in mobile marketing tactics like responsive websites, mobile apps, social media and chatbots etc. to widen their reach. Companies are also working on personalized mobile marketing techniques to provide their customers with the right products or services whenever they search for something.

Improved Communication

Mobile technology is more than making calls and texts. Plenty of social media apps, instant messengers, project management solutions and collaboration tools are out there that companies can make use of to improve communication inside and outside the business. Smartphones and other mobile devices allow employees and other business concerns to stay connected even while on the go. The ease of business communication offered by texting, social networking and email has not only made communication inside the business easier but also has made the communication with customers easier than ever. In results, a business can build strong relationships within the company and outside of business by making use of the latest communication solutions.

Better Customer Service

Mobile technology has played a significant role in improving customer services. As everyone is using smartphones not only to make calls and text, but to surf the web as well when it comes to find useful details and information about products or businesses. That is the reason, businesses are focusing more on mobile technologies to provide their customers with great services and experience. Mobile responsive websites, mobile apps, social media platforms and chatbots are the great mobile tech solutions that any business can invest in to improve customer services. By using all these solutions and tactics, companies can keep their potential and existing customers engaged in best possible way.

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NCC Assures Safe, Accessible Digital Space

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The Nigerian Communications Commission (NCC) has assured Nigerians of accessible, resilient and safe digital space in the nation’s digital economy.
The Executive Commissioner, Stakeholders Management, NCC, Rimini Makama, gave the assurance at the NCC’s Digital Economy Sensitisation Forum, with the theme, “Leaving No One Behind: Digital Access, Equity and Empowerment” in Abuja.
Makama said that the commission remained committed to ensuring that Nigeria’s national telecommunications infrastructure remained resilient, accessible and secure.
“Digital empoScientists Advocate Shared Responsibility To Boost Food Securitywerment must be inclusive. Without inclusion and equity, the benefits of the digital economy will remain unevenly distributed.
“The commission, through its Universal Service Provision Fund (USPF) and other initiatives, is actively extending digital opportunities to the unserved, underserved, physically challenged and vulnerable groups through several impactful programmes,” he said.
The Publicity Expert for the Association of Telecommunications Companies of Nigeria (ATCON), Dr Nihinlola Fefa, said that the association had been an advocate of cyber security awareness and sensitisation over the years.
“ATCON has been a very key stakeholder in the ICT and telecom industry. We have always advocated for cybersecurity awareness and sensitisation.
“We have been giving our own input over the years. We interface with all the telecom companies. We do a lot of studies, and we also give our contributions in so many ways,” she said.
She commended the Minister of Communications, Innovation and Digital Economy, Bosun Tijani, for deploying technology into rural communities.
According to her, though Nigeria is doing well in the area of cybersecurity, there is room for improvement.
“We are in a good position right now and we can do better from the government side,” she said.
Also speaking, the Head, IT and Cybersecurity, National Data Protection Commission (NDPC), Olorunisomo Isola, said that the commission had rolled out the necessary framework.

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Expert Tasks Nigerians On AI

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An economist, Dr Chinedu Amadi, has urged Nigerians to leverage the opportunities inherent in Artificial Intelligence (AI) to become competitive in the global business and social spaces.
Amadi, who is also the President, Organisation of Youth in International Trade and Commerce (OY-ITC), gave the urge during an interview with newsmen , in Abuja, Monday.
Amadi noted that humanity has always advanced by expanding its intelligence and capabilities through technology across different eras pointing out that AI now drives economic systems, social interactions and competitive advantage among nations globally.
“The world is entering a phase where humans and intelligent machines will share cognitive functions, so Nigeria should innovate or risk being sidelined in the emerging global digital order.
“The next frontier extends beyond AI tools to a deeper relationship between human consciousness and machine intelligence. This phase has the dawn of shared human machine cognition shaping future innovation and development worldwide,” he said.
Amadi noted that countries like the U.S., Japan and China already integrated AI into national planning, logistics and defence operations.
He warned that a deeper wave of collaboration between humans and intelligent systems is rapidly emerging
urging Nigeria and other African nations not to remain passive observers in this technological transition.
“Nigeria must innovate urgently or risk missing another major industrial revolution. Future global leadership will favour nations that create, regulate and ethically manage advanced technologies,” he added.
He said that the youthful population is viewed as a potential cognitive economy capable of driving digital creativity.
He advised policymakers and institutions to develop indigenous technologies, reflecting national priorities and moral values.
The president, however, noted that energy and agricultural sector can gain efficiency through predictive AI and advanced computation, adding that governance can also benefit from digital systems that strengthen transparency and curb corruption.
While noting that neural interfaces and quantum processing would soon merge human thought with computationAmadi said that the evolution demands ethical guidance, empathy and deeper human conscience in education system.
According to him, nations worldwide are racing to regulate AI and Nigeria also needs to define its strategic position.
“The future beyond AI will favour societies that balance innovation with wisdom and uphold human dignity,” he said.

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NIGCOMSAT Expands Nigeria’s Digital Broadcast Subsector By 35%

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The Nigerian Communications Satellite (NIGCOMSAT) Limited says the country’s digital broadcast subsector  has expanded by 35 per cent to 75 per cent utilisation in two years.
This, it said, represented a milestone in the country’s digital transformation drive.
The Managing Director, NIGCOMSAT, Mrs Jane Egerton-Idehen, made the remark  at a retreat with the theme: ‘Aligning for the Future: Innovation, Collaboration, and Sustainable Growth”, in Abuja, Monday.
According to her the theme reflects NIGCOMSAT’s commitment to driving Nigeria’s digital transformation and positioning itself as a global satellite industry leader.
She said one of the notable achievements in its broadcast segment was the Digital Switch Over (DSO) project, describing it as not just a technical milestone but also a national service.
“This growth is a testament to the organization’s improved service delivery and stronger engagement with partners and clients.
“The DSO project, a collaborative effort with the National Broadcasting Commission (NBC), is a key milestone in Nigeria’s digital transformation.
“NIGCOMSAT’s contribution to the project is enabling digital broadcasting penetration across the federation, cementing the organisation’s position at the centre of Nigeria’s digital transformation,” she said.
Egerton-Idehen said the achievements were expected to drive revenue growth, with target of three billion naira in annual revenue and eight billion naira in revenue within three years adding that the organisation’s expansion of broadband services and private sector partnership was key to achieving the goals.
“We cannot move boldly into the future without addressing the weight of the past. Our debt profile — both financial and operational — is a reality we must confront with strategy, discipline, and creativity.
“These are our headwinds. We acknowledge them openly because honesty is the first step toward transformation.,” Egerton-Idehen said.
She said in spite of challenges such as economic barriers and competition, the organisation remained optimistic about the future.
“We must out-innovate the market, deepen partnerships, and build a culture of solution-focused, profit-driven, and people-centered excellence.”
“The key initiatives include transitioning to software-defined satellites, expanding broadband services, and the NIGCOMSAT Accelerator for the Space Ecosystem.
“The organisation is prioritising public-private partnerships, branding, and communication, as well as investing in its people,” she said.
The Chief Executive Officer, Data Science Nigeria, Olubayo Adekanbi, said satellite-based economy could revolutionise key sectors such as agriculture, health, and education, creating new job opportunities and increasing productivity.
“By providing internet access to remote areas, satellite technology can bridge the digital divide and ensure no one is left behind.

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