Business
Subscribers To Sue Providers Over Compensation
The National Association of Telecommunications Subscribers (NATCOMS) Chairman, Chief Deolu Ogunbanjo last Wednesday threatened telecom providers with litigation over non-payment of compensation for poor services.
Ogunbanjo, the NATCOMS President, told newsmen in Lagos that the only alternative against the operators was litigation for refusing to compensate consumers for poor services rendered.
The association had written to the operators, under the aegies of the Association of Licensed Telecommunications Operators of Nigeria (ALTON), demanding for N5,000 compensation for each subscriber.
Ogunbanjo said the letter was sent to ALTON in July and copies made to the Nigerian Communications Commission (NCC), but that the operators had refused to respond.
He said that the association gave the operators Sept. 12 deadline to compensate their customers, a date which he said, had lapsed.
“We want to go to court right now and we are already filing our papers, not only for compensation.
“We are also filing a court action for the fact that there is no consumer management-compliant procedure and resolution,’’ the NATCOMS chief said.
Mr Gbenga Adebayo, the Chairman of ALTON, however, said that the compensation being demanded by the subscribers was misplaced.
Adebayo said the letter sent to the association was badly intended and that it was just to arouse public sentiments.
“It appears to us that the association that sent the letter is not aware of the fundamentals of the industry they came to represent.
“If they are aware, I would not expect them to keep issues in the background and then come on behalf of their members to claim compensation,” he said.
According to him, the fundamentals which NATCOMS has been advocating for and against are still there, hence there is no basis for demanding compensation.
Responding, Ogunbanjo described the underlying factors complained by ALTON as no justifiable excuse for not compensating subscribers.
He said that each sector of the economy had its own unique challenges, but still compensated the consumers when it fell short of expectation.
“Why did not they (operators) tell NCC that there are underlying factors and not paying the fines?
“Why are they giving excuses to subscribers and not the regulators,’’ Ogunbanjo asked.
Business
Pipeline Explosion In Abua Odua, LGA Chair Calls For Calm
Business
Fidelity Bank Collaborates YEIDEP To Empower Nigerian Students
Business
NPA Launches Multi-Agency Taskforce To Combat Apapa Traffic Gridlock
-
News3 days agoFamily Seeks Police Help As Woman Goes Missing After Fleeing Female Circumcision Threat
-
News3 days agoRivers NUJ Seeks Recruitment Into State Media Houses …Urges Govt To Reposition Public Service
-
News3 days agoNDLEA Intercepts 1.63m Tramadol Pills, Arrests 80-Year-Old Suspect
-
Oil & Energy3 days agoAbia Secures $145m Investment Commitment To Establish Solar Manufacturing Plant
-
Oil & Energy3 days agoNCDMB Partner Renaissance To Train 300 Youths On oil, gas Skills
-
News3 days agoNigeria Hosts World Public Relations Forum Sept …As Experts Seek Inclusion Of PR In Decision Making
-
News3 days agoSpain Are World Champions ….. End Argentina, Messi’s Dreams
-
News3 days agoTinubu, Fubara Condole Amaechi Over Mother’s Death
