Nation

Treat Customers As King, EEDC Boss Charges Staff

Published

3 years ago

October 10, 2022

The Managing Director of Enugu Electricity Distribution Company (EEDC), Mr Praveen Chorghade, has charged staff of the company to regard their customers as king and treat their demand for services with speed.
Chorghade, represented by EEDC’s Chief Technical Officer, Mr Vincent Ekwekwu, gave the charge in an address in Enugu during the just-concluded Customer Service Week 2022 at various districts and service offices of the company within its franchise area.
According to him, “our product is not just electricity; our product is also services, so essentially, what we offer our customers is electricity and services.
“To serve our customers well, we have to be efficient and effective, doing our work according to the timing and convenience of our customers and not ours.
“Going extra miles and beyond the expectations of our customers, so we can put smiles on their faces.
“Customers must be comfortable with our services and that is only when they will respond by paying their bills promptly in return,” he said.
The Manager also urged staff to give prompt attention to faults and issues complained by customers as well as ensure constant communication with them.
“I am happy to see and celebrate our customers today because without you (customers), EEDC would not exist and we want to provide first-class and speedy solutions to your service needs,” he added.
The Health, Safety and Environment Officer, EEDC, Mr Francis Iwu, stressed on the need for safety and to ensure that specified power line right-of-way is observed so as to avoid electricity hazards.
Iwu explained that one of the reasons some customers experience electric shock from the walls in their apartments or offices was due to the poor earthing system of the building.
“You must engage competent electricians in the wiring of your facilities in order to avoid electrical shocks and electrocution of the occupants,” he advised.
The Head Corporate Communications, EEDC, Mr Emeka Ezeh, urged customers to make use of the customer service representatives at their various service centres whenever they have issues, rather than complain to linesmen or field workers.
He noted that vandalism of EEDC facilities remained one of the major challenges faced by the company and her customers as well.
According to him, once vandalism takes place, the customers are without electricity supply, while EEDC is losing revenue and also spending huge sums for replacement of vandalised items.
The Head, Customer Service, EEDC, Mrs. Ijeoma Ogudebe, who is the chief organizer of the Customers’ Service Week 2022, said for the past five years, EEDC had always participated in the week with other service-oriented organisations.
Ogudebe noted that each member of staff, no matter their department or unit, is a customer service person, adding: “It takes a happy staff to make a happy customer. If you are not happy, how would you make a customer happy?”.

By: Canice Amadi, Enugu

Nation

Cleric Preaches Love As Deputy Governor, Chief Judge Grace Wedding In PH

Published

3 days ago

January 9, 2026

The Tide

The Presiding Bishop of Kingdom Life Gospel Ministries Outreach, Port Harcourt, Bishop Victor Uzosike, has described love as the bedrock of human existence, family stability and societal harmony, stressing that without love, nothing meaningful can thrive.

Bishop Uzosike made this assertion while speaking to journalists during the wedding ceremony of his daughter, Praise Uzosike, to Architect Chibuzor Akubueze on Saturday, December 20, 2025. The solemnisation was held at the Kingdom Life Gospel Ministries Outreach, Port Harcourt, and was attended by dignitaries from across Nigeria and beyond.

According to the cleric, love is not only the foundation of relationships but also a powerful force that determines the success of individuals, families and communities.

“If you do not love a place, that place will not bless you. If you do not love your children, they will not be useful to you. If you do not love your family, your family will become a strange island to you. What you do not love, you do not have. Love is the key,” he said.

Reflecting on his family’s journey, Bishop Uzosike said God’s love had sustained them through seasons of challenges and triumphs, noting that unity had remained their greatest strength.

“We have stayed together as one family. God has shown us love in miraculous and mysterious ways, especially during difficult times,” he stated.

Describing the wedding as an amazing and beautiful experience, the bishop expressed appreciation for the show of love from his daughter’s friends, many of whom travelled from the United Kingdom and Ghana to attend the ceremony. He revealed that some of them personally paid for their flights and accommodation, which he described as a rare display of genuine friendship.

He also disclosed that his first daughter, who lives in Manchester, United Kingdom, with her husband, could not attend the wedding due to tight schedules, but noted that she remains happily married and fulfilled.

While thanking guests for honouring his family with their presence, prayers and goodwill, Bishop Uzosike said he felt proud and grateful to God.

“One of the greatest gifts God can give to a man is children who are sound in all ramifications. My children can see, hear, speak and walk. That alone is enough reason to be grateful,” he said.

He praised the bride, describing Praise as an exceptional achiever who had distinguished herself academically. According to him, she completed secondary school at 15, graduated with First Class honours at 19, and earned distinctions in her MBA as well as her first and second master’s degrees.

“For a long time, people believed that highly educated women may not marry early or at all. Today, Praise has proved otherwise. She has made her mother and me very proud,” he said, describing her as a rare gem.

Bishop Uzosike also expressed joy over his son-in-law, whom he described as God-fearing, disciplined and professionally sound.

“He is well brought up, passionate about God and morally upright. His parents did a great job. My wife, Pastor Esther, also did an excellent job,” he added.

