Business
Pre-paid Meters Customers Lament Power Failure In Kaduna
Electricity consumers using pre-paid meters have berated the Kaduna Electricity Distribution Company for its inability to rectify faults which hindered them from recharging their accounts for over two weeks.
The Tide source reports that network failure had left consumers with pre-paid meters to live in darkness as they were unable to recharge their lines.
Some of the customers said in Kaduna yesterday that they now rely on their generators for electricity at home and in offices.
One of the affected customers, Mrs Mary Jatau, said her prepaid units got exhausted more than two weeks ago and had been joining long queues to recharge without luck.
“I have been going to the prepaid centre in Kakuri everyday for more than two weeks to access units, it is same story each time, no network,’’ she said.
Jatau said her family now use generator to provide electricity and pump water from borehole.
She expressed concern that the company has not shown enough commitment to address the problem.
Another customer, Mallam Abdullahi Ba-Musa expressed similar concern, saying he had been trying to recharge for over 10 days.
Ba-Musa, a resident of Kurmin Mashi said he also had to rely on generator for electricity.
According to him his family now go to bed early to conserve fuel in the generator for the next day.
Also, a petty trader, Mrs Hadiza Rabiu said she could no longer use her fridges to store perishable foodstuff at home due to lack of electricity.
Rabiu, who runs a small provision shop at home in Rigasa area, said her soft drink and package water business had collapsed due non availability electricity.
She expressed the hope that the problem would be rectified soon.
The Tide gathered that similar complaints were reported from designated prepaid recharge centres across the city.
The company, however, said it is working to rectify the challenges customers are facing in recharging their pre-paid meters.
A statement issued by the company’s Head of Corporate Communication, Abdulazeez Abdullahi said the challenges would soon be over.
“The difficulty currently being faced by the company’s pre-paid customers in re-charging their meters was caused by network challenges.
“The ICT department of the company in conjunction with it service providers, are working assiduously to rectify the problem to overcome the challenge.
“The Company is deeply concerned about the difficulty our customers pass through while trying to re-charge their meters, just as we are doing everything possible to overcome the challenges.
“We assure all concerned that everything will be alright in due course.
“We sincerely regret the inconveniences caused our customers while appealing for your understanding and patience,” Abdullahi said.
Business
FIRS Clarifies New Tax Laws, Debunks Levy Misconceptions
Business
CBN Revises Cash Withdrawal Rules January 2026, Ends Special Authorisation
The Central Bank of Nigeria (CBN) has revised its cash withdrawal rules, discontinuing the special authorisation previously permitting individuals to withdraw N5 million and corporates N10 million once monthly, with effect from January 2026.
In a circular released Tuesday, December 2, 2025, and signed by the Director, Financial Policy & Regulation Department, FIRS, Dr. Rita I. Sike, the apex bank explained that previous cash policies had been introduced over the years in response to evolving circumstances.
However, with time, the need has arisen to streamline these provisions to reflect present-day realities.
“These policies, issued over the years in response to evolving circumstances in cash management, sought to reduce cash usage and encourage accelerated adoption of other payment options, particularly electronic payment channels.
“Effective January 1, 2026, individuals will be allowed to withdraw up to N500,000 weekly across all channels, while corporate entities will be limited to N5 million”, it said.
According to the statement, withdrawals above these thresholds would attract excess withdrawal fees of three percent for individuals and five percent for corporates, with the charges shared between the CBN and the financial institutions.
Deposit Money Banks are required to submit monthly reports on cash withdrawals above the specified limits, as well as on cash deposits, to the relevant supervisory departments.
They must also create separate accounts to warehouse processing charges collected on excess withdrawals.
Exemptions and superseding provisions
Revenue-generating accounts of federal, state, and local governments, along with accounts of microfinance banks and primary mortgage banks with commercial and non-interest banks, are exempted from the new withdrawal limits and excess withdrawal fees.
However, exemptions previously granted to embassies, diplomatic missions, and aid-donor agencies have been withdrawn.
The CBN clarified that the circular is without prejudice to the provisions of certain earlier directives but supersedes others, as detailed in its appendices.
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