Business
Commission Launches TELCARE Desk At Airport
The communication regulatory agency, Nigeria Communications Commission (NCC), has launched its Telecom Consumer Assistance, Resolution and Enquiries Desk, at the Nnamdi Azikiwe International Airport in Abuja.
The telecom consumer assistance enquiries desk, positioned in the Arrival Lounge of the airport, was part of the NCC’s activities to mark the 2023 World Consumer Rights Day.
The Director of Public Affairs of the agency, Reuben Muoka, in a release obtained by aviation correspondents yesterday, noted that Nnamdi Azikiwe International Airport became the first beneficiary of TELCARE desk of the commission.
Chairman, Board of Commissioners of NCC, Prof. Adeolu Akande, who unveiled the initiative, said the launch of the TELCARE is the beginning of the helpdesk project expected to adorn some airports and other similar public locations across the country.
“The project is a deliberate effort by the Commission to amplify its commitment to promoting the interest of consumers using various engagement strategies and initiatives to protect, inform, and educate telecom consumers”, he said.
According to him, the desk would serve as an additional channel for consumers to make enquires on consumer issues, allowing the commission to provide advocacy on consumer concerns as well as create awareness regarding commission’s activities.
In the release, Head, Consumer Affairs Bureau of the commission, Ayanbanji Ojo, noted that many consumers transiting at the airport are already taking advantage of the Desk even before the launch of the TELCARE Desk, to make enquiries or lodge complaints.
“This is a pilot project, and the Commission will ensure that the TELCARE Desk is established in more airports and strategic locations around the nation.
“We believe that through adequate education, information sharing, and the provision of layers of channels for complaints and redress, we can safeguard the interest of telecom consumers and innovatively promote the prospect of more excellent consumer experience”, he stated.
Also, the Regional General Manager of the Federal Airports Authority of Nigeria (FAAN), Kabir Mohammed, expressed happiness to have collaborated with the NCC on the new initiative.
Mohammed also noted that the first-hand interface with consumers would not only expedite the feedback mechanism in addressing telecom consumer issues but also curb unfair practices within the system and further bridge any communication gap between the consumers and its regulators.
By: Corlins Walter
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Blue Economy: Minister Seeks Lifeline In Blue Bond Amid Budget Squeeze

Ministry of Marine and Blue Economy is seeking new funding to implement its ambitious 10-year policy, with officials acknowledging that public funding is insufficient for the scale of transformation envisioned.
Adegboyega Oyetola, said finance is the “lever that will attract long-term and progressive capital critical” and determine whether the ministry’s goals take off.
“Resources we currently receive from the national budget are grossly inadequate compared to the enormous responsibility before the ministry and sector,” he warned.
He described public funding not as charity but as “seed capital” that would unlock private investment adding that without it, Nigeria risks falling behind its neighbours while billions of naira continue to leak abroad through freight payments on foreign vessels.
He said “We have N24.6 trillion in pension assets, with 5 percent set aside for sustainability, including blue and green bonds,” he told stakeholders. “Each time green bonds have been issued, they have been oversubscribed. The money is there. The question is, how do you then get this money?”
The NGX reckons that once incorporated into the national budget, the Debt Management Office could issue the bonds, attracting both domestic pension funds and international investors.
Yet even as officials push for creative financing, Oloruntola stressed that the first step remains legislative.
“Even the most innovative financial tools and private investments require a solid public funding base to thrive.
It would be noted that with government funding inadequate, the ministry and capital market operators see bonds as alternative financing.
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