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Glo Plans Nigeria’s First Telecom Artificial Intelligence Platform

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7 years ago

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Digital Transformation Leader, Globacom has announced its plan to launch Nigeria’’s first Artificial Intelligence platform in the telecom sector.
 To be known as GLO TITI, the platform, Globacom said,  will completely change customer experience as it is highly interactive and engaging.
 Globacom which made the announcement while briefing media executives in Lagos on Friday said the platform will assist customers to get information about data plans, prepaid plans, postpaid plans and Value Added Service (VAS).
 The Glo Artificial Intelligence platform, it was announced,  will engage customers directly and assist them to get information on pressing issues. This will empower customers to choose the most convenient plan, resolve issues and ask questions 24/7 without any human interface.
 The platform which can have conversations in English and Pidgin and which will also be available through voice & text, will attend to balance enquiry and other customer care related issues.
 It’s a next generation customer experience, said Sola Mogaji, Globacom’s senior manager, Events and Sponsorship during a presentation on the new platform. 
  Another revolutionary product announced by Globacom during the event is the Glo Health Care, a digital health assistant designed to help Nigerians access  best global health care directly on their phone
  Some of the features of Glo Health Care include connecting patients with specialised doctors worldwide, getting information on common medical conditions at the click of a button, accessing information on common health challenges and getting advice on public health. Those using the service can also track  key health parameters such as blood pressure and sugar level.
 To address the diversity of language in Nigeria’s telecom landscape, there will be audio translation in Igbo, Hausa and Yoruba.
 Additionally, the service offers a worldwide database of doctors and allows booking of appointment by video consulting on the smartphone
 Another product announced at the event is the Glo Entertainment Portal, a single point of access for all digital content through Glo Café which supplies premium content of top international labels. 
 It has over 2million local and foreign songs.
 In his remarks at the event, Bisi Koleoso, Globacom’s Deputy Chief Operating Officer, Technical, said “We have invested massively in new technologies to introduce these products which we believe will redefine business, social and personal pursuits”.
 The company also unveiled its new communication direction and the endorsement by World Heavyweight Boxing Champion, Anthony Joshua. The endorsement contract with the world heavyweight boxing champion covers  Nigeria and Ghana. 
 Joshua is a proud holder of   four major world championship belts, namely International Boxing Federation (IBF) title, World Boxing Association (WBA) title, World Boxing Organisation (WBO) title, and International Boxing Organisation (IBO) title which he won between 2016 and 2018.
 Other products  showcased at the event include Glo Drive, Glo Mobile Money, Glo Call Connect Service and World Connect.
 Koleoso said Globacom was committed to ensuring that Nigerians were not left behind in the march towards a digitalised world.

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Kenyan Runners Dominate Berlin Marathons

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4 days ago

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September 22, 2025

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Kenya made it a clean sweep at the Berlin Marathon with Sabastian Sawe winning the men’s race and Rosemary Wanjiru triumphing in the women’s.

Sawe finished in two hours, two minutes and 16 seconds to make it three wins in his first three marathons.

The 30-year-old, who was victorious at this year’s London Marathon, set a sizzling pace as he left the field behind and ran much of the race surrounded only by his pacesetters.

Japan’s Akasaki Akira came second after a powerful latter half of the race, finishing almost four minutes behind Sawe, while Ethiopia’s Chimdessa Debele followed in third.

“I did my best and I am happy for this performance,” said Sawe.

“I am so happy for this year. I felt well but you cannot change the weather. Next year will be better.”

Sawe had Kelvin Kiptum’s 2023 world record of 2:00:35 in his sights when he reached halfway in 1:00:12, but faded towards the end.

In the women’s race, Wanjiru sped away from the lead pack after 25 kilometers before finishing in 2:21:05.

Ethiopia’s Dera Dida followed three seconds behind Wanjiru, with Azmera Gebru, also of Ethiopia, coming third in 2:21:29.

Wanjiru’s time was 12 minutes slower than compatriot Ruth Chepng’etich’s world record of 2:09:56, which she set in Chicago in 2024.

 

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NIS Ends Decentralised Passport Production After 62 Years

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4 days ago

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September 22, 2025

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The Nigeria Immigration Service (NIS) has officially ended passport production at multiple centres, transitioning to a single, centralised system for the first time in 62 years.
Minister of Interior, Dr Olubunmi Tunji-Ojo, made the disclosure during an inspection of the Nigeria’s new Centralised Passport Personalisation Centre at the NIS Headquarters in Abuja, last Thursday.
He stated that since the establishment of NIS in 1963, Nigeria had never operated a central passport production centre, until now, marking a major reform milestone.
“The project is 100 per cent ready. Nigeria can now be more productive and efficient in delivering passport services,” Tunji-Ojo said.
He explained that old machines could only produce 250 to 300 passports daily, but the new system had a capacity of 4,500 to 5,000 passports every day.
“With this, NIS can now meet daily demands within just four to five hours of operation,” he added, describing it as a game-changer for passport processing in Nigeria.
“We promised two-week delivery, and we’re now pushing for one week.
“Automation and optimisation are crucial for keeping this promise to Nigerians,” the minister said.
He noted that centralisation, in line with global standards, would improve uniformity and enhance the overall integrity of Nigerian travel documents worldwide.
Tunji-Ojo described the development as a step toward bringing services closer to Nigerians while driving a culture of efficiency and total passport system reform.
According to him, the centralised production system aligns with President Bola Tinubu’s reform agenda, boosting NIS capacity and changing the narrative for improved service delivery.
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FG To Roll Out Digital Public Infrastructure, Data Exchange, Next Year 

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4 days ago

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September 22, 2025

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The National Information Technology Development Agency (NITDA) has announced plans to roll out Digital Public Infrastructure (DPI) and the Nigerian Data Exchange (NGDX) platforms across key sectors of the economy, starting in early 2026.
Director of E-Government and Digital Economy at NITDA, Dr. Salisu Kaka, made the disclosure in Abuja during a stakeholder review session of the DPI and NGDX drafts at the Digital Public Infrastructure Live Event.
The forum, themed “Advancing Nigeria’s Digital Public Infrastructure through Standards, Data Exchange and e-Government Transformation,” brought together regulators, state governments, and private sector stakeholders to harmonise inputs for building inclusive, secure, and interoperable systems for governance and service delivery.
According to Kaka, Nigeria already has several foundational elements in place, including national identity systems and digital payment platforms.
What remains is the establishment of the data exchange framework, which he said would be finalised by the end of 2025.
“Before the end of this year and by next year we will be fully ready with the foundational element, and we start dropping the use cases across sectors,” Kaka explained.
He stressed that the federal government recognises the autonomy of states urging them to align with national standards.
“If the states can model and reflect what happens at the national level, then we can have a 360-degree view of the whole data exchange across the country and drive all-of-government processes,” he added.
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