Business
Rivers Port Assures On Symbiotic Relationship With Customers
The Nigerian Ports Authority (NPA), Rivers Port Complex, says it is ready to maintain a symbiotic relationship with its teeming customers in order to drive the goals of the port to greater heights.
The port said its service delivery to the people is key to its operations as an agent of the Federal Government.
The Port Manager, Rivers Port Complex, Engr. Yunusa Ibrahim Anji disclosed this while flagging off its 2020 Customers Care Week in Port Harcourt, recently.
Represented by Engr. Ejeh Joseph, Principal Manager, Safety, Anji called on customers to always channel their grievances to the management for quick intervention.
While soliciting for the co-operation of customers for greater efficiency at the port, Anji said NPA and the port can not do without its customers, describing them as vital to the operations of the complex.
“The relationship between the customers and the port is very important and must be cordial for the port to thrive”, he said.
Also speaking, Senior Manager, SERVICOM, NPA, Adeeko Adesola appealed to port customers to always make use of the complaint box, assuring them that any complaint channelled to the box would be attended to in less than 24 hours.
Adesola, who described port customers as the backbone of the complex appealed to them to report any grievance to the port management through the complaint box.
This year’s NPA Customers Week has its theme as “Celebrating 2020 Global Customers Service Week”.
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Business
BVN Enrolments Rise 6% To 67.8m In 2025 — NIBSS
The Nigeria Inter-Bank Settlement System (NIBSS) has said that Bank Verification Number (BVN) enrolments rose by 6.8 per cent year-on-year to 67.8 million as at December 2025, up from 63.5 million recorded in the corresponding period of 2024.
In a statement published on its website, NIBSS attributed the growth to stronger policy enforcement by the Central Bank of Nigeria (CBN) and the expansion of diaspora enrolment initiatives.
NIBSS noted that the expansion reinforces the BVN system’s central role in Nigeria’s financial inclusion drive and digital identity framework.
Another major driver, the statement said, was the rollout of the Non-Resident Bank Verification Number (NRBVN) initiative, which allows Nigerians in the diaspora to obtain a BVN remotely without physical presence in the country.
A five-year analysis by NIBSS showed consistent growth in BVN enrolments, rising from 51.9 million in 2021 to 56.0 million in 2022, 60.1 million in 2023, 63.5 million in 2024 and 67.8 million by December 2025. The steady increase reflects stronger compliance with biometric identity requirements and improved coverage of the national banking identity system.
However, NIBSS noted that BVN enrolments still lag the total number of active bank accounts, which exceeded 320 million as of March 2025.
The gap, it explained, is largely due to multiple bank accounts linked to single BVNs, as well as customers yet to complete enrolment, despite the progress recorded.
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