Business
Depositors Hail Banks On ATM Services
Some bank customers in Lagos have commended banks for uninterrupted services at their Automated Teller Machines (ATMs) during the long holidays.
The customers spoke in separate interviews to newsmen that monitored the performance of the ATMs in parts of Lagos during the holidays.
The Tide source reported that the correspondents visited Anthony, Gbagada, Onipanu, Shomolu, Bariga, Ikorodu Road and Ikeja, among others.
Our source added that the correspondents reported that the performance of the ATMs was generally average as some had problems paying customers.
Some ATMs displayed “out of service” message on their monitors, while others were unable to dispense cash due to network problems.
“I don’t usually come to the ATM on a public holiday because I know the usual rush by this time but needed to come in order to prepare for work and also pay my children’s school fees.
“I also commend the bank for being up and doing because it is very unusual on a public holiday to get cash from the ATM,” Adeola Oyelami said.
Oyelami said he was also impressed by the speed at which the ATMs were working.
An artisan, Mr Opeloyeru Adekunle, said he liked situations when there were few customers on queues at the ATM stands, saying that he was always convenient with using the ATMs on holidays.
According to him, seeing more people at the stands ward off criminals in such places.
He urged banks to ensure they filled the machines with higher denominations so that customers would not be afraid of carrying the money in order not to attract criminals after using the stands.
“I came down from a commercial bus and I was motivated to use the ATM because of the few people on the queues.
“The only problem I have is when the ATMs are dispensing N500 instead of N1,000 notes.
“The banks should be conscious of this and ensure that they put more of the higher denominations in the trails so that customers’ hands or pockets won’t be bulky after using the ATMs,” he said.
Mrs Aishat Akorede, a businesswoman, commended banks for ensuring that customers could easily get cash from the ATMs on public holidays.
“I have been at home since morning with the thought of whether to come or not, not until when my neighbour came home with the good news that he got cash from an ATM down the street without stress.
“I also heard similar stories from passersby of how easy it has been for them to get cash at the various ATMs they went to,” she said.
Akorede, however, urged banks to ensure that customers would not need to queue for long hours before getting cash from the ATMs.
Business
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Business
CBN Revises Cash Withdrawal Rules January 2026, Ends Special Authorisation
The Central Bank of Nigeria (CBN) has revised its cash withdrawal rules, discontinuing the special authorisation previously permitting individuals to withdraw N5 million and corporates N10 million once monthly, with effect from January 2026.
In a circular released Tuesday, December 2, 2025, and signed by the Director, Financial Policy & Regulation Department, FIRS, Dr. Rita I. Sike, the apex bank explained that previous cash policies had been introduced over the years in response to evolving circumstances.
However, with time, the need has arisen to streamline these provisions to reflect present-day realities.
“These policies, issued over the years in response to evolving circumstances in cash management, sought to reduce cash usage and encourage accelerated adoption of other payment options, particularly electronic payment channels.
“Effective January 1, 2026, individuals will be allowed to withdraw up to N500,000 weekly across all channels, while corporate entities will be limited to N5 million”, it said.
According to the statement, withdrawals above these thresholds would attract excess withdrawal fees of three percent for individuals and five percent for corporates, with the charges shared between the CBN and the financial institutions.
Deposit Money Banks are required to submit monthly reports on cash withdrawals above the specified limits, as well as on cash deposits, to the relevant supervisory departments.
They must also create separate accounts to warehouse processing charges collected on excess withdrawals.
Exemptions and superseding provisions
Revenue-generating accounts of federal, state, and local governments, along with accounts of microfinance banks and primary mortgage banks with commercial and non-interest banks, are exempted from the new withdrawal limits and excess withdrawal fees.
However, exemptions previously granted to embassies, diplomatic missions, and aid-donor agencies have been withdrawn.
The CBN clarified that the circular is without prejudice to the provisions of certain earlier directives but supersedes others, as detailed in its appendices.
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