Business
Subscribers To Sue Providers Over Compensation
The National Association of Telecommunications Subscribers (NATCOMS) Chairman, Chief Deolu Ogunbanjo last Wednesday threatened telecom providers with litigation over non-payment of compensation for poor services.
Ogunbanjo, the NATCOMS President, told newsmen in Lagos that the only alternative against the operators was litigation for refusing to compensate consumers for poor services rendered.
The association had written to the operators, under the aegies of the Association of Licensed Telecommunications Operators of Nigeria (ALTON), demanding for N5,000 compensation for each subscriber.
Ogunbanjo said the letter was sent to ALTON in July and copies made to the Nigerian Communications Commission (NCC), but that the operators had refused to respond.
He said that the association gave the operators Sept. 12 deadline to compensate their customers, a date which he said, had lapsed.
“We want to go to court right now and we are already filing our papers, not only for compensation.
“We are also filing a court action for the fact that there is no consumer management-compliant procedure and resolution,’’ the NATCOMS chief said.
Mr Gbenga Adebayo, the Chairman of ALTON, however, said that the compensation being demanded by the subscribers was misplaced.
Adebayo said the letter sent to the association was badly intended and that it was just to arouse public sentiments.
“It appears to us that the association that sent the letter is not aware of the fundamentals of the industry they came to represent.
“If they are aware, I would not expect them to keep issues in the background and then come on behalf of their members to claim compensation,” he said.
According to him, the fundamentals which NATCOMS has been advocating for and against are still there, hence there is no basis for demanding compensation.
Responding, Ogunbanjo described the underlying factors complained by ALTON as no justifiable excuse for not compensating subscribers.
He said that each sector of the economy had its own unique challenges, but still compensated the consumers when it fell short of expectation.
“Why did not they (operators) tell NCC that there are underlying factors and not paying the fines?
“Why are they giving excuses to subscribers and not the regulators,’’ Ogunbanjo asked.
Business
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Business
CBN Revises Cash Withdrawal Rules January 2026, Ends Special Authorisation
The Central Bank of Nigeria (CBN) has revised its cash withdrawal rules, discontinuing the special authorisation previously permitting individuals to withdraw N5 million and corporates N10 million once monthly, with effect from January 2026.
In a circular released Tuesday, December 2, 2025, and signed by the Director, Financial Policy & Regulation Department, FIRS, Dr. Rita I. Sike, the apex bank explained that previous cash policies had been introduced over the years in response to evolving circumstances.
However, with time, the need has arisen to streamline these provisions to reflect present-day realities.
“These policies, issued over the years in response to evolving circumstances in cash management, sought to reduce cash usage and encourage accelerated adoption of other payment options, particularly electronic payment channels.
“Effective January 1, 2026, individuals will be allowed to withdraw up to N500,000 weekly across all channels, while corporate entities will be limited to N5 million”, it said.
According to the statement, withdrawals above these thresholds would attract excess withdrawal fees of three percent for individuals and five percent for corporates, with the charges shared between the CBN and the financial institutions.
Deposit Money Banks are required to submit monthly reports on cash withdrawals above the specified limits, as well as on cash deposits, to the relevant supervisory departments.
They must also create separate accounts to warehouse processing charges collected on excess withdrawals.
Exemptions and superseding provisions
Revenue-generating accounts of federal, state, and local governments, along with accounts of microfinance banks and primary mortgage banks with commercial and non-interest banks, are exempted from the new withdrawal limits and excess withdrawal fees.
However, exemptions previously granted to embassies, diplomatic missions, and aid-donor agencies have been withdrawn.
The CBN clarified that the circular is without prejudice to the provisions of certain earlier directives but supersedes others, as detailed in its appendices.
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