Business
PHED Dedicates Two Days For Customers’ Accounts’ Reconciliation
The management of Port Harcourt Electricity Distribution Company, PHED, has set aside two days in a month across all the Integrated Business Centres, in Akwa Ibom, Bayelsa, Cross River and Rivers States for special reconciliation of customers’ accounts with billing related issues.
The distribution company in a statement by the Manager, Corporate Communications, John Onyi and made available to The Tide in Port Harcourt, said that the company was determined to ensure resolution of customers’ complaints for maximum satisfaction aimed at increasing loyalty and cordial relationship.
Onyi stated that the exercise would start by 9.00am till 5.00pm on each day earmarked, adding that customers with perceived over billing, equipment failure, non-reading of meters should avail themselves the opportunity offered to get their issues resolved on- the-spot.
According to him: “ the exercised tagged PHED Bill Revision Camp shall be carried out fortnightly and the dates would be communicated to her customers.
“Customers are required to fill the voluntary load assessment form which has been circulation and return same to the office, this would enable PHED carry out adjustment if required.
“Therefore, visit any PHED office nearest to you on the set date and get your complaint instantly resolved. This is the one of the ways PHED has put in place to reconcile all customers’ accounts with billing issue(s)”.
The bill revision camp, it would be recalled, was carried out on 13th September to 16th October while the third one was on Tuesday, 30th October, 2018.
Happiness Chioma
Business
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Business
BVN Enrolments Rise 6% To 67.8m In 2025 — NIBSS
The Nigeria Inter-Bank Settlement System (NIBSS) has said that Bank Verification Number (BVN) enrolments rose by 6.8 per cent year-on-year to 67.8 million as at December 2025, up from 63.5 million recorded in the corresponding period of 2024.
In a statement published on its website, NIBSS attributed the growth to stronger policy enforcement by the Central Bank of Nigeria (CBN) and the expansion of diaspora enrolment initiatives.
NIBSS noted that the expansion reinforces the BVN system’s central role in Nigeria’s financial inclusion drive and digital identity framework.
Another major driver, the statement said, was the rollout of the Non-Resident Bank Verification Number (NRBVN) initiative, which allows Nigerians in the diaspora to obtain a BVN remotely without physical presence in the country.
A five-year analysis by NIBSS showed consistent growth in BVN enrolments, rising from 51.9 million in 2021 to 56.0 million in 2022, 60.1 million in 2023, 63.5 million in 2024 and 67.8 million by December 2025. The steady increase reflects stronger compliance with biometric identity requirements and improved coverage of the national banking identity system.
However, NIBSS noted that BVN enrolments still lag the total number of active bank accounts, which exceeded 320 million as of March 2025.
The gap, it explained, is largely due to multiple bank accounts linked to single BVNs, as well as customers yet to complete enrolment, despite the progress recorded.
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