Business
Unruly Passengers Risk Prosecution – NCAA
The Nigerian Civil Aviation Authority (NCAA) has warned passengers it described as irate and belligerent, carrying out attacks on airline officials, to desist forthwith or face criminal charges.
The NCAA issued the warning in a statement signed by its General Manager, Public Relations, Mr Sam Adurogboye in Lagos, yesterday.
Adurogboye said the warning became necessary due to preponderance of reports from some of the nation’s airports detailing brutal attacks on officials of airlines.
According to him, these attacks are embarrassing and discourteous to such affected officials.
“The NCAA undoubtedly recognises that the operating airlines must at all times uphold the conditions of carriage and contract on each passenger’s ticket.
“This means that all passengers are conferred with inalienable rights when they are travelling by air, according to the Nigerian Civil Aviation Regulations.
“It prescribes minimum rights for air travellers on the occurrence of any of the following– no show and overbooking of flight, denied boarding, delay and cancellation of flights.
“These rights shall apply without prejudice to a passenger’s right under any applicable law or contract,’’ he said.
Adurogboye, however,said passengers were not expected to take laws into their hands, if and when there were operational hiccups capable of truncating air services.
He noted that all over the world, overbooking, denied boarding, delay and cancellations similarly occur in extraneous circumstances.
“As contained in Part 19.7.2, airlines have the obligation to inform passengers on cancellation, an explanation shall be given concerning possible alternative transport.
“Also in Part 19.7.3, an operating airline shall not be obliged to pay compensation for cancellation, if it can prove that the cancellation was caused by extraordinary circumstances.’’
He further cited the part by saying that such extraordinary circumstances must be such that could not have been avoided, even if all reasonable measures had been taken.
“Part 19.7.4, says the burden of proof concerning any question as to whether and when the passenger has been informed of the cancellation of the flight shall rest with the operating airline.”
The NCAA spokesperson said it therefore meant that passengers should be guided that cancellations and any aforementioned scenarios could occur beyond the control of the airline in certain situations.
He said when passengers were aggrieved; Part 19.20 states that a passenger may lodge a complaint with the Consumer Protection Directorate, or any other competent person designated by the authority for an alleged infringement.
“It is on record that the Consumer Protection Directorate (CPD) has handled and resolved several cases from aggrieved passengers to their satisfaction.
“Therefore, the authority expects aggrieved passengers to recourse to the platform provided by NCAA to file their complaints and seek redress or compensation as the case may be.
“Subsequently, any passenger found carrying out attacks on airline officials will face criminal prosecution.
“The NCAA is statutorily empowered to provide an enabling environment for safe and secure air transportation.
“It will, however, not allow any airline official’s life to be ridiculed publicly or endangered.”
Business
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Business
BVN Enrolments Rise 6% To 67.8m In 2025 — NIBSS
The Nigeria Inter-Bank Settlement System (NIBSS) has said that Bank Verification Number (BVN) enrolments rose by 6.8 per cent year-on-year to 67.8 million as at December 2025, up from 63.5 million recorded in the corresponding period of 2024.
In a statement published on its website, NIBSS attributed the growth to stronger policy enforcement by the Central Bank of Nigeria (CBN) and the expansion of diaspora enrolment initiatives.
NIBSS noted that the expansion reinforces the BVN system’s central role in Nigeria’s financial inclusion drive and digital identity framework.
Another major driver, the statement said, was the rollout of the Non-Resident Bank Verification Number (NRBVN) initiative, which allows Nigerians in the diaspora to obtain a BVN remotely without physical presence in the country.
A five-year analysis by NIBSS showed consistent growth in BVN enrolments, rising from 51.9 million in 2021 to 56.0 million in 2022, 60.1 million in 2023, 63.5 million in 2024 and 67.8 million by December 2025. The steady increase reflects stronger compliance with biometric identity requirements and improved coverage of the national banking identity system.
However, NIBSS noted that BVN enrolments still lag the total number of active bank accounts, which exceeded 320 million as of March 2025.
The gap, it explained, is largely due to multiple bank accounts linked to single BVNs, as well as customers yet to complete enrolment, despite the progress recorded.
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