The wedding ceremony attracted prominent personalities, including the Deputy Governor of Rivers State, Prof. Ngozi Odu; the Chief Judge of Bayelsa State, Justice Matilda Ayemeyie; and several senior clerics.

Bishop Fidelis Ugbong officiated the solemnisation, while Apostle Chika Onuzo delivered the sermon, identifying communication, sex and money as key factors that can strengthen or weaken marriages.

Prof. Ngozi Odu also prayed for the couple and paid glowing tributes, drawing admiration from attendees.

The reception, held at the Golden Tulip Hotel, Port Harcourt, was equally colourful. Justice Matilda Ayemeyie proposed the toast, describing marriage as not always a bed of roses and emphasising patience, commitment and understanding.

The event was chaired by Chief Henry Nwabugo and attended by notable personalities, including retired Supreme Court Justice Mary Odili; Apostle David Zilly-Aggrey; Hon. Otunba Jumbo; Nze Best Anele; and Prof. Henry Ogiri, among others.

Guests were entertained with dance performances by the couple, while the parents’ outing added elegance to the celebration. The master of ceremonies, Ambassador Kingsley, kept the audience engaged with humour and interactive sessions.

Overall, the wedding was a remarkable blend of spirituality, culture and celebration, marked by love, joy and unforgettable moments.

Nation

Firefighters battle New Year Day inferno in Abuja, several states

Published

1 week ago

January 2, 2026

The Tide

Federal Fire Service FFS entered the New Year on full operational alert, tackling multiple fire outbreaks across the country from midnight into the early hours of January 1, 2026, in what officials described as one of the busiest festive-season deployments in recent years.

The intensified nationwide response followed a December 2025 directive issued by the Controller General of the Federal Fire Service, Olumode Samuel Adeyemi, who had ordered that no firefighter should proceed on leave throughout the holidays.

According to a statement by the National Public Relations Officer and Head of Corporate Services of the FFS, DCF Paul Abraham, the no-leave policy proved critical as the Service moved swiftly to contain fires in several states.

The Federal Capital Territory FCT recorded its first fire incident of the year barely twenty-three minutes after midnight when flames erupted at Cake Hot Restaurant located within River Plate Park, Wuse, Abuja.

Abraham said fire crews from the Federal Fire Service and the FCT Fire Service arrived promptly and were able to stop the blaze before it could spread through the popular recreational centre.

While a section of the garden area was destroyed, no lives were lost and no injuries were recorded.

Officials said property worth an estimated ?1.5 billion was saved, although losses were placed at about ?500 million.

“Preliminary findings suggested that the fire was triggered by objects thrown during New Year celebrations, reinforcing long-standing warnings over the dangers posed by fireworks during the harmattan season”, the Service said.

The Controller General had repeatedly urged Nigerians to avoid fireworks, candles and open flames indoors, warning that the dry winds characteristic of the season allow fires to spread rapidly.

He also warned the public about electrical faults and power surges and advised that electrical appliances be switched off and unplugged when not in use or when occupants leave their homes, stressing that overloading sockets and extension boxes remains a significant cause of domestic fires.

Nation

Enugu North LG chairman presents ?10.8bn 2026 Budget, prioritises roads …Security, Healthcare, Human Capital Development

Published

1 week ago

January 2, 2026

The Tide

Chairman of Enugu North Local Government Area in Enugu State, Dr. Ibenaku Harford Onoh, has presented a Ten Billion Eight Hundred Million Naira (?10.8bn) 2026 budget to the legislative council of the local government.

The budget, tagged “Budget of Continued Growth and Consolidation,” was presented on Wednesday during a plenary session attended by councillors, department heads, and other stakeholders.

Dr. Onoh explained that the 2026 budget is designed to consolidate achievements recorded in 2025 while scaling up development across the council’s 13 wards. Priority areas include road infrastructure, grassroots security, healthcare delivery, youth empowerment, and digital governance.

He also reviewed the 2025 budget performance, highlighting significant revenue growth and successful completion of key projects. Notably, the council’s internally generated revenue more than doubled, attributed to the introduction of digital revenue collection platforms and other innovative measures.

Among the 2025 achievements, Dr. Onoh mentioned the reconstruction of major roads at European Quarters, Hilltop, Coal Camp, and Ukwa Street, Ihewuishi, as well as the upgrade of the local security architecture through the reorganisation of the neighbourhood watch into “The City Watch.”

On the 2026 budget, the chairman stated that projected revenue would come from statutory allocations, VAT, internally generated revenue, and counterpart funding through public-private partnerships.

He noted that capital expenditure would take the larger share of the budget, with over half allocated to the economic sector. Planned projects include:

Completion of transport terminals at Aria Market

Construction and reconstruction of urban roads

Establishment of two sports centres

Healthcare interventions

Youth skills development programmes.

Dr. Onoh emphasised that the projects, policies, and programmes outlined in the budget are aimed at complementing the initiatives of Governor Peter Ndubisi Mbah, who is setting standards for local government councils to follow.

Responding, the Leader of the Legislative Council, Rt. Hon. Chizoba Nnamani, said the budget would be carefully scrutinised in the interest of residents before its passage.